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This comprehensive study guide covers key concepts in correctional supervision, including diversity and inclusion in the workplace, effective communication techniques, legal liabilities for correctional officers (ftca, bivens, qualified immunity), and the principles of correctional supervision. it provides a q&a format covering various topics such as maslow's hierarchy of needs, handling inmate interactions, and understanding different types of legal actions. The guide is valuable for students in criminal justice or related fields.
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Diversity - Answers :Recognizing and responding to the needs of different cultures and occupational groups within the workforce for purposes of maximizing retention and productivity while maintaining affective working relationships Inclusion - Answers :A culture that connects each employee to the organization encourages collaboration flexibility and fairness and leverages diversity throughout the organization so that all individuals are able to participate and contribute to their full potential Who is responsible for diversity - Answers :Everyone Managing diversity - Answers :Managing a diverse workforce that works together in harmony and is able to communicate with and effectively managing the inmate population Benefits of a diverse workforce - Answers :MR. SACI Makes the Bureau of prisons in employer of choice Retains develops in advance is the best talent in the organization Supports the BOOP's mission statement core ideologies and core values Attracts highly qualified candidates Creates an environment that works for everyone Increases productivity and efficiency How diverse city influences our impressions - Answers :MSD Make observations Stereotypes Draw conclusions based on observations Strategies for dealing with diversity - Answers :BANTER BOP policy Approach diverse city as a win-win opportunity No racial profiling Treat people as individuals Examine assumptions before actions Realize the impact of decisions and actions Qualities of culturally skilled correctional officer's - Answers :A Ca War Call Avoid confrontation Communication Avoid stereotyping Willingness to learn about other cultures Avoid rash judgments Respect others and their opinions Comprehension
Able to be oneself Listening Looks for the win win What is selective perception - Answers :Seeing only what we want to see What is self fulfilling prophecy - Answers :The way our attitudes and expectations come through in the way we communicate We act towards others according to the way we escape the then to respond Ethnocentrism - Answers :Regard ourselves and our culture customs or religion as inherently superior to others Tolerance - Answers :The virtue that helps us respect and relate well to people of diverse backgrounds What are the sizing up skills - Answers :PPOL Positioning Posturing Observing Listening What is positioning - Answers :Putting yourself in the best possible safe place to see and hear inmates What is a proper distance between you and an inmate - Answers :5-6 feet What is posturing - Answers :The way you physically present yourself Stand Erect Eliminating distracting behaviors Incline slightly forward What is observing? - Answers :A preventative measure. You are looking for behavior appearance and environment Remember that observing is a preventive measure used to avoid dangerous situations or assaults. Behavior Appearance Environment What is listening - Answers :The basic elements are suspend judgment pick out keywords and identify intensity of emotion An inmate can die from withdrawal. - Answers :True
What is a Bivens or personal liability case? - Answers :Employees are sued personally Staff can request representation. Staff must have been acting within in the scope of there employment. What is qualified immunity? - Answers :Available to individual employees who had a good faith believe that they were acting within the scope of employment and did not violate a known constitutional right of another What is a BP-9? - Answers :The beginning process of an inmate filing actions against staff Goes to Warden What is a BP 10? - Answers :And inmate who is not satisfied with the warden's response may submit an appeal on the appropriate form to the appropriate regional director What is a BP 11? - Answers :And inmate who is not satisfied with the regional director's response may submit an appeal on the appropriate form to the general counsel central office What is FECA? - Answers :Federal employees compensation act Compensation for a work related injury Workers Comp Exclusive remedy and only source of compensation for the injury is through this act. CA- 1 What is CECA? - Answers :Civilian employee claims act $40,000 maximum claim Provides compensation for damages to an employees personal property used incidental to government service. What is BOP CA? - Answers :Bureau of prisons claim act $1000 maximum no depreciation Unique prison circumstances What is EEO? - Answers :Equal employment opportunity Must contact EEO Counselor within 45 days of the action What is the freedom of information act? - Answers :The law used by the general public to receive information possessed by the Bureau of prisons
What is the privacy act? - Answers :Federal regulations direct what personal information may be released when it may be released to whom it may be released and if it may be released without the individuals consent What is correctional supervision? - Answers :The process of influencing inmates to act in a certain manner to achieve specific goals Correctional supervision involves four types of management functions Correctional supervision involves four types of management functions what are they? - Answers :POLM Planning organizing leading managing/directing What are the 6 objectives of correctional supervision? - Answers :Legal and Humane Control of Inmates Reentry Programs Protection of life, heath, property, and personal safety Coordination with Other Parts of theOrganization Motivation of Inmates to Accomplish Tasks Reinforcement of Positive Change in Inmates How many objectives of correctional supervision are there? - Answers :Six What are the principles of correctional supervision? - Answers :Know your job Know the limits of your authority Lead by example Be fair firm and consistent Give feedback Communicate information Reinforce positive behavior Avoid negativism Do not threaten Research suggests that an average of what percent of workplace errors are the result of ineffective communication - Answers : What is communication? - Answers :The process of sharing meanings through the sending and receiving of messages What is interpersonal communication - Answers :The process of exchanging messages and sharing meetings between two or more people on a face-to-face basis What is external noise? - Answers :All kinds of distractions sites as well as sounds What is internal noise? - Answers :Inside the receivers head What percentage do nonverbal typically account for? - Answers :60- 70
When writing an incident report what is included? - Answers :Who What When Where Why (if known) What is an example of informal resolution? - Answers :Extra duty What is UDC? - Answers :Unit discipline committee What is the DHO? - Answers :An independent impartial factfinder employed by the regional office. What rights do inmates have before the DHO? - Answers :The inmate receives written advance notice of the charges. Inmate has the right to be represented by a staff member. Inmate has the right to be present Inmate has the right to call witnesses Inmate has the right to make a statement present and documentarian evidence The inmate has the right to remain silent Inmate has the right to be notified of the decision and the evidence relied upon to reach that decision What are the personal competencies of emotional intelligence? - Answers :Self awareness Self-regulation Motivation How to avoid being manipulated by inmates? - Answers :PICK R BBD Put it in writing and give it to a supervisor If you cannot get away and feel physically threatened call for assistance Check inmate files Know what to do if you were threatened or pressured by inmate Report attempts of manipulation Be balanced Be in command of your area Don't be too hard or too soft A Culturally skilled workforce - Answers :Reflects the needs of the inmate population Decreases institutional tension Facilitates positive role models Improves staff/Inmate communication Improves staff/staff communications Increase cultural awareness Enhances the agency's community relations Practices sounds correctional and business management Demonstrates diversity and fair play Demonstrates professionalism
Stereotypes - Answers :Is an inaccurate and rigid belief held about members of a group Cultural filters - Answers :Our perceptions and responses are filtered by our norms, attitudes and values Suspend judgment - Answers :Suspend judgment while listening means you put aside everything you think you already know. Low order needs - Answers :Physical and security needs High order needs - Answers :social, esteem, self-actualization Our mission is to ensure our inmates have - Answers :Safe, clean, and secure living environment Needs motivate - Answers :Behavior Understanding needs is - Answers :One of the keys to effective correctional supervision Satisfied needs do not have - Answers :Any motivational value Inner Authority - Answers :Is something you have to develop on your own The best way to avoid liability is to follow - Answers :The Bureau of Prisons Program statements and polices Habeas Corpus - Answers :Normally involves an inmate challenging disciplinary actions, classifications/designation and or sentence computations Against Warden Money damages are not available as a remedy How many principles of Correctional supervision are there? - Answers : Congress provided Bureau of Prisons employees the authority to arrest for the following offenses regardless if the offenses occurs on or off Bureau of Prisons property - Answers :1. Forcibly assaulting, resisting, or impeding officers or employees while engaged in or on account of the performance of official duties