FHD WEEK 2 QUESTIONS AND
ANSWERS
4-fold purpose of the Arrangements Conference: - ANSWER Build rapport
Plan Funeral
Obtain vital statistics
Sell merchandise and service
What is the "triggering event" in which a GPL is typically introduced? -
ANSWER Arrangements Conference
What do you determine with the officiant of the service? - ANSWER Time,
date, location of service
Which information does the family help you determine? - ANSWER Type of
service
Pallbearer info
Method of final disposition
Flowers
Financial arrangements
What do vital stats help us complete? - ANSWER Death certificates
Obituary/death notice
Benefit-related forms
Maintaining accurate profile of deceased
Obituary - ANSWER Typically considered news items and free of charge, but
not always.
Contain photo and bio info.
Death Notice - ANSWER classified ad to announce detailed arrangements of
funeral, disposition, memorialization; paid for line by line
Notices and Obits both typically contain: - ANSWER Vital stats
Survivors
Service info
