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DESCRIPTIVE CASE STUDY. A descriptive case study is a story about a real world situation facing people or groups and how they addressed it.
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A descriptive case study is a story about a real world situation facing people or groups and how they addressed it. It includes a concise but thorough account of the facts of the situation and expert commentary to help the audience understand the causes of the problem, the forces behind the solution, the outcomes of implementation, lessons learned, and connections to theories, concepts, policies, and tools relevant to the situation. Descriptive cases are teaching materials, not research publications. They require research, but the research furnishes concepts and content for the case narrative. Writing this type of case is very different from writing a research article. First-time case authors typically go through a period of adjustment to adapt their writing from a form they are familiar with (articles and similar publications) to one they aren't (a case). Descriptive cases have these essential characteristics. First, they tell a story. They:
times, they may try to solve the wrong problem. When case characters have different understandings of a problem, describing the differences will encourage readers to think about what contributed to the different points of view and to what degree the differences influenced the chosen solution and its results. Possible Strategies and Solutions The next section of a descriptive case introduces the possible strategies available to the main characters in the case for solving the problem. A complicated situation can have multiple solutions. Case writers understandably tend to focus on the solution that the people in the case pursued. But, if other solutions were considered, they should be included. Nonetheless, be judicious in the selection of possible solution options. The more options provided, the longer the case can get because the writer will have to provide background information on each option. Here is an example of possible solutions stated in a case: The City Council, the Mayor’s Office, and the Urban Planning Institute explored various strategies that would allow developers to continue building tourist amenities while also protecting the island’s natural and cultural heritage. Possible strategies included:
city’s downtown population was expanding outward, having exceeded its accommodation capacity. Creating a new urban core in the underdeveloped northern area of the city could accommodate the growing downtown population and provide housing for relocating coastal residents. The idea of developing a new urban core existed pre-Yolanda, but requires massive construction of residential units, infrastructure, and other public facilities including schools and hospitals especially with a large number of relocating population – no small task. Solution and Implementation This section of the case has two parts. First, it describes the solution that was chosen and the reasons why the main characters chose it. The description should be factual, without evaluative comments. The second part should describe the implementation of the solution. The real world being what it is--messy--this part may not be as neat as defined in the template. Solutions can be modified or substantially changed as implementation proceeds. These changes should be documented. Results This section details the results of the selected solution and implementation, including quantitative and qualitative outcomes. The description should be factual and avoid judgment. A common feature of descriptive cases in land policy is the long timeline of results. Authors should be clear about what results had been achieved in the timeframe of the case and what results were not yet known. Analysis and Evaluation As mentioned earlier, the case narrative ends with the Results section. In the Analysis and Evaluation section the author should take a step back from the narrative and provide an overall evaluation of the problem definition and the chosen solution--how well the problem was defined, the solution's effectiveness, and any modifications or fundamental changes to the solution as it was implemented. The writer should explain in detail the positive and negative outcomes of the solution and causes of the outcomes. For example, the location of a housing development, the involvement of the local community, and the use of appropriate finance tools to pay for new development could be major factors behind a project's success. The case writer should account for any external or unanticipated factors that affected the outcomes. Example: a creative solution to more equitably distribute increases in the value of property among the original land owners, developers, and the government failed because of resistance from politicians beholden to developers and land owners. Lessons Learned In this final section, the writer has an opportunity to do two things: