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Information Technology Management - C Packet tampering - correct answer - attack that alters data as it travels on internet Token II - correct answer - small electronic device that changes user passwords automatically Single-factor - correct answer - security approach requiring a user name and password Biometric - correct answer - type of authentication based on recognition of physical characteristics such as voice, face, or handwriting Disaster recovery - correct answer - detailed plan for recovering information or a system in the event of a catastrophic event Hot site II - correct answer - fully immediately functioning separate facility part of a disaster recovery plan
Online transaction processing system - correct answer - tool used to capture event info needed for processing newly updated info Company operations - correct answer - managerial level employees continually evaluate this to hone firm's abilities to identify, adapt to, and leverage change Customer order cycle - correct answer - agreed upon time between the purchase and delivery of a product 3D printer - correct answer - used by a company to build a product prototype for the purpose of testing user acceptance before beginning large scale production Project stakeholder - correct answer - term used to describe individuals and organizations whose interests are affected as a result of project execution or project completion
Rational unified process (RUP pup gates) - correct answer - software development methodology using gates Testing (interoperability phase SDLC) - correct answer - phase of systems development lifecycle (SDLC) occurring when an organization brings project pieces together and checks interoperability Development (transforming phase SLDC) - correct answer - phase of SLDC involves programmers transforming a product into a new system Inception (RUP scope reviewed) - correct answer - gate of rational unified process (RUP) where project scope is reviewed Waterfall maintenance - correct answer - phase of waterfall methodology whereby org is operating in-house developed system
Storyboarding - correct answer - used by business analyst to depict activities of different users Simulation (operations) - correct answer - prototyping method demonstrating how a solution operates Role playing (predict user acceptance) - correct answer - prototyping method used to predict user acceptance prior to system development Random access memory (RAM) - correct answer - computers primary working memory in which program instructions and data are stored so that they can be accessed directly by the CPU via the processor's high speed external data bus Single-factor II - correct answer - security approach requiring a username and password Systems development life cycle (SDLC) II 7 steps PADDTIM - correct answer - overall process for developing information
Testing (SLDC) - correct answer - write the test conditions, perform system testing Implementation (SLDC) - correct answer - write detailed documentation, provide user trainings Maintenance (SLDC) - correct answer - build a help desk, provide environment to support system changes Intellectual property II - correct answer - intangible creative works embodied in physical form including copyrights, trademarks & patents Copyright II - correct answer - legal protection afforded an expression of an idea (song, book, video game). Nonrepudiation II - correct answer - contractual stipulation to ensure that e-business participants do not deny (repudiate) their online actions; part of acceptable use policy
Patent II - correct answer - exclusive right to make, use and sell an invention Porter's Five Forces - correct answer - Porter's Three Generic Strategies - correct answer - SWOT Analysis - correct answer - Balanced Scorecard - correct answer - Views the organization from four perspectives:
- Learning and growth
- Internal business process
- Customer
- Financial
Structured data - correct answer - data that has defined length, type and format and includes numbers, dates, or strings such as Customer Address Ambient digital experience - correct answer - a blend of the physical, virtual, and electronic environments creating a real-time ambient environment that changes as the user moves form one place to another Internet of Everything (ioe) - correct answer - a concept that extends the Internet of Things (iot) emphasis on machine-to- machine communications to describe a more complex system that also encompasses people and processes Autonomous agent - correct answer - software that carries out some set of operations on behalf of a user or another program with some degree of independence or autonomy, and employ some knowledge or representation of the user's goals or desires Autonomic computing - correct answer - a self-managing computing model named after, and patterned on, the human body's autonomic nervous system
Transformation process - correct answer - the technical core, especially in manufacturing organizations; the actual conversion of inputs to outputs Value-added - correct answer - the term used to describe the difference between the cost of inputs and the value of price of outputs Strategic business units (sbus) - correct answer - stand alone businesses that comprise a larger business Materials requirement planning (MRP) system - correct answer - sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company Tactical planning - correct answer - focuses on producing goods and services as efficiently as possible within the strategic plan
ISO 900 - correct answer - international organization for standardization (1947) requiring a company to determine customer needs, including regulatory and legal requirements including communication arrangements. Other standards involve process control, product testing, storage and delivery. ISO 14000 - correct answer - collection of best practices for managing an organizations impact on the environment CMMI - correct answer - capability maturity integration is a framework for best practices. Does not describe the processes themselves; it describes the characteristics of good processes, thus providing efficient guidelines. Inputs - correct answer - land, labor, capital, information Transformation - correct answer - conversion process Outputs - correct answer - goods & services
Storage virtualization - correct answer - combines multiple network storage devices so that they appear to be a single storage device Network virtualization - correct answer - combines networks by splitting the available bandwidth into independent channels that an be assigned in real time to a specific device Server virtualization - correct answer - combines the physical resources, such as servers, processors, and operating systems, from the applications System virtualization - correct answer - the ability to present the resources of a single computer as if it is a collation of separate computers (virtual machines) Multi-tenancy - correct answer - a single instance of a system serves multiple customers
Infrastructure as a Service (iaas) - correct answer - delivers hardware networking capabilities, including use of servers, networking, and storage, over the cloud using a pay-per-use revenue model Disaster Recovery as a Device (draas) - correct answer - Offers backup services that use cloud resources to protect applications and data form disruption caused by disaster Data as a Service (daas) - correct answer - facilitates the accessibility of business-critical data in a timely, secure, and affordable manner Moore's Law - correct answer - refers to the computer chip performance per dollar doubling every 18 months Upcycle - correct answer - reuses or refurbishes waste and creates new product Governance - correct answer - method or system of government for management or control
Information systems audit and control association (USACA) - correct answer - a set of guidelines and supporting tools for IT governance that is accepted worldwide and generally used by auditors and companies as a way to integrate technology to implement controls and meet specific business objectives Internet technology infrastructure library (ITIL) - correct answer - a framework provided by the government of the UK that offers eight sets of management procedures Committee of sponsoring organizations (COSO) - correct answer
- key for evaluating internal controls such as human resources, logistics, IT, risk, legal, marketing and sales, operations, financial functions, procurement, and reporting Capability maturity model integration (CMMI) method - correct answer - a process improvement approach that contains 22 process areas
Smart grid - correct answer - delivers electricity using two-way digital technology Virtualization - correct answer - the creation of a virtual (rather than actual) version of computing resources, such as an operating system, a server, a storage device, or other network resources Data center - correct answer - a facility used to house management information systems and associated components, such as telecommunications and storage systems Public cloud - correct answer - promotes massive, global, industrywide applications offered to the general public Private cloud - correct answer - serves only one customer or organization and can be located on the customer's premises or off premises Community cloud - correct answer - serves a specific community with common business models, security requirements, and compliance considerations
Big data as a service (bdaas) - correct answer - offers cloud- based big data service to help organizations analyze massive amounts of data to solve business dilemmas Child online protection act (COPA) - correct answer - a law that protects minors from accessing inappropriate material on the internet Threat - correct answer - an act or object that poses a danger to assets Competitive click-fraud - correct answer - a computer crime where a competitor or disgruntled employee increases a company's search advertising costs by repeatedly clicking on the advertiser's link Fair information practices - correct answer - a general term for a set of standards governing the collection and use of personal data and addressing issues of privacy and accuracy
