Download GRP Total Rewards Management and more Exercises Human Resource Management in PDF only on Docsity!
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Question 1
How should learning opportunities to enhance a current job best be determined? A. By each employee's pay grade. B. By what is available on the annual development schedule. C. By what is appropriate for the business and the job. D. By what the manager thinks the employee should have. Answer : C
Question 2
When using a market pricing approach to build a base pay structure, what percentage of job content should typically be similar for a job match to be considered good for benchmarking purposes? A. 10% or more B. 30% or more C. 50% or more D. 70% or more. Answer : D
Question 3
What does a total rewards strategy identify? A. The organization's reason for existence B. The optimal mix of reward elements C. The organization's primary competitors D. The organization's ability to pay for performance. Answer : B
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Question 4
How should appraisers address performance deficiencies on performance appraisals? A. Avoid discussing them B. Focus the entire appraisal on the areas that need attention C. Balance every deficiency with a compliment, even if the compliments are for minor accomplishments D. Provide specific information about deficiencies that affect performance. Answer : D
Question 5
Which method of job evaluation uses a "whole -job" approach to determine the importance of each job to the company? A. Job component B. Ranking C. Benchmark D. Point factor. Answer : B
Question 6
Which of the following best describes midpoint-to-midpoint differentials? A. The ordering of jobs from highest to lowest B. The market wage for a particular job compared to a specific company's wage for the job C. The adjustments to midpoints based on geographic differentials D. The difference in wage rates paid at the midpoint of two adjacent grades. Answer : D
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Question 11
What is a primary objective of profit-sharing and performance-sharing variable pay plans? A. To achieve organizational cost savings through base pay reductions B. To increase employee identification with the organization's success C. To defer compensation expenses to future reporting periods D. To reward individual employees for some significant contribution. Answer : B
Question 12
Which is the most accurate description of the work-life element of total rewards? A. Cash provided by an employer to an employee for his or her efforts and results toward completion of goals B. Organizational practices, policies and programs to help employees achieve success within and outside of the workplace C. Alignment of organizational, team and individual efforts toward success D. Learning experiences designed to enhance employees' skills and competencies. Answer : B
Question 13
What are usual, customary and reasonable charges (UCR)? A. The charges that an insurance carrier determines are normal for a particular medical procedure within a specific geographical area B. The charges that are published annually in the Global Insurers' Medical Cost Comparison Guide C. The charges that are allowable for any given medical procedure with no pre-treatment authorization D. The charges that are typically paid up front by a plan participant for services rendered. Answer : A
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Question 14
What guides the design of all total rewards programs? A. The human resources strategy B. The business strategy C. The business vision D. The total rewards strategy. Answer : D
Question 15
How far do broad banded pay ranges stretch from minimum to maximum? A. 10% to 30% B. 30% to 50% C. 50% to 100% D. 100% to 300%. Answer : D
Question 16
How is the performance review related to pay? A. It isn't. The performance review should not be related to pay decisions. B. It is related to the extent that it affects variable pay awards. Base pay is based solely on tenure, prior experience and job skills. C. It helps managers meet salary budgets by allowing them to adjust review results to align with available salary increase funds. D. It provides managers a measure that can be used along with salary planning guidelines. Answer : D
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Answer : C
Question 20
The number of pay structures in an organization is most likely to be influenced by which of the following? A. The diversity of jobs B. The demographics of the workforce C. The organization's financial condition D. The organizations policies regarding centralized pay administration. Answer : A
Question 21
Which of the following leads to the specific performance objectives for an organization? A. Performance standards B. Human resources strategy C. Performance measures D. Business strategy. Answer : D
Question 22
Why is greater flexibility an advantage of a total rewards approach? A. Because programs can be added and/or withdrawn with little employee resistance. B. Because incentive plans can be designed by work group or unit as well as separately for each employee. C. Because the mix of rewards offered can be tailored according to the organization's specific challenges. Answer : C
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Question 23
Which of the following is the best example of an advancement opportunity? A. Attendance at technology training B. Association membership C. Career ladder and pathway D. Compliance training. Answer : C
Question 24
Which of the following best describes a factor that has influenced the growth and change in benefits? A. There is a decreasing number of females in the workforce. B. Employees are expressing a greater desire for choice in their benefits. C. Employees have longer career expectations. D. Decreasing costs are causing growth in the numbers of benefits employers offer.. Answer : B
Question 25
Which of the following formal recognition approaches is designed to specifically help bring new employees into the organization? A. Gift certificates B. Recruitment bonus C. Paid travel D. Paid time off. Answer : B
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Question 29
What is a primary purpose of pay grades or bands? A. To identify a compensation range in which to group multiple jobs with similar value B. To meet legal and regulatory requirements for classifying jobs according to market value C. To provide documentation that supports termination decisions D. To justify paying some employees less than market based on internal administrative limitations Answer : A
Question 30
Cash compensation is a reward intended to provide what type of motivation? A. Intrinsic B. Extrinsic Answer : B
Question 31
Which of the following is a type of variable pay? A. Salary B. Hourly rate C. Commissions D. Piece rate Answer : C
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Question 32
Which of the following is a type of variable pay? A. Pay for time not worked B. Bonuses C. Hourly pay D. Piece rate Answer : B
Question 33
Which of the following is the most frequently used form of job documentation? A. Job descriptions B. Level of work C. Nature of work D. Job specifications Answer : A
Question 33
Which of the following represents one of the reasons why the employers need to be aware of the organization’s talent development needs? A. They need to proactively take ownership of the career development of their employees. B. They should find out what training their employees need and schedule them for educational classes. C. They must develop a career path for each employee and receive Board approval. D. They must anticipate future workforce needs and provide learning opportunities to prepare employees for these roles. Answer : D
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Question 37
Work-life programs began in many organizations in response to the growing need of dual income parents for child care resource and referral services. These dependent care services have greatly expanded to include which of the following programs? A. Financial wellness. B. Sabbatical C. Concierge services. D. Elder care support. Answer : D
Question 38
Step-rate increase programs provide employees the opportunity to receive two regular pay increases at which points? A. At established dates and then every six months thereafter B. On January 1 and July 1 of each year C. Once when they move a step, and again when the step value changes D. At the anniversary date and at the annual merit increase date Answer : C
Question 39
What employee needs are most commonly addressed by work-life programs? A. Financial. B. Intrinsic. C. Retirement. D. Insurance. Answer : B
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Question 40
Regarding medical plans, what is the out-pocket maximum? A. The most that the member will be liable for in relation to co-insurance. B. The maximum the plan will pay if the member is covered by another insurance plan. C. The limit the member will be required to pay at each doctor visit. D. The lifetime limit for benefits to any one employee. Answer : A
Question 41
Carla's job at the XYZ Company evolved over the many years she worked there. As she gained additional knowledge and skills, her responsibilities expanded into many diverse areas. When the time came to update her job description, her supervisor asked Carla to document all of the duties she performed in her area as well as those she had taken on over the years due to her versatility. Based on the above, which of the following statements is most accurate?? A. The supervisor should not have asked Carla to contribute to the job description. Job descriptions should be developed only by human resources and management. B. The job description will be far more relevant than before because of the addition of duties that Carla has taken on over the years. C. Although it is useful to have input from the job incumbent, care should be taken to avoid basing the job description on the specific individual who is filling the job. Answer : C
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Question 45
At a company communications event, several employees were awarded certificates for their roles in improving customer service. Later, their manager noticed some of the certificates in the trash bin. Which essential element for success did the manager miss? A. Link rewards to the performance evaluation. B. Employ meaningful rewards. C. Reward group or team accomplishments. D. Make sure that measurement is accurate. Answer : B
Question 46
What is continuing to contribute most to the current rise in the cost of benefits programs? A. Rising salaries for support staff. B. Increasing cost of enterprise software systems. C. Increasing cost of communication. D. Rising costs for health care. Answer : D
Question 47
Which of the following is a nonquantitative method of job evaluation? A. Job content B. Ranking C. Rating D. Point factor. Answer : B
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Question 48
How is the performance review related to pay? A. It isn't. The performance review should not be related to pay decisions. B. It is related to the extent that it affects variable pay awards. Base pay is based solely on tenure, prior experience and job skills. C. It helps managers meet salary budgets by allowing them to adjust review results to align with available salary increase funds. D. It provides managers a measure that can be used along with salary planning guidelines to determine appropriate rewards or consequences. Answer : D
Question 49
Which of the following best describes one of the purposes of job analysis? A. To identify job families and career paths. B. To rate the performance of specific employees. C. To determine appropriate benefit options. Answer : A
Question 50
Why should the annual development and career opportunities discussion take place separately from the performance discussion? A. To change the focus from reviewing past performance to planning for future performance. B. To allow the manager to rank the employee after the performance discussion. C. To allow both the manager and employee to have a "cooling off" period. D. To allow human resources adequate time to post new job opportunities. Answer : A
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Question 54
Which of the following combines traditionally segregated time off and leave programs into one policy covering a single block of time? A. Personal leave. B. Sabbatical. C. Several allowances. D. Paid time off (PTO) bank. Answer : D
Question 55
Which type of base pay is typically based on an individual employee's rate of production? A. Hourly rate. B. Salary. C. Piece rate D. Production rate. Answer : C
Question 56
What is the best example of a coaching or mentoring opportunity? A. Sabbatical. B. On-line self-directed training. C. Participating in a major project D. Exposure to internal experts. Answer : D
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Question 57
What guides the design of all human resources programs? A. The corporate mission. B. The human resources strategy. C. Program design and administration D. The business strategy. Answer : B
Question 58
What best defines the organization's purpose or reason for existence? A. The corporate mission. B. The corporate vision. C. The compensation strategy. D. The business strategy. Answer : A
Question 59
Upon which criterion are step increases typically based? A. Market adjustment. B. Longevity. C. Individual performance. D. Skills. Answer : B
Question 60
What is one of the primary elements of total rewards?
