Emergency Dispatch Final Exam Graded A+
6 most important questions - ANSWER-1, address
2.phone number (PX)
3. what exactly happened
-ENTER CALL TYPE-
4. officer safety
5. specific location (front of store,etc)
6. additional information (how are they related to call)
ALI - ANSWER-Automatic Location Identification
ALS - ANSWER-advanced life support
ANI - ANSWER-Automatic Number Identification
BLS - ANSWER-basic life support
burglary - ANSWER-entering a building unlawfully with intent to commit a felony or to
steal valuable property WITH FORCE
CAD - ANSWER-Computer Aided Dispatch
CERT - ANSWER-ensures the people in critical incidents are okay
clipping - ANSWER-A new word created by shortening an existing one, e.g. phone.
communication cycle - ANSWER-Message / Sender / Medium / Receiver / Feedback
critical incident debriefing - ANSWER-counseling services provided to officers after an
extremely stressful event
CYMBALS - ANSWER-Color, Year, Make/Model, Body Style, Additional, License, State
distress - ANSWER-negative stress
-long shifts
shift work
traumatic calls
EAS - ANSWER-emergency alerting system
-television, radio emergency test (tornadoes)
Eustress - ANSWER-positive stress
FEMA - ANSWER-the Federal Emergency Management Agency; an agency focused on
responding to natural and other disasters
