JAMF 100 APPLE DEVICE MANAGEMENT AND JAMF PRO BREAKDOWN 2026, Exams of Information and Communications Technology (ICT)

JAMF 100 APPLE DEVICE MANAGEMENT AND JAMF PRO BREAKDOWN 2026

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2025/2026

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JAMF 100 APPLE DEVICE MANAGEMENT AND
JAMF PRO BREAKDOWN 2026
โ—‰ Which apple service allows an organization to deploy apps to
devices?
a. Device enrollment program
b. Global service exchange
c. Volume Purchase Program
d. Pages. Answer: c. Volume Purchase program
โ—‰ Mobile devices communicate with Jamf Pro using the Jamf Binary.
a. True
b. False. Answer: b. False
โ—‰ A Jamf Pro User Account with the _____ privilege set grants read all
privileges.
a. Enrollment only
b. Custom
c. Administrator
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JAMF 100 APPLE DEVICE MANAGEMENT AND

JAMF PRO BREAKDOWN 2026

โ—‰ Which apple service allows an organization to deploy apps to devices? a. Device enrollment program b. Global service exchange c. Volume Purchase Program d. Pages. Answer: c. Volume Purchase program โ—‰ Mobile devices communicate with Jamf Pro using the Jamf Binary. a. True b. False. Answer: b. False โ—‰ A Jamf Pro User Account with the _____ privilege set grants read all privileges. a. Enrollment only b. Custom c. Administrator

d. Auditor. Answer: d. Auditor โ—‰ A mobile device can be supervised only through a PreStage Enrollment. a. True b. False. Answer: b. False โ—‰ Mobile devices can be enrolled with Apple Configurator 2. a. True b. False. Answer: a. True โ—‰ User-Initiated Enrollment for mobile devices is disabled by default. a. True b. False. Answer: b. False โ—‰ By default, which type of account cannot be used to enroll a mobile device?

a. True b. False. Answer: b. True โ—‰ Which remote command does not exist in Jamf Pro for mobile devices? a. Update inventory b. Lock device c. Update iOS version d. Turn off Wi-Fi. Answer: d. Turn off Wi-Fi โ—‰ _____ can be used to manually update the inventory record of a mobile device. a. A Policy b. A remote command c. A configuration profile d. An extension attribute. Answer: b. A remote command โ—‰ Mobile device configuration profiles can be used to enforce passcode compliance.

a. True b. False. Answer: a. True โ—‰ App Store apps can be: a. Made available through Self Service b. Installed Automatically c. Made available through Self Service or Installed Automatically d. Are not available for mobile devices. Answer: c. Made available through Self Service or Installed Automatically โ—‰ tvOS can be restored to factory settings using: a. Tunes b. iTunes and Apple Configurator 2 c. iTunes, Apple Configurator 2, and Safari d. iTunes, Apple Configurator 2, Safari, and Terminal. Answer: b. iTunes and Apple Configurator 2 โ—‰ Which model of Apple TV supports 3rd party app downloads? a. 1st generation

โ—‰ An Apple TV running tvOS 11 or later is supported by automated MDM enrollment. a. True b. False. Answer: a. True โ—‰ Apple Configurator 2 can enroll an Apple TV with Jamf Pro. a. True b. False. Answer: a. True โ—‰ Which configuration profile payload is unique to Apple TV? a. Passcode b. Single App Mode c. Conference Room Display d. Font. Answer: c. Conference Room Display โ—‰ Remote commands cannot be sent to a single Apple TV. a. True b. False. Answer: b. False

โ—‰ Spotlight can be activated by: a. Clicking the Spotlight icon in the menu bar b. Pressing Command-Space bar c. Clicking the Spotlight icon in the menu bar or pressing Command- Space bar d. Spotlight is not available on a Mac. Answer: c. Clicking the Spotlight icon in the menu bar or pressing Command-Space bar โ—‰ Apple File System (APFS) is the only available file system for Mac computers. a. True b. False. Answer: b. False โ—‰ Only a local user account with administrator privileges can install Mac apps from the App Store. a. True b. False. Answer: b. False โ—‰ What does the ls command do?

โ—‰ Which symbol represents the root or top level directory of a volume? a.! b. ~ c. # d. /. Answer: d. / โ—‰ A local user account with Administrator privileges can create new standard users in System Preferences. a. True b. False. Answer: a. True โ—‰ The _____ command in Terminal changes between directories. a. profiles b. man c. ls d. cd. Answer: d. cd โ—‰ Jamf Pro allows navigation through keyboard shortcuts.

a. True b. False. Answer: a. True โ—‰ Jamf Pro requires the following software: a. Java, Flash, MySQL b. Tomcat, Java, MySQL c. Flash, macOS, Windows d. Tomcat, Silverlight, MySQL. Answer: b. Tomcat, Java, MySQL โ—‰ Integrating GSX with Jamf Pro allows for purchasing and warranty information lookup. a. True b. False. Answer: a. True โ—‰ The Custom privilege set defaults to read only permissions for a Jamf Pro User Account. a. True b. False. Answer: b. False

โ—‰ When scoping management tasks, what can be added to omit computers? a. Target b. None c. Limitation d.Exclusion. Answer: d.Exclusion โ—‰ Static computer group membership updates dynamically. a. True b. False. Answer: b. False โ—‰ What profile payload is not available for computers? a. Restrictions b. Lock Screen Message c. Mail d. Directory. Answer: b. Lock Screen Message โ—‰ Configuration profiles may be scoped to computers using:

a. Buildings b. Buildings and departments c. Buildings, departments, and computer groups d. Buildings, departments, computer groups, and categories. Answer: c. Buildings, departments, and computer groups โ—‰ The Jamf Pro apps can be downloaded from _____. a. Jamf Now b. Jamf Pro c. Jamf Nation d. Jamf One. Answer: c. Jamf Nation โ—‰ Remote commands can be sent to smart computer groups. a. True b. False. Answer: a. True โ—‰ Jamf Pro leverages the Jamf Binary to deploy computer configuration profiles.

โ—‰ Supervision is available as part of a computer PreStage Enrollment configuration. a. True b. False. Answer: b. False โ—‰ Enrolled computers submit inventory information to Jamf Pro. a. True b. False. Answer: a. True โ—‰ To deploy configuration profiles for computers from Jamf Pro, _____ must be available. a. Global Service Exchange b. Apple Business Manager c. Apple School Manager d. Apple Push Notification service. Answer: d. Apple Push Notification service โ—‰ ~/Library/Preferences: a user-level Library folder that is accessible by, and affects, the current working user.. Answer: The ~

(tilde) represents the current user's home directory. The full path for this library expands to /Users/currentuser/Library/Preferences. โ—‰ macOS can be installed in several ways.. Answer: macOS is pre- installed on any Mac purchased directly from Apple. The Mac App Store offers a free macOS Installer app, used to install or upgrade macOS.macOS Recovery can be used to upgrade or reinstall macOS. โ—‰ Storing data on a disk requires the disk to be formatted with a partition map.. Answer: A partition map allows macOS to manage information separately on each partition. โ—‰ After a partition map is created, partitions are added to divide the disk into volumes. Each volume contains a file system.. Answer: Apple File System (APFS) is the default file system for Macs with solid state drives running macOS 10.13 High Sierra. Mac OS Extended (Journaled) is the default file system for Macs running 10.12 or earlier. โ—‰ Disk Utility is an application for viewing and modifying partitions and volumes on connected hard drives.. Answer: Disk Utility is located in /Applications/Utilities. Disk Utility can create and remove partitions from disks or containers. Disk Utility can resize partitions without affecting existing data. By default, only volumes appear in

Answer: Signing in with an Apple ID allows users to download previously-purchased content on their Mac. โ—‰ Property lists can be viewed with Quick Look by selecting the file and pressing spacebar. Answer: Use Quick Look to view photos, files, or folders without opening them. Select one or more items, then press the Space bar, or force click an item. Property lists can be configured and remotely deployed through Jamf Pro. โ—‰ The CLI can be accessed through the Terminal app in macOS. The Terminal app can be found in /Applications/Utilities. Answer: The prompt in the Terminal app displays the Mac name, current path, and the current user running the commands. โ—‰ To list contents of a directory, or folder, use the command ls. Answer: For example, the command ls /Users lists out the contents of the Users directory. โ—‰ Commands have a three-part structure. Answer: Command: The program or utility that will complete the action. For example, ls. Option: Additional changes or items that add on or relate to the command. For example, - l. Argument: Which file or directory that command is to run on. For example, /Applications/.

โ—‰ To access the manual pages, or help documentation, use the command man. Answer: For example, the command man ls displays the manual pages for the ls command. โ—‰ Open the Terminal app.. Answer: List out the directory contents of /Applications/Utilities. List out the directory contents of /Users/ladmin/. Include the - la option with the command. Open the manual page for the dscl command