Esc. Sec. Gral. No.3 ‘‘Bernardo Gutierrez de Lara’’
Ingles III
Fernando Farias
Reporte Mensual
(Agosto-Septiembre)
3-C
Alex Bernabé Guerrero
H.Matamoros,Tam. 1 de Octubre de 2018
1
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Making Complaints: A Unit in Ingles III for Health Service Interactions, Essays (high school) of English
A report for Ingles III students, focusing on Unit 1a, 'Making Complaints'. It covers various aspects of complaining about health services, including identifying common complaints, grammar structure, vocabulary related to professions and complaints, and complaint dialogs. Students are expected to learn how to interpret and convey instructions, recognize strategies to emphasize meaning, and compose oral complaints.
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Esc. Sec. Gral. No.3 ‘‘Bernardo Gutierrez de Lara’’ Ingles III Fernando Farias Reporte Mensual (Agosto-Septiembre) 3-C Alex Bernabé Guerrero H.Matamoros,Tam. 1 de Octubre de 2018
Ingles III Profesor: Fernando Farias. Regla. Como nos portemos el se comportara. Materiales:
- Un cuaderno forrado con papel periódico y contact.
- 5 lápices del #2 marca Paper Mate o Berol.
- Traer marcatextos (color el de nuestra preferencia).
- Traer el libro forrado con contact. Aspectos a evaluar: Tareas en clase------------------------------------------------------ 25% Tarea-------------------------------------------------------------------- 25% Material----------------------------------------------------------------- 10% Participación---------------------------------------------------------- 10% Examen---------------------------------------------------------------- 30%
“My
Summer
Activities”
A) Making Complains Social Practice: Interpret and convey instructions found in daily life. *Environment: Family and Community. OBJETIVES. -Review complains about a health service using context clues. -Listen to oral complaints (e.g. through the phone or the internet, etc.) about health service. -Recognize subject matter or purpose. -Relationship between participants, attitude, etc. -Speech register. -Detect ways to adjust the actions of speaking and listening (e.g. gausses, rhythm, tone, etc.). -Context clues: sounds, turns of participation.
Unit 1a Making Complaints The Beginning 1 Identify the place in the picture and discuss services you receive there.
Unit Presentation. Common Complaints from Patients I had to wait a long time to see the doctor. Common Complaints from Patients. I had to wait a long time to see the doctor. The doctor got the diagnosis wrong. The staff at the clinic we’re rude to me. I was prescribed the wrong medication.
Grammar Structure. (Complaints) I want to complaint. I would like to complaint. I have to complaint. I want to add a complaint. I need to complaint. About THE
Vocabulary Professions. 1-Doctor 2-Janitor 3-Nurse/Male Nurse
4-Surgeon 5-Pediatrician 6-Dentist 7-Anesthesiology 8-Intern/Resident 9-Psychologist 10-Cardiologist 11-Neurologist 12-Pharmaceutical 13-Ophthalmologist 14-Paramedic 15-Laboratorist 16-Urologist 17-Gynecologist 18-Receptionist 19-Odontologist 20-Cook 21-Driver 22-Psychiatrist
I need to complaint about the Laboratorist. I want to complaint about the Urologist. I would like to complaint about the Gynecologist. I have to complaint about the Receptionist. I want to add a complaint about Odontologist. I need to complaint about the Cook. I want to complaint about the Driver. I would like to complaint about the Psychiatrist. I have to complaint about the Dermatologist.
Complaints Dialogs. -I want to complaint about the Doctor -Why? -Because he didn’t give me the right prescription -I would like to complaint about the Janitor -Why? -Because the waiting room it’s dirty -I have to complaint about the Nurse -Why? -Because she didn’t give me the right treatment -I want to add a complaint about the Surgeon -Why?
-I have to complaint about the Cardiology -Why? -Because my heart didn’t work good after the surgery -I want to add a complaint about the Psychologist -Why? -Because didn’t give me the right diagnosis
1 Say what’s happening in the pictures. Then listen and check. The Steps patient Michael talking to Doctor Solin Doctor Sanchez complaining about the doctor power complaining about the doctor was Allergic reaction
4.The patient in conversation 4: a)wants his dad b)wants a doctor Answer the questions.
- Who is speaking in each conversation?
- patient /doctor 2 .father/patient/doctor
- nurse/patient
- patient/father
- Which complaints are made in person and which over the telephone? Telephone 1,4 and person 2, 2 Listen to a conversation between Sarah and a Laboratory clerk. Say what Sara’s problem is. Sarah Smith Sarah wants some tests results
Listen again and answer the questions.
- How does Sara’s tone of voice change during the conversation? It went from polite to rude.
- Why does it change? She got mad.
- Why do you think she pauses on some occasions?