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A research project conducted by an erp vendor's marketing team to investigate erp adoption trends and influencing factors. The team decided on a descriptive research design with a quantitative approach, using a computer-aided interview or questionnaire-based survey and proportionate stratified random sampling. The goal is to provide the investor with necessary information for making an informed investment decision.
Typology: Exercises
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An investor has shown interest to invest a capital of Rs. one million in developing new module of ERP software and for that purpose investor has contacted a well renowned ERP vendor. Investor is not aware of market situation of ERP development software and has asked vendor to provide necessary information such as current market growth of ERP, ERP product life cycle, ERP adoption rate (current and expected) etc. so that final decision can be made about whether to invest or not.
The CEO of vendor’s company had already made a prototype of new module but due to lack of finances was unable to commercialize it. This offer seems to be very promising for CEO and to grab this opportunity the vendor had made a promise to provide a detailed report with facts & figures within one month to the investor.
The CEO called his marketing team and explained the whole scenario and asked some solution. After three hours of brainstorming session, final decision is made that marketing department would conduct a research and bear total cost of research but that cost will not exceed from Rs. 25000. It is also decided that list of organizations (manufacturing & services) will be purchased from different sources like Chamber of Commerce, Stock exchanges and Federal board of Revenue and only those organizations located in big cities like Lahore, Karachi, Faisalabad, and Sialkot will be contacted due to time constraints. Based on discussion, marketing team has finalized following research questions for the survey:
Q1: What is the current trend for ERP adoption and what factors influence the adoption of ERP? Q2: What characteristics (size, capital, nature of business) adopters / non-adopters of ERP possess?
Activity Required:
Based on above situation, suggest research design for marketing department with solid arguments.
Note: You need to suggest and justify: The type of research design appropriate for this research The data collection method and The sampling technique
Tentative Solution: For above situation following is the tentative solution: