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Human Resource Management Practices, Exams of Human Resource Management

Brunel University LondonHuman Resource Management

Various aspects of human resource management, including recruitment, training, employee evaluation, and compensation. It discusses topics such as obtaining and retaining competent employees, the role of managers in hrm, the legal environment surrounding hrm practices, and the evaluation and training of employees. Insights into key hrm processes and challenges faced by organizations in managing their human resources effectively. It could be useful for students studying human resource management, organizational behavior, or related fields to gain a comprehensive understanding of the core principles and practices in this domain.

Typology: Exams

2023/2024

Available from 08/13/2024

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Chapter 7 Test Bank practice
questions together with the
answers of human resources
management
1. The first three activities of the human resource management (HRM) process are
about ________.
A) recruiting
B) planning
C) training
D) downsizing - Correct Answer B. Planning
2. Human resource management is concerned with ________ competent
employees.
A) obtaining
B) obtaining, training, motivating, and retaining
C) obtaining, training, and motivating
D) training and keeping - Correct Answer B) obtaining, training,
motivating, and retaining
3. For the most part, ________ are involved in HR decisions within their own
department or unit.
A) very few managers
B) some managers
C) most managers
D) all managers - Correct Answer D) all managers
4. Employment planning involves ________.
A) addition of staff only
B) addition of staff and reduction of staff only
C) addition of staff, reduction of staff, and selection only
D) addition of staff, reduction of staff, motivation of staff, and selection -
Correct Answer C) addition of staff, reduction of staff, and selection
only
5. This is the goal of employment planning.
A) selecting competent employees
B) obtaining competent employees with up-to-date skills
C) obtaining competent and high-performing employees
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Chapter 7 Test Bank practice

questions together with the

answers of human resources

management

  1. The first three activities of the human resource management (HRM) process are about ________. A) recruiting B) planning C) training D) downsizing - Correct Answer B. Planning
  2. Human resource management is concerned with ________ competent employees. A) obtaining B) obtaining, training, motivating, and retaining C) obtaining, training, and motivating D) training and keeping - Correct Answer B) obtaining, training, motivating, and retaining
  3. For the most part, ________ are involved in HR decisions within their own department or unit. A) very few managers B) some managers C) most managers D) all managers - Correct Answer D) all managers
  4. Employment planning involves ________. A) addition of staff only B) addition of staff and reduction of staff only C) addition of staff, reduction of staff, and selection only D) addition of staff, reduction of staff, motivation of staff, and selection - Correct Answer C) addition of staff, reduction of staff, and selection only
  5. This is the goal of employment planning. A) selecting competent employees B) obtaining competent employees with up-to-date skills C) obtaining competent and high-performing employees

D) selecting high-performing employees only - Correct Answer A) selecting competent employees

  1. The last steps of the HRM process deal with ________. A) performance and compensation B) training and compensation C) compensation only D) skills - Correct Answer A) performance and competition
  2. The most important environmental factor in the HRM process is ________. A) the business environment B) the natural environment C) the legal environment D) the scientific community - Correct Answer C) the legal environment
  3. The ________ prohibits discrimination based on race, color, religion, national origin, or sex. A) Privacy Act B) Title VII of the Civil Rights Act C) Equal Pay Act D) Sarbanes-Oxley Act - Correct Answer B) Title VII of the Civil Rights Act
  4. A wheelchair-bound applicant may be denied a job ________. A) under no circumstances B) if the job is strenuous or physically tiring in some way C) if the job requires complete physical mobility D) in some states - Correct Answer C) if the job requires complete physical mobility
  5. Affirmative action programs seek to make sure that employers ________ minority groups. A) pay equal wages to B) enhance employment opportunities for C) provide unemployment benefits for D) establish training programs for - Correct Answer B) enhance employment opportunities for
  6. Which U.S. law gives you the legal right to see your professor's letter of recommendation? A) Civil Rights Act of 1991 B) Privacy Act of 1974 C) Polygraph Protection Act of 1988 D) Sarbanes-Oxley Act of 2002 - Correct Answer B) Privacy Act of 1974
  1. The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a ________. A) job description B) job specification C) job definition D) job analysis - Correct Answer D) job analysis
  2. As one of his first tasks in a new job, Steve's boss asks him to develop a database that lists the educational level, special capabilities, and specialized skills of all the employees in his firm. This is known as a ________. A) job description B) human resource inventory C) lengthy process D) job analysis - Correct Answer B) human resource inventory
  3. A job description is ________. A) not a written document B) a written document used to describe a job to job candidates C) something that employers keep secret from job candidates D) the official title for the job - Correct Answer B) a written document used to describe a job to job candidates
  4. A job specification is ________ A) a list of job qualifications only B) a detailed description of the job C) the description of a job that is used by an employment agency D) usually several pages in length - Correct Answer A) a list of job qualifications only
  5. HR managers can accurately estimate human resource needs for an organization by evaluating which of the following? A) employment and unemployment statistics B) the general state of the economy C) demand for the organization's product D) how competitors are performing - Correct Answer C) demand for the organization's product
  6. A written statement of what a job holder does in his or her job, how it is done, and why it is done is known as a ________. A) job specification B) job qualifications C) job definition D) job description - Correct Answer D) job description
  1. To find out more about a job with a title of "assistant media buyer," you would find this to be most helpful. A) job title B) job specification C) job listing D) job description - Correct Answer D) job description
  2. Recruitment is the process of ________. A) hiring from outside the organization B) locating, identifying, and attracting potential employees C) assessing the national, international, and local labor market D) hiring from inside the organization - Correct Answer B) locating, identifying, and attracting potential employees
  3. This is a key disadvantage to recruiting through employee referrals. A) limited to entry-level positions B) high cost C) no diversity increase D) lower-skilled candidates - Correct Answer C) no diversity increase
  4. While ________ can reach the greatest number of applicants for a job, many of those candidates may be unqualified for the job itself. A) an internal search B) advertising C) a temporary help service D) school placement - Correct Answer B. Advertising
  5. Which of the following is an advantage of using private employment agencies for recruiting? A) low cost B) candidates who are familiar with the organization C) improves employee morale D) careful screening of applicants - Correct Answer D) careful screening of applicants
  6. If employment planning shows a large surplus of employees, management may want to ________. A) recruit B) downsize C) expand D) continue with current employment levels - Correct Answer B) downsize
  7. The difference between firing and layoffs is that ________. A) layoffs are not permanent B) layoffs are permanent

B) Qualification C) Reliability D) Validity - Correct Answer c. reliability

  1. Which of the following is an example of selection device reliability? A) An applicant was given very different interview scores by five independent interviewers. B) An applicant was given the same interview score by five independent interviewers. C) An applicant took a test a second time and her score improved markedly. D) An applicant took a test once and scored higher than any other applicant. - Correct Answer B) an applicant was given the same interview score by five independent interviewers.
  2. A (n) ________ selection device shows a clear link between test performance and job performance. A) reliable B) invalid C) unreliable D) valid - Correct Answer d. valid
  3. To use a physical test as a selection device, a company must demonstrate that ________. A) physical ability is related to job performance B) the test is fair C) the test is reliable D) the test does not discriminate against people with physical disabilities - Correct Answer A) physical ability is related to job performance
  4. Asking a candidate for an automotive mechanic's position to deconstruct and reconstruct part of an engine motor would be an example of what kind of selection device? A) spatial ability test B) performance-simulation test C) mechanical ability test D) perceptual accuracy test - Correct Answer B) performance-simulation test
  5. In an assessment center, an applicant for an engineering job might ________. A) be interviewed by her prospective boss B) take technical written tests C) be interviewed by fellow employees D) be given an engineering problem to solve - Correct Answer D) be given an engineering problem to solve
  1. The most important reason for why managers are increasingly using performance-simulation tests is that they have been found to be ________. A) valid predictors of job performance B) nondiscriminatory C) a good way to test an applicant's character D) easy to administer - Correct Answer A) valid predictors of job performance
  2. Few people are ever selected for a job without this. A) taking a written test B) undergoing an interview C) taking a performance-simulation test D) taking a physical test - Correct Answer B) undergoing an interview
  3. Interviews are valid predictors of success in the workplace if ________. A) questions are short B) questions are unstructured C) questions are structured D) the interview lasts only a few minutes - Correct Answer C) questions are structured
  4. Which of the following is NOT a source of bias in a typical interview? A) prior knowledge of the applicant B) how articulate the interviewer is C) the order in which applicants are interviewed D) an applicant who shares the attitudes of the interviewer - Correct Answer B) how articulate the interviewer is
  5. During an interview, an applicant for a managerial job is confronted with role players who make the claim that they have been "harassed on the job." The applicant is then asked to deal with the complaints. What kind of selection device is being used? A) performance-simulation test B) structured interview C) behavioral interview D) high-stress interview - Correct Answer C) behavioral interview
  6. How effective are behavioral interviews? A) no more effective than other interviews B) less effective than other interviews C) eight times as effective as ordinary interviews D) twice as effective as ordinary interviews - Correct Answer C) eight times as effective as ordinary interviews
  7. A realistic job preview (RJP) includes ________ a job. A) only factual information about

D) discuss payments and benefits - Correct Answer D) discuss payments and benefits

  1. Organizational orientation informs a new employee about ________. A) his or her responsibilities for the job B) the history and philosophy of the organization C) what expectations he or she has about the job are unrealistic D) how their manager will evaluate the employee on the job - Correct Answer B) the history and philosophy of the organization
  2. Which of the following is NOT a sign to look for in a successful orientation process? A) The new employee feels comfortable. B) The new employee clearly exceeds all productivity goals for his or her work unit. C) The new employee has an easier transition into the workplace. D) The new employee understands his or her duties and responsibilities. - Correct Answer B) The new employee clearly exceeds all productivity goals for his or her work unit.
  3. Most training in U.S. organizations is ________. A) on-the-job training B) off-the-job training C) classroom training D) simulation exercise training - Correct Answer A) on-the-job training
  4. Which form of on-the-job training might have a trainee working with a single mentor from the organization? A) vestibule training B) simulation exercises C) understudy assignments D) job rotation - Correct Answer C) understudy assignments
  5. Which of the following is NOT a positive feature of job rotation as a training method? A) simulation of actual work tasks B) exposure to many different work tasks C) introduction to coworkers D) does not take up too much of any one experienced worker's time - Correct Answer A) simulation of actual work tasks
  6. Which of the following is the best way to evaluate a training program? A) how much trainees say they learned B) how costly the method is C) how much information trainees retain

D) actual job performance of trainees - Correct Answer D) actual job performance of trainees

  1. Important goals of job orientation are to reduce anxiety and to familiarize the recruit with the job and the organization. - Correct Answer True
  2. Most job training does not take place on the job. - Correct Answer False
  3. Neil Huffman Auto group claims that every dollar it spends on training ultimately results in $230 in productivity gains. - Correct Answer True
  4. Job training in the United States has been significantly impacted by advances in information technology. - Correct Answer True
  5. The best way to measure the effectiveness of job training is to simply ask trainees how they felt about the trainer and their impressions of what they learned. - Correct Answer False
  6. A disadvantage of a written essay for employee appraisal is that it tends to be biased by ________. A) the prejudice of the evaluator B) friendship between the employee and the evaluator C) the writing skill of the evaluator D) the writing skill of the employee - Correct Answer C) the writing skill of the evaluator
  7. All of the following are true of an adjective rating scale for employee evaluation EXCEPT ________. A) provides the most thorough view of the employee B) provides objective quantitative data that can be analyzed in a variety of ways C) is not time-consuming D) it lists performance factors - Correct Answer A) provides the most thorough view of the employee
  8. A critical incident employee appraisal method collects ________. A) anecdotes that reveal the character and performance of an employee B) statements from coworkers in support of an employee C) statements from superiors that may or may not support an employee D) data from an employee's computer to evaluate his or her performance - Correct Answer A) anecdotes that reveal the character and performance of an employee
  9. A performance appraisal method that combines two other well-known methods into one process is called ________. A) written essay

B) fire the employee C) reassign the employee to a better-matched job D) provide training - Correct Answer C) reassign the employee to a better-matched job

  1. Which of the following is NOT an outcome of an effective compensation system? A) keeping employees motivated B) attracting talented employees C) greater unionization of the workforce D) retaining talented employees - Correct Answer C) greater unionization of the workforce
  2. This is the most important factor in determining how much pay an employee receives. A) education level B) experience C) the type of job the employee has D) the amount of time and effort the employee puts into the job - Correct Answer C) the type of job the employee has
  3. Which of the following is NOT a factor that should influence compensation and benefits? A) gender B) seniority C) geographical location D) employee performance levels - Correct Answer A) gender
  4. Nine out of ten organizations in the United States pay their workers on a scale that is based primarily on ________. A) skills B) seniority C) status D) performance - Correct Answer d. Performance
  5. Health insurance is an example of which of the following? A) compensation B) employee benefit C) salary D) wages - Correct Answer B) employee benefit
  6. The only goal of a performance management system is to assess manufacturing levels and technological efficiency. - Correct Answer False
  7. A strength of a written essay as an employee appraisal device is that it allows the writing skill of the evaluator to be a determining factor in the appraisal of performance. - Correct Answer False
  1. The BARS appraisal method is the easiest to develop. - Correct Answer False
  2. The 360-degree appraisal includes evaluations from multiple people who interact with the employee. - Correct Answer True
  3. Using individual ranking as an employee appraisal device, two employees might be named "best" in the group. - Correct Answer False
  4. A key goal of compensation system is to keep employees motivated. - Correct Answer True
  5. The primary determinant of an individual's pay is the type of job he or she performs. - Correct Answer True
  6. Most U.S. jobs use a variable pay system to compensate employees. - Correct Answer True
  7. Organizations are not legally required to provide benefits of any type for employees. - Correct Answer False
  8. Downsizing seems to harm ________. A) victims who are dismissed only B) both victims who are dismissed and survivors who stayed on C) survivors who stayed on only D) managers who carried out the dismissals and their families only - Correct Answer B) both victims who are dismissed and survivors who stayed on
  9. To improve workplace diversity, a manager might ________. A) advertise in ethnic newspapers and Internet sites B) tighten his recruiting net C) solicit referrals from existing employees D) post a notice that states he is an equal opportunity employer - Correct Answer A) advertise in ethnic newspapers and Internet sites
  10. According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities. A) any speech B) any unwanted or unsolicited speech or physical conduct C) any speech of a sexual nature D) any speech or physical conduct of a sexual nature - Correct Answer D) any speech or physical conduct of a sexual nature

C) hiring a male employee who had been previously convicted of a sex crime D) consensual dating between an employee and supervisor - Correct Answer B) artwork that, while some considered classic, made some employees feel uncomfortable

  1. The major disadvantage of company pensions is there ________. A) link to employee retention B) cost C) attractiveness to young employees D) tax liability for employees - Correct Answer B) cost
  2. Which benefit cost do companies see as their biggest worry? A) health care B) retirement plans C) unemployment insurance D) Social Security - Correct Answer A) health care
  3. Which health care or safety issue concerns companies the most? A) smoking B) disease C) traffic accidents D) obesity - Correct Answer d. obesity
  4. Downsizing can be as stressful for the survivors as it is for the victims. - Correct Answer True
  5. Job referrals generally are NOT a good method for improving workplace diversity. - Correct Answer True
  6. Although most sexual harassment complaints are filed by women, a significant number of complaints are filed by men - Correct Answer True
  7. Sexual harassment is defined as any unwanted activity of a sexual nature that affects an individual's employment. - Correct Answer True
  8. One major way that an organization can protect itself against sexual harassment cases is to make sure that all employees are well educated on the topic. - Correct Answer True
  9. Companies find that it is impossible to stop giving employee pensions. In fact, the number of employees on pension plans has risen over the last twenty years. - Correct Answer False