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A series of questions and answers related to the fair debt collection practices act (fdcpa). It covers various aspects of debt collection, including permissible and prohibited activities, communication guidelines, and legal requirements. The questions address scenarios involving consumer debts, validation notices, communication with debtors, skip-tracing, and attorney involvement. This resource is useful for understanding fdcpa regulations and ensuring compliance in debt collection practices. It serves as a practical guide for debt collectors and those seeking to understand their rights under the fdcpa, offering insights into legal and ethical debt collection practices. The content is structured as a post-test, making it suitable for self-assessment and training purposes.
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The FDCPA only covers consumer debts that are in default. True or False โ Ans - False Collection activities on a portfolio of accounts that includes charge-offs purchased from another creditor, as well as late delinquency accounts owed to your own employer are governed by the FDCPA. True or False โ Ans - True A validation notice must include the following: โ Ans - The amount of the debt owed and the name of the creditor to whom the debt is owed. One acceptable form of validation or verification of debt is a court order of: โ Ans - Judgment It is legal and appropriate to tell a debtor, within the first moth after placement of the debt for collection, that the balance of the account is due "immediately. True or False โ Ans - False The Mini-Miranda applies only to the first written communication from a debt collector to a consumer. True or False โ Ans - False If a consumer asks you in writing to cease communication, you are prohibited from contacting the debtor again. โ Ans - False After you receive a written request to cease communication, you may still contact a debtor to advise him or her of collection action you plan to take in the ordinary course of business. โ Ans - True
You must honor a written request to cease communication with an adult debtor when the request comes from: โ Ans - The debtor or a debtor's spouse You must follow a debtor's instructions for application of a payment to multiple accounts when a dispute is involved. โ Ans - True If a consumer disputes the accuracy of the balance, but not that the account is owed, you may continue collection effort on... โ Ans - the undisputed portion When you are skip-tracing, it is always a third-party disclosure violation to give the name of your employer. True or False โ Ans - False When you call to confirm or correct debtor location information, you may ask for: โ Ans - Home address and home phone number Does the following question to a third-party violate the FDCPA: "Do you know if your neighbor works nights?" โ Ans - Yes The FDCPA prohibits debt collectors from using collection related words or symbols on the outside of envelopes or on postcards to communicate with the debtor. True or False โ Ans - True Debt collectors who use collection attorneys may use attorney letters for notices of final demand before legal action so long as the attorney approves the content. True or False โ Ans