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UPS company prides itself on having up-to-date information on the processing and current location of each shipped item. To do this, UPS relies on a company-wide information system. Shipped items are the heart of the UPS product tracking information system. Shipped items can be characterized by item number (unique), weight, dimensions, insurance amount, destination, and final delivery date. Shipped items are received into the UPS system at a single retail center. Retail centers are characterized by their type, uniqueID, and address. Shipped items make their way to their destination via one or more standard UPS transportation events (i.e., flights, truckbdeliveries). These transportation events are characterized by a unique scheduleNumber, a type(e.g, flight, truck), and a deliveryRoute
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a) b)
a) Customer : The individual who interacts with the online bookshop system to browse books, make purchases, and provide necessary transaction information. Bookshop Administrator: The person responsible for managing the online bookshop system, including overseeing orders, and inventory, and handling customer interactions related to order fulfilment and management. System : Refers to the online bookshop system itself, which facilitates the interactions between the customer and the Bookshop Administrator, handles book catalogue management, order processing, payment processing, and generates notifications and confirmations. Payment Gateway: An external system or service that handles the safe processing of payment transactions initiated by the customer. b)