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ETA CPP Practice Exam 2025 Update Pass
Assured
1.A Parts Manufacturer with a tiered-pricing setup (two Buckets) keys a Visa Business Credit Card
information that qualifies for Visa's business to business interchange qualification. What rate will the merchant pay on this transaction?: non-qualified
2.When using the gross discount method, what are discount fees charged on?:
3.If a Merchant contacts the payments professional and inquires about any early termination fees (ETF), to
what should the payments professional be alerted?: The Merchant may be thinking of closing their account
4.What is the BEST solution for a payments professional to suggest to a merchant who is experiencing
intermittent batching errors while processing on a VoIP line with an IP-capable terminal:
5.Which of the following represents the BEST justification for using a pay- ments gateway?:
6.Which is the BEST description of a payment professionals goals during communication with a perspective
merchant?:
7.What should a payment professional collect from a merchant to submit with the merchant application for a
public corporation: Financials
8.During review of a potential e-commerce merchant's website, which of the following information MUST be
present for approval of a merchant account: - Delivery policy, currency conversion, and export restrictions
9.During a meeting with a potential merchant, the merchant mentions to the payment profession that, on
occasion, credit cards are used to get cash out of the till. How should the payment professional proceed with the conversation?:
10.Which technique is MOST likely to increase a payments professionals success rates?: Disclose all
2 / pricing and terms prior to contract execution
11.During the review of a lead list, what action should a payments profession- al take First to maximize lead
approval potential?:
12.A payments professional submits an application for a large e-commerce merchant, but is declined by the
processor due to pricing concerns. What could the payments professional have done prior to submitting the application in order to better foresee the processors decision?:
13.In addition to interchange fees, what transaction related costs can a mer- chant most likely expect to pay
when accepting credit and debit cards?: As- sessment fees
14.Which Peripheral device reads magnetic ink character recognition (MICR) information on checks?:
15.Which method is BEST for helping a merchant solve an equipment issue over the phone:
16.What is the MOST appropriate software application for a credit card termi- nal used by a retail merchant
who wants an automatic batch at the end of a business day?: Host
17.When proposing check processing services to be included in a merchants existing terminal, what steps should
be taken to ensure the ability to process transaction?:
18.During the initial sales process, a payments professional realizes that the merchant is paying itemized cost
for terminals, gift cards, and a reward program. The merchant would like to lower rates but enjoy all ancillary prod- ucts offered. Which is the BEST action for the payments professional to take?: Discuss the advantages of bundled packages
19.Why is it important that all data points on the application are accurate?:
20.A Strong Competitor has been taking business away from a payments pro- fessionals portfolio. What is the
BEST strategy for the payments professional to take in order to remain competitive?:
21.What are the best ways to set a good example for your merchants in the area of PCI compliance/Data
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32.Which information source is the MOST helpful when keeping up-to-date on merchant acceptability
criteria?: Acquiring banks credit policy requirements
33.Which of the following is defined by the term front-end?:
34.How should a payments professional react if a potential merchant does not want to provide information
required on the W-9 Form?:
35.A Payments Professional encounters merchants who have competitive pricing that cannot be matched or
beaten. What is the BEST course of action to make the processor aware of the market competition?: obtain copies of merchant processing statements of the competing written offer to share with the employee or corporate office
36.A Merchant who is currently using dial-up stand alone terminal describes frustration with the amount of
time each transaction takes to process. Which statement BEST explains why a near-field communication (NFC) enables ter- minals is likely a good solution for the merchant?:
37.Which of the following could result if a merchants chargeback are out of compliance?: Higher chargeback
fees, an account review, and possible termination
38.Which of the following groups of association would be MOST helpful to consult when trying to identify
and cultivate a new national business:
39.Upon analyzing a potential merchants current processing statement, the payment professional discovers that
the majority of transactions are in a non-qualified tier due to a large number of business-rate cards. The payment professional should contact the merchant and offer which of the following?:
40.Which is a reason for a merchant to add mobile payments to existing payment options?:
41.A Merchant has an existing paper-based gift card program. Which of the following are the MOST
important benefits of the merchant converting to an electronic gift card program.: Reconciliation, increased cash flow, and branding
42.Which type of questions are BEST to ask when assessing the needs of a merchant?:
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43.Which of the following merchants would be considered the highest risk?:
44.While prospecting in a retail area, a payments professional notices that most of the merchants use the
same provider. How should the payments professional approach these merchants?:
45.How can a payment professional BEST stay current with price changes and card brand updates and
mandates?:
46.What is the BEST way for the payments professional to initially identify PCI compliance risk for a
prospective merchant:
47.In a blended pricing plan known as a "bill back" a merchant has target rate of CPS retail and accepts
Reward I transaction. In which category will the merchant get billed?: Difference in interchange
48.A Merchant is processing under a retail account SIC/MCC code that was assigned during the application
underwriting process, but the merchant has since switched the type of business and the method of transaction processing it provides to e-commerce. Which of the following repercussions might the merchant incur if this change is undocumented?: Greater interchange fees and higher chargeback ratios
49.What data elements are MOST critical to the payments professional when comparing a merchants current
statement to the new offer proposed by the payment professional?:
50.What information should be discussed at the time of sale in order to BEST establish a credible relationship
between the payment professional and the merchant?:
51.Which requirement must ALL merchants complete in order to be PCI-Com- plaint?: Submit a self assessment
questionnaire (SAQ)
52.Beginning with the card swipe, which of the following represents the basic movement of a transaction
authorization from a credit card terminal?: card reader communication network front end
7 / components?:
60.Which of the following is MOST useful as a source of lead generation?:
61.A Merchants has an IP-facing device. Which action MUST be completed to ensure PCI compliance?:
62.Which of the following individuals is typically the authorized signer for a processing agreement:
63.Which of the following information typically would be found on a mer- chants monthly billing
statement received from the merchant acquirer?:
64.A Payment professional meets with a merchant who discloses that it has subprime credit. What additional
materials may be required?:
65.Use of which resource would be most effective for developing and pro- viding accurate monthly
forecastings?: Customer relationship management soft- ware
