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An overview of fitts' law and the goms (goals, operators, methods, selection rules) model, two fundamental concepts in human-computer interaction (hci) for understanding user behavior. Fitts' law describes the relationship between the size of a target and the time it takes to move to it, while the goms model breaks down user tasks into goals, operators, methods, and selection rules. Examples and applications of these models, as well as their limitations.
Typology: Study notes
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w
log
(2D/W) 2
Goals
Edit manuscript, locate line
Operators
Elementary perceptual, motor or cognitive acts
Methods
Procedure for accomplishing goals
Selection rules
Used if several methods are available for a given goal
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-^
GOMS example II
(From HCI Models, Theories and Frameworks, J. Carroll)
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Using a text editor edit the following text as shown
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Analysis?
The fox jumps over the lazy quick brown dog.
If
t^
tM
t )^
If
tM
t^
t )^
t - t
Will describe expert user behavior
0: Insert M
In front of all Ks
-^
In front of all P’s selecting a command
1: Remove M between
fully anticipated
operators
2: if a string of MKs belong to
cognitive unit
delete all M but first
3: if K is a
redundant terminator
then delete M in front of it
4a: if K terminate a constant string (command name) delete the M in front of it
cd
4b: if K terminate a variable string (parameter) keep the M in front of it
cd class
(“Humane Interface”, Raskin)
HMPKPK (4.35s)
Average: 13.1s
HMPKSKMPKSKMPKSKMPKPK (21.9s)
(“Humane Interface”, Raskin)
Average: 3.7s
“To convert temperatures, type the numerictemperature, followed by C if it is in degrees Celsiusor F it is in degrees Fahrenheit. The convertedtemperature will be displayed”
Telephone operator (CPM-GOMS)
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CAD system (NGOMSL)
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Text editing with the mouse (KLM)
Skilled users
-^
Do not deal with error
-^
Do not deal with skill acquisition
-^
Do not deal with high level issues
Functionality
-^
Workload
-^
Fatigue