Effective Public Speaking Techniques, Exams of English Language

A comprehensive overview of various public speaking techniques and strategies. It covers topics such as choosing manageable topics, delivering message-focused or audience-focused speeches, using monroe's motivated sequence and refutation speaking organizational styles, establishing credibility, utilizing visual aids effectively, and understanding the elaboration likelihood model. The document also delves into the principles of persuasion, types of evidence, and different reasoning methods. Additionally, it offers guidance on preparing for presentations and managing unexpected situations. This wealth of information can be highly valuable for individuals seeking to improve their public speaking skills, whether they are university students, high school students, or lifelong learners.

Typology: Exams

2023/2024

Available from 09/13/2024

ROCKY-B
ROCKY-B 🇰🇪

4.4

(16)

40K documents

1 / 11

Toggle sidebar

This page cannot be seen from the preview

Don't miss anything!

bg1
PROFESSIONAL COMMUNICATIONS EXAM 2
Difference between informatory and explanatory thinking - Answers -Informatory
thinking: enhances the audience's awareness of new or unknown info about an already
familiar topic
Ex: health benefits of honey
Explanatory thinking: expands or deepens the audience's understanding of a
phenomenon, issue or topic
Ex: how honey is made
5 aspects to consider when choosing topic - Answers -1) Pick a topic that is not over
your listeners heads
Do not use too much technical jargon/ talk about something your audience will
understand
2) Pick a topic that is not too personal
Classroom appropriate
3) Pick an intriguing topic
"Would I like to be an audience member for a speech on this topic?"
4) Pick topics that are manageable.
Make sure topic is not so broad you cannot cover it in time constraint
Prioritize most important info
5) Pick a topic that has substance
Think about topic that audience may not know much about
self-focused delivery - Answers -concentrating on what you are doing instead of
engaging with audience
message-focused delivery - Answers -concentrating on content of speech/remembering
the speech
audience-focused delivery - Answers -involving audience in speech; "having convo" with
audience and talking to audience as individuals
Monroe's motivated sequence speaking organizational style - Answers -persuasive
speaking
brings attention to specific need then provides course of action to solve need
1) Attention: gain attention of audience
2) Need: convince audience there is vital need to address particular problem
3) Satisfaction: propose clear, feasible solution- examples, testimony, stats
4) Visualization: urge audience to visualize: 1) what world would look like if audience
adopts solution 2) what world will look like if they don't
5) Action: call audience to respond immediately to problem
Ex: "convince audience to make appointment at University counseling center"
pf3
pf4
pf5
pf8
pf9
pfa

Partial preview of the text

Download Effective Public Speaking Techniques and more Exams English Language in PDF only on Docsity!

PROFESSIONAL COMMUNICATIONS EXAM 2

Difference between informatory and explanatory thinking - Answers -Informatory thinking: enhances the audience's awareness of new or unknown info about an already familiar topic Ex: health benefits of honey Explanatory thinking: expands or deepens the audience's understanding of a phenomenon, issue or topic Ex: how honey is made 5 aspects to consider when choosing topic - Answers -1) Pick a topic that is not over your listeners heads Do not use too much technical jargon/ talk about something your audience will understand

  1. Pick a topic that is not too personal Classroom appropriate
  2. Pick an intriguing topic "Would I like to be an audience member for a speech on this topic?"
  3. Pick topics that are manageable. Make sure topic is not so broad you cannot cover it in time constraint Prioritize most important info
  4. Pick a topic that has substance Think about topic that audience may not know much about self-focused delivery - Answers -concentrating on what you are doing instead of engaging with audience message-focused delivery - Answers -concentrating on content of speech/remembering the speech audience-focused delivery - Answers -involving audience in speech; "having convo" with audience and talking to audience as individuals Monroe's motivated sequence speaking organizational style - Answers -persuasive speaking brings attention to specific need then provides course of action to solve need
  5. Attention: gain attention of audience
  6. Need: convince audience there is vital need to address particular problem
  7. Satisfaction: propose clear, feasible solution- examples, testimony, stats
  8. Visualization: urge audience to visualize: 1) what world would look like if audience adopts solution 2) what world will look like if they don't
  9. Action: call audience to respond immediately to problem Ex: "convince audience to make appointment at University counseling center"

Thesis statement→ attention → Main points: need, satisfaction, visualization, call to action refutation speaking organizational style - Answers -persuasive speaking when dealing w controversial issues; list objections of audience and provide rebuttal for each Goals and techniques for intro and conclusion - Answers -Introduction: capture attention of audience, establish relevance of topic to audience, establish credibility of speaker, states thesis of presentation, and provides initial preview of pres. Capture their attention 1.Use startling statement or statistic

  1. Ask a rhetorical question
  2. Use a quotation
  3. Tell a story/personal account Conclusion Goals: reviews main points, restates thesis, reestablishes credibility, provides takeaway message, and brings closure Show audience relevance: tell them what they will learn/how it will impact them Establish credibility: cite source How do visual aid benefit speaker and audience - Answers -Make presentation more interesting for audience Dual coding: when streams of info are unrelated (when you listen to pres. While staring out a window) they interfere w each other; when streams work together, they reinforce each other and improve audience interest and recall Visual aids assist speaker in explaining complex ideas and improve professional credibility Types of visual aids - Answers -1) objects: capture audience attention
  1. visual representations: map, drawing, diagram, photograph
  2. numerical clarifiers: chart or graph; simplify complex numerical concepts/data Elaboration Likelihood Model - Answers -effective speakers should adjust their message based upon the level of involvement of the audience; important to know how complex visual aids need to be in order to effectively persuade audience a) Central route: use when audience is deeply involved in topic & analyzing message intensely; detailed, well constructed arguments; detailed numerical clarifiers-specific stats b) Peripheral route: audience is not so involved; focus on how message is packaged not details; establish cred., be likable, use attractive vis. aids Key elements of designing visual aid - Answers -1) Create a consistent look and feel -design template: pre-existing template included in presentation software that unifies the color, scheme, graphic, and structure of a set of slides -slide master: ppt feature that allows a presenter to make individual changes that will apply to every slide in the show

memory speech delivery - Answers -speaker is v. well prepared and rehearsed. Speech given from memory Advice for someone presenting - Answers -Create good notes w key phrases to jog memory, rehearse, dress in professional attire, smoothly transition between topics Rhetoric - Answers -discovering the available means of persuasion in any given situation; how humans use language to influence one another Ethical stances and persuasion - Answers -a) Quintilian's stance: speaker should "talk the talk" and practice what he is persuading others to do b) Buber's "dialogic" stance: (I-thou); deliver speech with auds. Best interest in mind; deliver speech as if you were in dialogue/conversation w audience c) Veil of ignorance: imaginary shield that speaker creates for their audience, which buffers against their biases; "imagine you are forced with others into a dark container..."; capture audience attention w/out their bias getting in the way Quintilian's stance - Answers -ethical stance speaker should "talk the talk" and practice what he is persuading others to do Buber's stance - Answers -ethical stance "dialogic stance" (I-thou); deliver speech with auds. Best interest in mind; deliver speech as if you were in dialogue/conversation w audience Veil of Ignorance - Answers -ethical stance imaginary shield that speaker creates for their audience, which buffers against their biases; "imagine you are forced with others into a dark container..."; capture audience attention w/out their bias getting in the way Levels of influence - Answers -a) Attitudes: learned dispositions, manners, or feelings one has toward something; likes/dislikes; fickle; "studying history will not help me get a job" b) Beliefs: our convictions as to what is true or false; more difficult to influence c) Values: people's concept of what is right or worthwhile; most difficult to influence "study of history is useless" 6 principles of persuasion - Answers -1) Reciprocation: we often feel obligated to repay others for their benevolent actions toward us

  1. Commitment and consistency: belief that we desires to act in accordance w the words we say and the values we hold; people who have already committed time and effort are more likely to commit even more -"foot in the door" technique: "raise your hand if you think more should be done to help the homeless" instead of outright asking ppl to volunteer
  1. Social proof: when we are uncertain about what to do, we have a tendency to follow the lead of others; ex: "likes" on facebook
  2. Liking: we are more likely to say "yes" to people we like; show others that you like them first- ppl like ppl who like them
  3. Authority: ppl have tendency to respect those in authority; provide credibility
  4. Scarcity: ppl show greater desire for something when they learn their access to it is limited; "get it while it lasts" Question of fact - Answers -concerned w whether something is true or false, or if something really exists; usually settled on scientific grounds Question of value - Answers -working to establish the worth of something; if something is right, fair, appropriate, worthy, or good Question of Policy - Answers -can be fact or value BUT calls for audience to take ACTION Types of evidence - Answers -Explanatory, definition statements, descriptive statements, statistics, examples, analogy, and testimony Explanatory evidence + types - Answers -TYPE OF EVIDENCE how or why something occurs, analyzing subjects historical evolution historical evolution, main function, cause/effects a) Comparison: similarities and differences between 2 ideas; not obviously diff. Ex: how caucasians vs. African Americans view race relations in USA b) Division: breaking down subject & analyzing its various parts or types Ex: diff. Forms of communication on the internet c) Interpretation: substantive analysis of important issues and themes relating to subject, what main elements mean Ex: interpretation of written works Definition statements + types - Answers -TYPE OF EVIDENCE statement that establishes meaning of term or phrase by clarifying main ideas, objects, or characteristics -denotative meaning: literal meaning -connotative meaning: suggestive or indirect a) Etymological: how meaning has developed over time; analyzing root, prefix, suffix OR differences in language Ex: Biases against left hand in diff. Lang.; French = gauche, meaning ugly; Latin = zona-sinistrata, meaning disaster area, etc. b) Categorical: how term is similar or different from other members of its class Ex: Vegetarianism-- difference between vegan and lacto-ovo vegetarian c) Oppositional: defines term by indicating what it is not; used when term is difficult to define or when term has clearly negative connotation Descriptive statements + types - Answers -TYPE OF EVIDENCE

Reasoning from signs - Answers -using symptom or other observable event as proof of a state of affairs Reasoning from parallel cases - Answers -asserting that bc 2 items share similar characteristics, they will share results Reasoning from a causal relation - Answers -concluding that one event influences the existence of a second, later event How to prep for presentation/manage unexpected situations - Answers - Extemporaneous speaking: speaker is rehearsed but does not sound like they are reciting a rehearsed manuscript; speaker is familiar with concepts and ideas Practice speech in similar setting: practice in front of peers/ parents/ in mirror Unexpected situations distractions/external noise: Concentrate on individuals that are focused on you and ignore distractions Interruptions: validate person's opinion and respectfully transition Technology glitch: practice enough beforehand so you are comfortable giving speech if technology were to malfunction 2 rules for effective outlining - Answers -1) Don't overlap your main points -have more distinct ideas; no repetition of material

  1. Create points with a similar scope -each of your main points should be equally broad or narrow formal outline - Answers -a detailed and complete outline intended to help you prepare your speech delivery outline - Answers -consists of keywords; used to help you remember your main points and key ideas during your presentation Informative speaking organizational styles - Answers -chronological, spatial, topical persuasive speaking organizational styles - Answers -spatial, topical, familiarity/acceptance, elimination, problem-cause-solution, Monroe's motivated sequence, refutation Chronological speaking organizational style - Answers -informative speaking structured in terms of the time order in which events occur; used for processes Ex: "examining the history of the women's movement in the south" Steps should be grouped into 3 main points/steps Spatial speaking organizational style - Answers -informative AND persuasive speaking organized by geographic location or direction

Ex: "austin's traffic problem" Advance by moving spatially (from north, to central, to south) topical speaking organizational style - Answers -informative AND persuasive speaking For informative: break down the main subject into subtopics that serve as logical divisions Ex: "different dog breeds"

  1. 3 most popular breeds or 2) apartment, house, and outside dogs or 3) small, medium, and large dogs for persuasive: break down the main subject into subtopics that serve as logical divisions; used to demonstrate reasons why something is true or why something exists Ex: "why cell phones are harmful to society"
  2. environmental 2) health 3) financial familiarity/acceptance speaking organizational style - Answers -persuasive speaking most effective for questions of value, worth, or morality; establishes criteria that are familiar to the audience in first main point- following main points show how question of value fulfills these standards Ex: "George W. Bush is the best pres. In USA history"
  3. all great pres. Are honest, have excellent support staff, and manage crises integrity
  4. George W. Bush fulfills the above requirements better than any pres. elimination speaking organizational style - Answers -persuasive speaking convince audience of specific solution when problem is widely agreed upon Ex: "persuade audience that wind-generated energy is best answer"
  5. energy sources should be: safe, efficient, non-polluting, affordable 2) current options do not meet these standards: fracking, nuclear power, solar 3) wind- generated energy meets these needs best problem-cause-solution speaking organizational style - Answers -persuasive speaking questions of fact and policy; follows logical steps of making sense of tension in our lives Ex: "convince audience not to watch TV before bed"
  6. irregular sleep patterns are prob. For many 2) insomnia occurs when we watch TV before bed 3) turn off TV and choose another activity before bed Reasoning fallacies - Answers -1. Hasty generalization
  1. Genetic fallacy
  2. Appeal to ignorance
  3. appeal to popular opinion
  4. appeal to authority
  5. sequential fallacy
  6. begging the question
  7. ambiguity
  8. persuasive definition
  9. name-calling

Syllogism: certain premises are made and conclusionary premise follows; ex: "All living things move.Rocks do not move. Therefore, rocks are not living" Toulmin's components of argument - Answers -Regardless of the topic, arguers will proceed through a series of claims, grounds, and warrants in the process of argumentation. Claim: short summary of argument; what speaker wishes audience to believe Grounds: evidence that functions as support for claim Warrant: implied premise; info that audience fills in linking claim to grounds Perelman's technique of argument - Answers -? Fisher's narrative theory - Answers -? Ways to structure impromptu speech - Answers -a) Classification: subdivides major topic into separate categories of thought as they relate to the major subject; topic = "teachers"- teacher training, teacher development, teacher and teacher accountability b) Unification: all main points unify to support thesis; ex: "teachers are undervalued"- teachers work long hours, not as respected, etc. c) Cause-Effect-Solution: thesis identifies problem; major points = why problem occurs, what potential effects are, and some ways to change thinking or control yourself Prepare for impromptu speech - Answers -Learn to read deliberately: everything you read could be material for future speeches Establish central claim, generate examples or supports, incorporate material you know very well Key elements of impromptu delivery - Answers -a) Breath support: so you don't run out of breath at inopportune moments b) Muscle relaxation: tenseness can affect breath support & make gestures look awkward c) Fluency and perfect pace: operate at "perfect pace" so you have time to mentally construct the language used in presentation to avoid using filler words Professionalism - Answers -set of qualities and characteristics that represent perceptions of your competence and character as judged by you key constituents (clients, superiors, etc) a) Classroom: Being punctual to class, using tech appropriately during class time, completing assignments on time, using respectful lang., being open to new ideas, and abiding by University honor code b) Workplace: Whether or not you are willing to work late/come in early, ability and willingness to take on increasing levels of responsibility, meet deadlines, degree to which work positively impacts the organization

Professional attire - Answers -1) Stake out the location before you go for an interview: observe how employees are dressed

  1. Have backup clothes at work: tie, jacket
  2. Dress a little better than your colleagues: "dress for the job you want"
  3. Dress to be invited: attire should give your boss confidence in inviting you to come along to event like an off-site meeting
  4. Don't let your clothes detract from your qualifications: platform high heels, pants that are too tight, unironed clothes, loud jewelry Why it is important to be aware of organizational communication norms - Answers -To avoid doing something unprofessional; communication norms vary by profession, organization, individual, team, and situational dynamics Norms in organization may differ from your personal preferences Criteria for effective written workplace communication - Answers -1) Ability to IDENTIFY your ideas
  5. Ability to ORGANIZE your ideas
  6. Ability to PRESENT your ideas Surveillance - Answers -monitoring employees to ensure productivity and identify online behaviors that may pose a risk to the company's public reputation *Being found engaging in non-related activities during job hours = damaged rep. Multicommunicating - Answers -communicating practices involving tech where people conduct multiple, nearly simultaneous conversations; ex: texting or checking email during class *Communicating to others that you do not respect profs. Extemporaneous speaking: - Answers -speaker is rehearsed but does not sound like they are reciting a rehearsed manuscript; speaker is familiar with concepts and ideas