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Update with FoxScanner
The scanner can be updated to keep you stay current with the latest development of diagnosis. This section illustrates how to register and update NT401, NT402, NT4021, NT415, NT500, NT610/NT611/NT612/NT613/NT614, NT620/NT621/NT622/NT623/NT624, NT630, and NT640/NT641/NT642/NT643/NT644. To update your scanner, please follow the three steps as below: Step1: Obtain an FOXWELL ID. Step2: Register the product with the product serial number and product password. Step3: Update the product by the update application FoxScanner. To be able to use FoxScanner, PC or laptop must meet the following minimum requirements: ● Operation System: Win98/NT, Win ME, Win2000, Win XP, VISTA and Windows 7. ● CPU: Intel PⅢ or better ● RAM: 64MB or better ● Hard Disk Space: 30MB or better ● Display: 800*600 pixel, 16 byte true color display or better ● Internet Explorer 4.0 or newer NOTE Before registration and updating, please make sure your network works correctly. If you have already had a Foxwell ID, just click the Sign in link at the top right of the website to log in. Alternatively, Visit our site www.foxwelltech.com and go the Product page. Find your product model and click it to view the product profile. Select Download tab to download the PC application file. Please refer to 8.1.2 for details.
1 Create a Foxwell ID
1.1 Register through Website
If you are new to FOXWELL, please register on www.foxwelltech.com and create a FOXWELL ID first. If you have installed the update application FoxScanner, please refer to the registration guide on 1.2.
- To register through website: To create a Foxwell ID and register your scan tool a. Visit our site www.foxwelltech.com and then select Support>Register. Figure 1 -1 Sample Register Screen b. Click Register link at the top right of the website or at the lower side of home page. Figure 1 - 2 Sample Register Screen
- Create a unique user ID and password, complete the following registration form and then click Submit to confirm. When your ID has been created, you are allowed to view all programs associated with your tool, download updates, edit your profile, submit feedback and join our community to share your ideas and your stories about our products. Note: Please always remember your FOXWELL ID and Password, as it’s the important for your to manager your product and updates. Figure 1 - 3 Sample Registration Form Filling Screen IMPORTANT Please always remember your FOXWELL ID and Password as it’s important for you to manager your product and updates.
- A Submit OK message will appear if you registered successfully and an email will be sent to your registered email address containing a link with which you can activate the Foxwell ID. Please log in your email and activate the account. Figure 1 - 4 Sample Succeed Registration Screen IMPORTANT Before activating and confirming your email address by clicking the activation link in your email, your account will still be invalid and you are not be allowed to sign in.
- The registration page will be bypassed, skipping to the log in page. Just input your FOXWELL ID and Password to sign in.
Figure 1 - 9 The Foxwell ID differs from Email
1.2 Register with FoxScanner
You are also allowed to register and create a Foxwell ID with the update client FoxScanner. To register through website:
- Visit our site www.foxwelltech.com and go the Product page. Find your product model and click it to view the product profile. Select Download tab to download the PC application file.
- Unzip the application file. Follow instructions on computer screen to install the application and driver. Figure 1 - 10 Sample FoxScanner installation Screen
- Double click the desktop icon to launch the application. Figure 1 - 11 Sample FoxScanner Main Screen 4. Click Register button, a Register window will pop up.
Figure 1 - 12 Sample Register Screen
- Create an unique user ID and password, complete the following registration form and click Register to confirm. Figure 1 - 13 Sample Register Screen
- A Registration Done message will appear if you registered successfully and an email will be sent to your registered email address containing a link with which you can activate the Foxwell ID. Please log in your email and activate the account. Figure 1 - 14 Sample Registration Done Screen
- Click Ok. It skips to the log in page automatically. You can input your Foxwell ID and password to sign in.
Figure 8- 18 Sample New Product Registration Screen NOTE To check the serial number and password of a device, please boot up it, and select SETUP>ABOUT. The serial number and password is right on the ABOUT page.
2.2 Register With FoxScanner
To register with FoxScanner:
- Launch the PC application FoxScanner. Log in with your Foxwell ID/ registered email and password. Figure 1 - 19 Sample Log In Screen 2. Please select Register Products to register it. Select the right part number, input serial number and password to complete product registration. If you have multiple scanners to be registered, please enter all serial numbers you wish to register and then click Submit to register them together. Figure 1 - 20 Sample New Product Registration Screen
3 Update the Scanner To update scanner NT401,NT402,NT4021, NT415, NT500,NT610/NT611/NT612/NT613/NT614, NT620/NT621/NT622/NT623/NT624, NT630, NT640/NT641/NT642/NT643/NT644, you need the following tools: ● the scan tool ● PC application FoxScanner ● PC or laptop with USB ports/SD port and Internet explorer ● Internet service ● SD card reader (unnecessary if there is SD port in your PC) To be able to use update tool, PC or laptop must meet the following minimum requirements: ● Operation System: Win98/NT, Win ME, Win2000, Win XP, VISTA and Windows 7. ● CPU: Intel PⅢ or better ● RAM: 64MB or better ● Hard Disk Space: 30MB or better ● Display: 800*600 pixel, 16 byte true color display or better ● Internet Explorer 4.0 or newer NOTE Before updating, please make sure your network works correctly. Before updating, please make sure you have already created a Foxwell ID. To update your scanner:
- There are two ways to download the update PC application. a. Visit our site www.foxwelltech.com and go the Product page. Find your product model and click it to view the product profile. Select Download tab to download the PC application file. b. Log in at www.foxwelltech.com , go to the Registered Product page. Click Software Details. You will find the link right on the top of the softwares. Figure 1 - 21 Sample FoxScanner Download Screen
- Unzip the application file. Follow instructions on computer screen to install the application and driver. Figure 1 - 22 Sample FoxScanner installation Screen
- Double click the desktop icon to launch the application.
- Remove the SD card from the scanner, put it into the card reader and plug the reader into the computer. Or just plug it into the SD port if there is SD port in your computer.
- Log in with your Foxwell ID and password.
Figure 1 - 26 Sample Update Check Screen
- When Update button is clicked, it begins to download. And you can check the Current Status. If the Current Status shows Downloading, please do not close the update application. Figure 1 - 27 Sample Updating Screen 10.When all the items are updated, an “Update Done!” message displays and the Available Update items will be blank. Figure 1 - 28 Sample Update Completed Screen
- Please click Software Management to review all the updated software.
Figure 1 - 29 Sample Software Management Screen NOTE If “Update Failed” dialog comes up, it indicates that the software updates failed. Please check the network connection or SD card. If the problem still exists, please contact [email protected] or your local dealer for assistance.
- To uninstall a software or all software select them and click the Uninstall button. And the uninstalled items can be found in the Updates screen. Figure 1 - 30 Sample Software Uninstallation Screen
- Please click My Profile to view your personal information. To modify your personal information, just type in the message box and click Submit. To help us provide better sales, please make sure that the telephone, email and country are correctly entered. Figure 1 - 31 Sample Software Uninstallation Screen
- Should you have any questions regarding the product ,please click Support Tickets , fill in all required information and click Submit to send us your issue.
