Epic business continuity tools
When a clinician application critical to patient care is unavailable downtime
procedures are: - correct answer Implementing manual paper
processes used in place of the unavailable application to continue patient care
BCA web is used when: - correct answer Epic and SRO are
unavailable
When logged into BCA web, it's OK to view any reports you want. True or false? -
correct answer False
BCA print, located on the epic downtime BCA PC, is used when: - correct answer
Epic, SRO, and BCA web are all unavailable, or if you need to print the downtime
report
It's OK to shut down the epic downtime BCA PCs, no matter where they are located.
True or false? - correct answer False
Select all that apply. A department can be best prepared for scheduled
maintenance or unplanned downtime in the following ways: - correct answer
Hold downtime drills.
Print extra patient labels prior to any planned downtime.
Have a downtime box or binder for easy access to essential documents.
It's OK to access BCA Web while Epic is available. True or false - correct answer
False
Downtime doesn't happen often, so it's not necessary to spend time learning the
procedures and use of the tool available now. True or false? - correct answer
False
