EVO/EVO Nitro
Slow browsing:
Dear customer if you are facing slow browsing issue then please follow the following steps:
1. Check mode (should be EVDO)
2. Check signal strength (should be more than 2 signals)
3. If signals strength fine then
1. Please check torrent, proxy (should be disabled).
2. Check Antivirus (should be disabled).
3. Check speed from speedtest.ptcl.net and verify speed.
4. If getting <= 2 signals than
4.1.Check signal strength by changing location
No browsing:
Dear customer if you are facing no browsing issue then please follow the following steps:
1. Check mode (should be EVDO)
2. Check signal strength (should be more than 2 signals)
3. Check proxy settings (should be disabled)
1015 Dialing issue:
Dear customer if you are unable to dial 1015 then please follow the following steps:
1. Check mode (should be CDMA)
Frequent Disconnection:
Dear customer if you are facing frequent disconnection issue then please follow the following steps:
1. Device should not be over heated.
2. If device getting heat up more than normal then please visit nearest OSS for further guidance.
3. If device is normal then
4. Check mode (should be EVDO).
5. Change USB port if same issue then check on different system.
6. If getting same issue then change location and check.
EVO WIFI Cloud/EVO Nitro Cloud/EVO Wingle
Slow browsing:
