Effective Business Communication Components: Sender, Message, Receiver, Feedback, Medium, , Schemes and Mind Maps of Effective Business Communication

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Components of Communication

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Communication defined

Communication is the process of sending and receiving messages. OR Communication is the process of exchanging information, data, ideas and opinions.

Business Communication defined

Business Communication is the communication that facilitates business deals/activities in and out side of the organization. OR Business communication is the communication required in order to make business deals.

Effective Business Communication defined The communication that is used within formal business environment and produces desired results and outputs is called effective communication. OR Effective business communication is the act of influencing and inducing others to act in the manner intended by the speaker or writer/ speaker.

Communication in your career

The lack of effective communication skills have a negative impact on the personal as well as professional life of a person. A valuable requirement of the job.

Communication Skills

• (^) Ability to communicate with all levels of management.
• (^) Must have good writing skills.
• (^) Able to prepare special analysis, research reports and proposals.
• (^) Ability to communicate ideas.
• (^) Able to maintain good customer relationships
• (^) Need skills in gathering, analyzing and interpreting data and in writing analytical reports.

SENDER MESSAGE RECEIVER FEEDBACK MEDIUM

CONTEXT

Context

A Communication Model

Components of Communication Cont’d As the source of the message, you need to be clear about why you're communicating, and what you want to communicate. You also need to be confident that the information you're communicating is useful and accurate. Encoding.

1. Sender / Source

This is the process of transferring the information you want to communicate into a form that can be sent and correctly decoded at the other end. Your success in encoding depends partly on your ability to convey information clearly and simply A key part of this is knowing your audience: Failure to understand who you are communicating with will result in delivering messages that are misunderstood.

4. Receiver

Your message is delivered to individual members of your audience. No doubt, you have in mind the actions or reactions you hope your message will get from this audience. Components of Communication Cont’d Decoding Just as successful encoding is a skill, so is successful decoding (involving, for example, taking the time to read a message carefully, or listen actively to it.) Just as confusion can arise from errors in encoding, it can also arise from decoding errors. This is particularly the case if the decoder doesn't have enough knowledge to understand the message.

5. Feedback

Components of Communication Cont’d Your audience will provide you with feedback, as verbal and nonverbal reactions to your communicated message. Pay close attention to this feedback, as it is the only thing that can give you confidence that your audience has understood your message. If you find that there has been a misunderstanding, at least you have the opportunity to send the message a second time.