Professionalism in Pharmacy Practice, Slides of Pharmacy

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PHARMACY PRACICE II

INTRODUCTION TO PHARMACY PRACTICE

Introduction:

• (^) Definition: Pharmacy Practice is the discipline within Pharmacy that involves developing the professional roles of the pharmacist.
• (^) Pharmacy Practice is vital, since it facilitates and enables

pharmacists to fully exploit their substantial knowledge

and expertise in areas such as pharmacology,

pharmaceutics, chemistry and therapeutics within a

clinical context.

• (^) The traditional role of pharmacists is to manufacture and

supply medicines.

More recently, pharmacists have been faced with

increasing health demands which change their direction

and focus to PATIENTS instead of the Product.

Five (5)Traits of Professionalism in Pharmacy practice

These serve to guide, to mentor, to help, but

ultimately, the responsibility to uphold the highest

standard of professional behavior rests on you.

(1)RESPONSIBILITY

R esponsibility focuses on what one can do and

should do; defines the pharmacist’s duty and moral

obligation.

Pharmacists have responsibilities to individual

patients, to health care professionals, to society,

and to the profession.

 (^) Pharmacists have a responsibility to participate with patients and their physicians in identifying and addressing patients’ medication-related needs, taking action to ensure that those needs are met, and advocating for the best possible care for the patient.  (^) i.e. we have a commitment to serve the patient even when we may perceive that it is inconvenient to do so.  (^) Patients trust that pharmacists will act responsibly and that they will assume responsibility for what they say, what they do, and how they dress.  (^) When pharmacists feel otherwise, the fiduciary (covenantal) relationship—the heart of professionalism—is questioned, and confidence in the health care system can be eroded.

 (^) These factors require pharmacists to continually stay abreast of advancements in knowledge and needed skills (i.e., to commit to lifelong learning).  (^) These factors require pharmacists to commit to excellence in their own development of professionalism—to continually reflect on and exhibit the attitudes, values, and behaviors that exemplify professionalism.  (^) Most vital to the pharmacist-patient relationship is trust; patients trust that pharmacists will commit to lifelong learning in providing the best care possible. As pharmacists, this is our duty.  (^) Beyond their own self-improvement, pharmacists must strive to advance the profession as a whole and commit to lifelong engagement and involvement in the profession.

(3) RESPECT FOR OTHERS

To respect others is to hold in high regard their

feelings, opinions, and values. For pharmacists, this

should apply to individual patients and their

families, other health care professionals,

colleagues, coworkers, and others with whom they

come in contact.

 Pharmacists must respect the dignity and

autonomy of individual patients, take their beliefs

and values into consideration in formulating drug

assessments and managing their drug therapy, and

maintain their confidentiality at all times.

(4) HONESTY AND INTEGRITY

 Pharmacists must uphold the highest standards of

behavior and refrain from actions that would

violate one’s personal or professional codes.

Displaying honesty and integrity means that

pharmacists are truthful, fair, trustworthy,

dependable, and honest.

 When presented with a conflict of interest,

pharmacists should avoid any type of encounter or

relationship that could result in personal gain at

the expense of the patient’s best interests. This

demonstrates commitment to fulfilling one’s

fiducial obligation to the patient.

 Displaying honesty and integrity demands a

consistent regard for knowing appropriate

professional behaviors and acting accordingly.

Upholding the highest standards of moral, ethical,

and legal conduct helps reinforce the covenantal

bond between the patient and the pharmacist.

 (^) Caring behaviors of pharmacists include (but are not limited to);

• (^) Taking the time to explain drug information to patients and ensuring their understanding;
• (^) Actively listening to patients when they talk;
• (^) Being sensitive to the needs and expressed feelings of others;
• (^) Providing timely answers to a patient’s questions;
• (^) Following up with patients whether by telephone, e-mail, or personal contact to determine how they are progressing toward the achievement of therapeutic goals;
• (^) Acting to obtain assistance for a patient from others more qualified to meet his or her needs;
• (^) Encouraging patients to participate in their own care;
• (^) Working closely with patients to ensure adherence to drug

SERVICES PROVIDED BY A COMMUNITY PHARMACIST 

Management of prescribed medicines:

• drug development
• dispensing of medicine
• Counseling 

Management of chronic conditions:

• repeat prescribing
• monitoring therapeutic outcomes
• improvement in quality of life

 Advice and support for other healthcare

professionals:

• provision of information on clinical and technical aspects of use of medicines
• participation in research and development programmes to transfer science into practice.
• Supervision of PAS (Pharmacy Auxiliary Staff)
• providing dose and medication compliance systems

 Maintenance and utilization of patient

medication profiles.

• (^) Keep the records organized for easy retrieval of relevant information.
• (^) Maintain confidentiality of patient/client data.

 Developing drug policies and procedures for

the Pharmacy support services Like admission or

home health service.

• (^) Make a distinction between the needs of patients registered

Pharmacists’ services contd…………. Medication Distribution and Control Facilities, Equipment and Information Resources Leadership and Practice Management Optimizing Medication Therapy Drug Information and Education Research