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Experience Cloud Salesforce Certificates updated version, Exams of Advanced Education

Cheyney University of PennsylvaniaAdvanced Education

Experience Cloud Salesforce Certificates updated version

Typology: Exams

2025/2026

Available from 02/06/2026

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Experience Cloud Salesforce Certificates updated
version
1.
The security model for Universal Containers in Private for the
Case object. When a support case is raised by a user with the
Customer Community license, internal users are not able to see
those Cases. Internal users in the support role need to work on these
Cases. How should internal users see these Cases?
Select one or more of the following:
A.
Use the role hierarchy
B. Use a Public Group
C. Use a Sharing Set
D.
Use a
Share
Group:
C. Use a Sharing Set
2.
Universal Containers needs to match the color scheme of their
Customer Ser- vice Template-based Community with Universal
Containers' branding colors.
What is the most efficient way to accomplish this task?
A.
Download HTML/CSS from the company's website and upload it
inside the Experience Builder.
B.
Get HEX codes for branding colors from the company's website
and manually add them inside the Branding Editor.
C.
Select an available color scheme inside the Branding Editor that
most closely matches the company's branding colors.
D. Upload the company logo to generate a color palette that
matches the
company's
branding
color.:
D. Upload the company logo to generate a
color palette that matches the
company's branding color.
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Download Experience Cloud Salesforce Certificates updated version and more Exams Advanced Education in PDF only on Docsity!

1 / 47

Experience Cloud Salesforce Certificates updated

version

  1. The security model for Universal Containers in Private for the Case object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases? Select one or more of the following: A. Use the role hierarchy B. Use a Public Group C. Use a Sharing Set D. Use a Share Group: C. Use a Sharing Set
  2. Universal Containers needs to match the color scheme of their Customer Ser- vice Template-based Community with Universal Containers' branding colors. What is the most efficient way to accomplish this task? A. Download HTML/CSS from the company's website and upload it inside the Experience Builder. B.Get HEX codes for branding colors from the company's website and manually add them inside the Branding Editor. C.Select an available color scheme inside the Branding Editor that most closely matches the company's branding colors. D. Upload the company logo to generate a color palette that matches the company's branding color.: D. Upload the company logo to generate a color palette that matches the company's branding color.

2 / 47

  1. Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answers Select one or more of the following: A. External Apps B. Partner Community C. Customer Community Plus Login D. Customer Community Plus: C. Customer Community Plus Login D. Customer Community Plus
  2. Universal Containers (UC) is migrating from a legacy portal to a new Commu- nity. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend? Select one: A. Partner Central B. Salesforce Tabs + Visualforce C. Customer Service D. Customer Account Portal: C. Customer Service
  3. Universal Containers (UC) wants to collaborate with key members of their strategic Partners on deals and marketing initiatives. Sensitive information needs to be shared with confidence, and major opportunities must be tracked. No other Partners can have visibility to this collaboration. Different UC employ- ees have access to different collaboration efforts.

4 / 47 Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule? Choose 3 answers Select one or more of the following: A. Turn the sandbox Community to Inactive status before deploying the meta- data to production B. Add the Community user profile(s) as members of the Community before activating production C. Uncheck "Send Welcome Email" in production Workspaces before deploy- ment D.Deploy the changes to production using change sets to disable the welcome email E. Change the Community membership of sandbox Community users from Profiles to Permission Sets: A. Turn the sandbox Community to Inactive status before deploying the metadata to production C. Uncheck "Send Welcome Email" in production Workspaces before deployment D. Deploy the changes to production using change sets to disable the welcome email

  1. Universal Containers wants its Community users to have the ability to log in using Facebook and Google. Which set of features should the Administrator use to achieve this goal? Select one or more of the following: A. Custom Lightning Component and Apex Class B. Single Sign-on and AppExchange C. Auth Provider and Flow D. Auth Provider and Registration Handler: D. Auth Provider and Registration Handler
  2. As part of its recent efforts to improve brand recognition, Universal Contain- ers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding

5 / 47 across all of these Communities. What is an efficient way to accomplish this? Select one or more of the following: A. Use a shared Bootstrap CSS file in all of the Communities B. Ensure that all Communities are only using standard Lighting Components C. Create a standard theme that is used in all of the Communities D. Ensure that all Community managers use the same CSS standards in all pages: C. Create a standard theme that is used in all of the Communities

  1. Universal Containers rolled out a Community in the Customer Service tem- plate for their employees. The CEO has the following requirements:
  • All employees can participate in discussions within the Community.
  • Create a Chatter group for corporate announcements where all employees can participate and comment.
  • The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer A. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone. B. Create a post on a custom object, Announcements that all employees follow. C. Create a Chatter group in the Community and include all employees. D.Create a Chatter group in the internal Salesforce org and include

7 / 47 A. Create a custom Lightning component and add it to the home page. B. Drag and drop the Reputation Leaderboard component onto the home page. C. Add a generic component and name it Leaderboard. D. Enable Chatter for the Customer Service Community.: B. Drag and drop the Reputation Leaderboard component onto the home page.

  1. Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer A. Create separate articles without these custom fields for the Customer chan- nel and include in the Community. B. Update the customer profile by removing access to these custom fields on all article types. C. Modify the article detail page with custom Lightning Components that hide these custom fields. D. Override the article detail page with a custom Visualforce page and hide these custom fields for customers.: B. Update the customer profile by removing access to these custom fields on all article types.
  2. Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer A.Use the registration form in the company website and allow users to

8 / 47 register. B. Enable the option Allow External Users to Self-register in the Community Management page. C. Create a publicly accessible custom page with the registration details and add a link to the Community login page. D. Implement a Web-to-case form to capture user details and use case details to create a Community user.: B. Enable the option Allow External Users to Self-register in the Community Management page.

  1. Which of the following license types allows for reporting capabilities to external Community users? A. Employee Community License B. Customer Community Plus License C. Customer Community License D. Partner Community Plus License: B. Customer Community Plus License
  2. AW Computing would like to add a new supported language to their commu- nity. How is Multilingual Support accessed? A. Community Builder B. Setup Menu C. Administration menu within Community Workspaces D. Force.com Site: A. Community Builder
  3. AW Computing would like to allow users to self-register for their Community. What is the first step in accomplishing this task? A:Enable ""Allow external users to self register"" in the Community Manage- ment console. B:Add self-registration links to the login page. C:Configure custom email to Salesforce service and request that users send an email to get access. D:Modify the login page to automatically redirect to a user registration page for self-registration: A:Enable ""Allow external users to self register"" in the Community Management console.

10 / 47 D:Enable Topic based Gold Community Member feature: A:Enable knowledgable people on topics.

  1. AW Computing needs a Community created for their Partners that does not allow members of the Community to participate in discussions with other members but allow users from the same partner to hold discussions. How would you meet this requirement? A:Update the Internal User record to Private under Sharing Settings. B:Create a private sharing group for the Partner Communities. C:Turn off Portal User visibility under Sharing Settings. D:Deselect Community User Visibility under Sharing Settings: D:Deselect Community User Visibility under Sharing Settings
  2. AW Computing has hundreds of knowledge articles available to their Com- munity but needs a way to organize these articles. What feature would you recommend to help organize these articles? A:Data Categories. B:Article Organizer. C:Data Group Creator. D:Knowledge Base menu: A:Data Categories.
  3. AW Computing has decided their users need access to leads, campaigns, and opportunities. What type of Community License would you recommend? A:Customer Community. B:Partner Community.

11 / 47 C:Partner Community Plus. D:Customer Community Plus: B:Partner Community.

13 / 47 C. Customer Community Plus License D. View All Communities permission: A. View Global Header permission

14 / 47

  1. AW Computing is looking to create their first community. Which of these ways of building a Community requires developer experience and advanced setup skills? A. Aloha Template B. Community Builder C. Partner Central Template D. Salesforce Tabs + Visualforce: D. Salesforce Tabs + Visualforce
  2. When Creating a community using a self-service template how are authen- ticated users handled by default? A. Salesforce automatically creates a Guest User profile for each Community created B. Salesforce password protects every new community so authenticated users cannot access the community C. Guest Profiles are not available by default. Must be created by the Admin. D. Unauthenticated users are given the authenticated user profile by Sales- force: A. Salesforce automatically creates a Guest User profile for each Community created
  3. Which template is built to be viewed via the Salesforce App? a. Partner Central b. Salesforce tabs + visual force c. aloha d. customer service: b. Salesforce tabs + visual force
  4. Universal Containers needs to create a Community that meets the following requirements: Self-Service Support Community, in which customer and partner users are community members. Partner users help Universal Containers by adding or resolving cases for their customers within the Community. Partner users need access to some standard objects except Leads,

16 / 47 Containers team and customers. Which license type should a Salesforce Administrator use for these Partner users? A. Employee Community license B. Customer Community Plus license C. Customer Community license D. Partner Community license: D. Partner Community license

  1. A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimized for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the re- quirements? A. Lightning Community templates B. Custom solutions C. Business Value Map and ROI D. Lightning Bolt solutions: A. Lightning Community templates
  2. Universal Containers wants its Community users to have the ability to log in using Facebook and Google.Which set of features should the Administrator use to achieve this goal? A. Custom Lightning Component and Apex Class B. Single Sign-on and AppExchange C. Auth Provider and Flow D. Auth Provider and Registration Handler: D. Auth Provider and Registration Handler
  3. A company uses CMS (Content Management System) to store and manage public content. The VP of Advertising wants to run marketing and advertising campaigns in the Community using that content.How should the Administrator render advertising content in the Community?

17 / 47 A. Download and install the Community Content package from the AppEx-

19 / 47 articles that you make available from your knowledge base. You reduce the load on your customer support team, and your users get the satisfaction of finding their own solutions.

  1. Build Your Own Template: Provides the basic pages that every Experience Builder site needs: Home, Create Record, Error, Record Detail, Record List, Related Record List, Search, Check Password, Forgot Password, Login,

20 / 47 Login Error, and Register. Add more pages and components as needed for the experience you're building. To refine the look of your site, customize your branding and themes.

  1. Build Your Own (LWR) Template: Powered by the new Lightning Web Runtime (LWR) platform, this customizable template delivers unparalleled page performance and improves developer productivity. Quickly build pixel-perfect pages and develop Lightning web components and themes to match your unique brand. Suitable for developers, consulting partners, and ISVs who are familiar with developing custom Lightning web components, and working with Salesforce DX, User Interface API, and Apex. See the LWR Sites for Experience Cloud guide.
  2. Aloha Template: A configurable App Launcher template that lets users quickly find applications and access them using single sign-on authentication, including social logins.
  3. Salesforce Tabs + Visualforce Template: Standard Salesforce structure and tabs that you can customize using Visualforce. Requires developer experience and advanced setup skills. Allows full platform access with a flexible configuration and supports most standard objects, custom objects, and the Salesforce mobile app. Salesforce Tabs + Visualforce isn't a Lightning-based template and therefore doesn't work with Experience Builder.
  4. Universal Containers is building a Customer Community.What can the Ad- ministrator add to the Navigation Menu? A. Salesforce Objects, Topics, Community Pages, External URL, Forecast B. Salesforce Objects, Community Pages, App Launcher, External URL C. Salesforce Objects, Topics, External URL, Lightning Component, Community Pages D.Salesforce Objects, Global Actions Community Pages, External URL: D. Salesforce Objects, Global Actions Community Pages, External URL
  5. Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.