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Typology: Schemes and Mind Maps
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Digital Economy
New Business methods in digital economy
Reverse Auctions In a reverse auction, the buyer puts up a request for a required good or service. Sellers then place bids for the amount they are willing to be paid for the good or service, and at the end of the auction the seller with the lowest amount wins. Reverse auctions gained popularity with the emergence of Internet-based online auction tools.
Group Purchasing
E-Marketplace
Business Models Types of Business Models
Pure Brick
Brick and Click
Pure Click
ICT in various business functions
Accounting & IT
Human Resource & IT
Production & IT
Marketing & Sales with IT
Supply Chain Management
Business Communication & IT
E-Commerce What is e-commerce? E-Commerce consists of buying and selling of products or services over electronic systems such as the Internet.
E-Business What is e-Business? E-Business, is an internet business that applies information and communication technologies in support of all the activities of the business.
Types of e-business transactions
B2B (Business to business) Commerce transactions between businesses, such as between trading partners. Eg: A super market purchasing stock from a regional distributor online.
B2C (Business to consumer) Businesses serving end consumers with products and/or services. Eg: Saman purchases a license for an Antivirus Software through the Internet
C2C (Consumer to consumer) Involves the electronically facilitated transactions between consumers through some third party. eBay, online auctions
C2B (Consumer to business) A consumer publishes his/her requirement for a product or service, to which businesses respond in the form of bids. Eg: Reverse Auctions
Advantages of e-Business Provision of support, operations and guidance after sales of goods. Selection of attractive items Competitive pricing Assurance of satisfaction Speedy Service Easily accessible pages Quick purchase and distribution Advertisements Awards and commissions Provision of personal attention to customer Chat Boxes, e-societies, social interrelations of newsgroups
Disadvantages of e-Business Absence of confidence in items ordered and the information. Absence in connections between marketing companies. Reliability of credit notes becoming a problem in cash settlements. Insecurity of regarding balance cash. Lack of security of goods sent.
E-Marketing Philosophy of marketing Market philosophy is a marketing idea that considers production, sales and customer satisfaction. The marketing philosophy is regarded as very simple yet of utmost importance. At its very core is the concept of striving to satisfy the customer's needs and wants, while at the same time achieving the organization’s goals?
Product Customization Shoppers want to customize products according to their requirement, which is commonly known as me-commerce. The concept is gaining popularity and is becoming a key business for small retailers. Online tools have been provided so that the customers may change the product according to their requirement.
Web Advertising Online advertising, also called Internet advertising, uses the Internet to deliver promotional marketing messages to consumers. It includes Email marketing Search engine marketing Social media marketing Display advertising (including web banner advertising) Mobile advertising.
Database Marketing What is Database Marketing? Database marketing is a form of direct marketing using databases of customers or potential customers to generate personalized communications in order to promote a product or service for marketing purposes. Database marketing emphasizes the use of statistical techniques to develop models of customer behavior from sources such as charity donation forms, application, product warranty cards, subscription forms, and credit application forms. These databases are known as data warehouses and AI techniques are used to perform “data mining” to decide marketing strategies.
Predicting customer behavior through AI Advances in artificial intelligence (AI) eventually could speed-up customer analytics to give companies faster insights into individual buying patterns and a bulk of other consumer habits. AI represents the cutting edge in data mining, a technology that uses special algorithms to generate patterns from large amounts of customer information (Data warehouses). Currently, the technology is used mostly to analyze data for genetics, pharmaceutical and other scientific research.
Competitive advantage through IT By incorporating IT into business processes, even smaller companies have a chance of increasing their market share against the larger companies who are well established. Increasing revenues Web presence E commerce Customer Relationship Management (CRM) Software Increase productivity & reduce operating costs Computer networks Automation software Enterprise Resource Planning (ERP) Software Securing the privacy of customers and employees Customer Loyalty / employee retention