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GW Associate Certification -
InsuranceSuite 10.0 Analyst Questions
with Correct Answers
What is the core programming language for Guidewire? - ANSWERSGosu What does application logic control? - ANSWERSDetail behavior of the application Code is used in.... - ANSWERSRules, Classes, Extensions What can be configured? - ANSWERSValidation, Assignment, Function Rules - ANSWERSValidation, assignment, approval routing Classes - ANSWERSFunctions that return calculated values & set values in fields Extensions - ANSWERSAdded functionality to entities Validation - ANSWERSSpecific rules for what data is required Assignments - ANSWERSSpecific criteria for assigning objects to groups and users Function - ANSWERSCalculate the number of days since a loss date How is configuration done by developers? - ANSWERSThrough Guidewire Studio What 5 common UI areas do all InsuranceSuite products share? - ANSWERSScreen Area, Sidebar, Tab Bar, Info Bar, Workspace What does having a common UI architecture ensure? - ANSWERSFamiliar look and feel & reduced training time What area displays the business information? - ANSWERSScreen Area What area provides navigational menu links? - ANSWERSSidebar Area QuickJump Box - ANSWERSProvides a fast way to navigate within the GW application What determines the Tab Bar that a user sees? - ANSWERSUser's permission
What the purpose Info Bar? - ANSWERSShows summary information relevant to the user's currently selected item (combo of text and icons) What is the Workspace used for? - ANSWERSDisplay info while keeping the Screen Area visible to display additional info What is used to build the GW UI? - ANSWERSWidgets Widgets - ANSWERS- Display app info to the user/render info into displayable format
- Support data entry
- Organize data into logical groupings Different Functions/Types of Widgets - ANSWERSData entry, Actions, Organize info, Containers ListViews - ANSWERSWidget used to display a list of related data How to find location info? (Keyboard shortcut) - ANSWERSALT + SHIFT + I (Location Info window) Why would you what to find the Location info? - ANSWERSTo help the developers identify the file they will need to make changes to in order to satisfy Business requirements How to find widget info? (Keyboard Shortcut) - ANSWERSALT + SHIFT + W (Widget Inspector) What is a developer's role in configuration/project implementation team? - ANSWERSTo configure IS products to satisfy the customer's reqs by using the GW Studio tool Why is it important for non-developers to understand the basics of the UI architecture and components? - ANSWERSSo that they can request changes to the UI that are consistent with the base product architecture and communicate effectively with developers Components of a PCF (name 3) - ANSWERSCard, Listview, Button, Text Input, Contact Picker, Radio button, Checkbox End-to-End testing - ANSWERSComplete scripted testing of the day- to- day future- state business process. Performance Testing - ANSWERSConfirm system performance under normal and high load. Done to test if the system can handle the expected load.
Foreign keys - ANSWERSa single reference to another entity (single row) (i.e. catastrophe or assigned group) (codes/ account numbers) Data field - ANSWERSWhere a single value is stored; can be physically in the database or virtually created by Gosu code Foreign Key Field - ANSWERSStores a reference to a related object in the data model; unidirectional relationship ie. AssignedUser in Claim IS) Array - ANSWERSAssociates a set of related rows with the main entity; multidirectional relationship What are the 3 main sections of the data dictionary? - ANSWERSData Entities, Typelists and All Fields What are the 2 specialized versions of Data Entities? And who are they used by? - ANSWERS- Database and Migration view
- Used by the implementation team What does the Data Dictionary show? - ANSWERS- The meaning of a field
- What fields are available
- Where the field is used in GW UI Type filter - ANSWERSCreates a subset of values valid for the type of claim; filter within type key within type list What can an array key used for in ClaimCenter? - ANSWERSLinking several exposures with an incident (lost/damaged things), then linking several incidents with a claim What is the purpose of the Data Dictionary? - ANSWERSTo show the data elements that belong to entities and typelists What are some relationships between entities? - ANSWERSForeign Keys, Array Keys, and Type Keys Application logic - ANSWERSCode written in Gosu that determines behavior and functionality within GW IS When identifying new business logic requirements, what is important for non-developers to remember? - ANSWERSBusiness requirements/changes to the app logic should add value to the company implementation How do requirements add value? - ANSWERS- Ensure compliance with fed or state regulations/reg requirements
- Maintain competitive advantage
- Improve business processes What do non-developers define business reqs for? - ANSWERS- UI Functionality
- Rule conditions and actions
- App processing flow Where is Gosu used? - ANSWERS-Gosu Rules -Business Rules -User Interface -Classes -Entity Names What are the 2 types of rules? - ANSWERSGosu Rules and Business Rules Gosu Rules - ANSWERSCreated in GW studio by developers; capable of handling more complex logic and cover a wider variety of business processes/objects; works on a specific business object/entity Business Rules - ANSWERSCreated in Business Rules admin screens by non- developers; meant for simpler logic What are 3 categories that Gosu rules can be organized in? - ANSWERS- Approval
- Assignment
- Validation Approval Rules - ANSWERSTriggered by creation or update of a financial transaction Assignment Rules - ANSWERSTriggered by creation of business objects that can be assigned (ie. claims, activities, exposures) Validation Rules - ANSWERSTriggered by creation or update of activity, claim, contact, exposure; different from assignment rules because it can be triggered by an update and even wider variety of business objects What does a Gosu rule consist of? - ANSWERSA condition that is either true or false, and an action that is executed Gosu Rules: Non-developer responsibilities - ANSWERS- Determine business reqs for condition and action logic
- Communicate requirements to developers Gosu Rules: Developer responsibilities - ANSWERS- Determine correct category for rule
- Code and test the rule logic
How do you determine app logic changes? - ANSWERS-review the fields on each screen and identify any fields to be added or removed (Screen content) -look at how a user would navigate through the screen(s) and see if you need to change anything (Screen navigation) -consider what validations are needed when entering data and if a user should be warned when data is missing (Field Validation) -review options for assigning work to users and document the reqs (Assignment options) -when claims and exposures are created, are there activities that should be created (Initial workplan) -should exposures be created when loss details are captured (Exposure creation) -does sufficient history exist to create reserves for new exposures (Initial reserves) Provide an example of why a non-developer should have a basic understanding of app logic? - ANSWERS- Most projects require some changes to the app logic
- Non-developers define reqs for Ui changes
- Non-developers help define reqs for Gosu rules
- Non-developers define reqs for business rules Name 2 places where app logic exists - ANSWERS- Gosu rules
- Business rules
- UI
- Classes
- Entity names What are the 2 types of rules and who is responsible for developing each? - ANSWERS- Business Rules; non-developers
- Gosu Rules; developers Integration - ANSWERSThe exchange of data or requests to perform work between two systems What does integration allow insurers to do? - ANSWERSIntegration allows insurers to continue using services used with their legacy systems with IS products while adding new capabilities What is the value of Integration? - ANSWERS-Benefit from external applications maintained by industry specialists -Outsource common tasks -Eliminate time and expense of building in-house What are common GW Integration points? - ANSWERS-Authentication systems -Doc management systems -Address book application systems
Why understand Integration? - ANSWERS-To assist with documenting reqs and communicating them to developers (Data mapping between systems) -Integ. logic determines how IS apps communicate with external systems (written in Gosu) -Timing -Understanding what triggers the integration and triggers in general IS Integration Mechanisms - ANSWERS-Predefined plugins -Web Services -Messaging -Startable plugins -Batch processes Predefined plugins - ANSWERSGosu classes that a GW app invokes to perform an action or calculate a result at a specific time in its business logic Web Services - ANSWERSDefine request-and-response APIs that let you call an API on a remote computer or get info from an remote computer; XML-based information exchange system; GW can both publish and consume internet web services Messaging - ANSWERSGW app is programmed to send a message to an external system when an important event occurs. (ie. A change triggers and event that executes Gosu code) External system only receives messages for successful events and sends an acknowledgement that the message was received in response Startable plugins - ANSWERSCustom code that begins executing during server startup; not evoked by another code but can be stopped and started as required; listens for requests from an external system Batch processes - ANSWERSRun in the background and perform tasks independent of an admin; execute on a batch server; reports results to a log or the user interface; Runs according to a schedule/periodic basis and is not triggered by a specific event What are 2 examples of predefined plugins? - ANSWERSAuthentication plugins and Geocoding plugins What is a messaging mechanism that can be used in Startable plugins? - ANSWERSJava Message Service (JMS) What is the purpose of integration? - ANSWERSTo allow two systems to exchange dat or perform work Names some common examples of IS Integration. - ANSWERSUser authentication
-Sandbox installed -Trained resources What are points and T-shirt sizes? - ANSWERSIteration (3-4 week sprint) = The suitcase Velocity = How many T-shirts can fit in the suitcase Points = Relative size of T-shirts-Fibonacci 1 pt - XS 2 pts - S 3 pts - M 5 pts - L 8 pts - XL 13 pts - XXL Development - Sprint 0 - ANSWERSGoal: Prepare for and plan for development execution 2 to 4 week initial transition sprint to Development Plan development and prepare development team What are the key Sprint 0 deliverables? - ANSWERS-Set up Development environments -Plan specific details for early iterations -Elaborate requirements for Sprint 1 -Confirm Project Methodology -Trained Development Resources -Definition of Done Development - ANSWERS-Goal: Enable User Stories with Technology -Series of month-long iterations to build out user stories What are the key Development deliverables? - ANSWERS-Planned Sprint -Sprint Backlog -Burn Down Reports -Accepted User Stories -Updated Velocity Reports -Reprioritized Backlog Stabilization - ANSWERSGoal: Confirm the Production Quality of the Stories for Deployment End-to-End Testing - ANSWERS-Complete scripted day-to-day future state business process testing
-Fully functional integrated system with complex scenarios Performance Testing - ANSWERS- Confirm system performance under normal and peak load
- Identify performance bottleneck User Acceptance Testing (UAT) - ANSWERSTesting of the system by End Users with real world scenarios Guidewire Support Transition - ANSWERS- Intro to Support Partner -Scheduling of regular support calls Deployment - ANSWERS-Goal: To enable End Users to start using the system in production -Series of Deployments, typically starting with a Pilot Deployment -Data Migration from Legacy system(s) to New System -Training of New End Users (internal and external) -Communication with Customers Support & Success - ANSWERS-Goal: Realize the value of the production GW system -Triage Issues, plan regular maintenance updates -Monitor business and system processes for health -Respond to enhancement requests -Assess value realized from new system against business case What are some success factors for Cross-Functional teams? - ANSWERS-Frequent Communication -Co-located teams -Empowered decision making -Active business involvement -Leverage Value and Product Alignment What are the 4 principles of SurePath? - ANSWERS-Optimize Scope (eliminate unnecessary activities) -Leverage Content (streamline implementation plan) -Drive Value (Apply value alignment to prioritize discretionary spend) -Guided Implementation (provide guide rails for implementation solutions) During the Deployment phase, what happens during the Pilot step? - ANSWERS- Allow a subset of users to use the system
- Gather feedback
- Triage feedback
- Implement changes as needed
How acceptance criteria are used? - ANSWERSAcceptance criteria drive quality -BAs capture them during requirements gathering -Developers use them to configure and code requirements -Testers use them to define test cases and derive pass/fail status -Product Owners use them to confirm if a user story can be accepted What are the 3 components of a user story? - ANSWERSA role, an action, and a reason What does it mean to elaborate a story? - ANSWERSConvos occur between the users and the team to ensure all requirements are understood Layers of Planning - ANSWERSProgram > Project > Release > Iteration > Daily Scrum What does Ms. Cow stand for? - ANSWERSM- Must have S- Should Have Co- Could Have W- Will Not Have (for now) How are Themes broken down? - ANSWERSThemes > Features/Subthemes > User stories > Tasks When is a high-level sprint plan developed? - ANSWERSAt the end of inception How are User Stories grouped? - ANSWERSBy Theme and Feature Accelerators - ANSWERSpre-built code or reference implementations to help reduce developer work What is the best practice for project planning? - ANSWERSPlan for what you know and then re-evaluate your plan as needed What does Guidewire provide as a starting point for your project? - ANSWERSGW provides approx. 5000 reusable assets/tools to facilitate progress during the implementation project What are the goals for inception? - ANSWERSConfirm Scope, Validate Sizing, Baseline the Project What are some objectives for inception? - ANSWERS-Formally kick off the project -Train the team on base product and methodology -Introduce the team to agile concepts -Determine an approach to address any product gaps -Document the high-level design (HLD) for integrations -Explain estimation changes as a result of the workshops
What are the 3 activity groupings? and how long should they last? - ANSWERS- Overview and Kickoff (1-2 weeks) -User Story Elaboration (2-10 weeks) -Sizing and Planning (1-5 weeks) Elaboration sessions - ANSWERSThe objective of elaboration sessions during Inception is to identify gaps and refine estimates; not intended to flesh out detailed requirements What does GW mean by Inception? - ANSWERSAn phase to confirm the scope of the project , produce an initial sizing, and create the project baseline Who typically attends Inception? - ANSWERSProduct owners, SME, BAs, developers, and testers Why does GW timebox Inception? - ANSWERSTo avoid collecting excessive details What are the steps to plan a delivery sprint? - ANSWERS1. Determine team capacity
- Define Sprint Backlog
- Validate estimate for each user story
- Define tasks for each user story in the sprint -Assign a resource to each task -Estimate each task
- Add new user stories and tasks as needed
- Repeat steps 1-5 until sprint capacity is full What are some planning best practices? - ANSWERS-Standardize sizing guidelines and task list -Move stories to sprints according to the conceptual sprint plan -only estimate tasks and hours for stories in current sprint -decide how you will baseline the project -Define how you will handle group tasks and guiding principles How/When do we estimate stories? - ANSWERSBy Points system at the start if the project and also during each sprint How/When do we estimate tasks? - ANSWERSBy Hours and only in the current sprint as part of sprint planning What is the reason we use points while estimating? - ANSWERSPeople are better at estimating relative sizes than detailed hours. There is little value estimating at that detailed level until the work starts.
Executive Rollup/Portfolio Item View - ANSWERS-Visually track the progress and status of multiple portfolio items at once -Provides % complete for each portfolio item -Red/Yellow/Green status wit respect to planned end dates Color meanings in Exec Rollup - ANSWERS-Do not display Yellow (at risk) until 20% of the portfolio item duration has elapsed -Do not display Red (late) until 40% of the portfolio item duration has elapsed -White, no shading; work has been accepted -Light grey, some work has been accepted , but the current date is prior to the Planned Start Date -Dark Grey, Complete: all work has been accepted Program View/Release Tracking - ANSWERS-Used to track status of teams and features in a common release -Provide a program view to the Project Manager -Shows development work on features has started and the iterations and teams it ties across -Scrum masters typically also use this type of a view to ensure there is alignment across the streams -Requires the PM to load the features into future iterations for planning purposes
