Download Carpet Cleaning Exam Questions and Answers: Fiber Types and Stain Removal and more Exams Engineering in PDF only on Docsity!
And Answers
Wool fibers should be cleaned with chemicals - correct answer ✅Products approved for wool Which of the following carpet fibers is the most absorbent and requires longer dry time - correct answer ✅Wool Cellulosic fibers are derived from - correct answer ✅Plants Which of the following fibers are protein - correct answer ✅Wool, silk A wool fiber may be used in a commercial building for what reason
correct answer ✅Low flammability Which chemical will dissolve wool? - correct answer ✅Chlorine bleach
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The most popular (currently) residential synthetic carpet fiber is - correct answer ✅Polyester Nylon is most affected by what type of stains? - correct answer ✅Acid dyes Fourth generation fibers contain what additive to improve soil and stain resistance? - correct answer ✅Fluourochemical Which fiber is most stain resistant? - correct answer ✅Olefin Which fiber is least stain resistant? - correct answer ✅Nylon Fifth generation carpets repel what type of stains? - correct answer ✅Acid dye
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Which fiber floats on water? - correct answer ✅Olefin Stain resist nylon (stainmaster) is warranted against common household food and beverage in: - correct answer ✅Owner-occupied structures When cleaning a carpet made of staple fibers the cleaner or consumer may encounter loose fibers. This is normal and is called: - correct answer ✅Shedding Primary colors consist of: - correct answer ✅Red, blue, yellow When pigments are added to liquid polymer before extrusion the dye method is called: - correct answer ✅Solution dye method Carpets that have been print dyed are found primarily in: - correct answer ✅Hospitality & restaurants
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Bleeding is normally caused by: - correct answer ✅High alkalinity and slow drying Optical brighteners reflect the blue white light causing colors to be brighter but: - correct answer ✅Void carpet warranties Pooling, watermarking, and shading: - correct answer ✅Is an apparent color change when the pile is bent and the light refracts When the primary and secondary backings separate it is called: - correct answer ✅Delamination Backings made of a synthetic material cannot: - correct answer ✅Shrink Woven carpets made with a natural yarn backing such as cotton or jute: - correct answer ✅Can shrink
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Dry insoluble soil is best removed by a: - correct answer ✅Vacuum Soil suspension includes TACT/CHAT which stands for: - correct answer ✅Time, Agitation, Chemical, Temp (chemical, heat, agitation, time) Grooming cut pile carpet removed wand marks and: - correct answer ✅Improves drying, and provides uniform distribution of protectors Slow drying time of a synthetic carpet could lead to: - correct answer ✅Odor, resoiling, slip and fall hazards Places the principles of cleaning in the proper sequence by numbering 1-5 - correct answer ✅1. Dry soil removal
- Soil suspension
- Soil extraction
- Grooming
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- Drying The best way to prevent cleaning complaints when dealing with a client: - correct answer ✅Thoroughly inspect and communicate your findings. When can you skip the dry soil removal (vacuum) step? - correct answer ✅Never How much dwell time should you allow the preconditioner on a synthetic carpet: - correct answer ✅Minimum of 10-15 minutes What furniture should be tabbed or blocked? - correct answer ✅Everything that you moved Safety Data Sheets (SDS) for each chemical: - correct answer ✅Must be on each truck and made available to anyone requesting that information
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Even though it will void a stain resist warranty a defoamer is the best product to: - correct answer ✅Apply to concentrated shampoo or detergent spills Static problems are most prevalent during what time of year? - correct answer ✅Winter Odor problems are most prevalent during: - correct answer ✅Warm humid periods Products such as 3M Scotchguard and DuPont Teflon are known as:
correct answer ✅Flourochemicals The purpose of a flourochemcial is to: - correct answer ✅Repel soil, oil, and waterborne stains Browning is caused by: - correct answer ✅Overwetting, slow drying, and cellulosic material
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Wicking is caused by: - correct answer ✅Excess residue, slow drying, dry soil not removed prior to wet cleaning Which cleaning method would be the safest on a sisal rug? - correct answer ✅Absorbent compound extraction Soil filtration is caused by: - correct answer ✅Microscopic soil particles being filtered through carpet fibers around the perimeter of the home The definition of pH is: - correct answer ✅The relative acidity or alkalinity in a water-based solution The purpose of a surfactant (surface-active agent) is: - correct answer ✅To allow the penetration of the cleaning solution into the fabric being cleaned A detergent molecule has a hydrophobic tail and a hydrophilic head, what does that mean? -
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Using an acid rinse after thoroughly preconditioning the carpet will:
correct answer ✅Soften the carpet, brighten the colors, neutralize the preconditioner What is the best way to identify a spot or stain? - correct answer ✅Use your senses, location of the spot and ask the customer Using too much of a (Paint Oil Grease) POG remover may cause: - correct answer ✅Delamination The most important issue when using solvents is: - correct answer ✅Ventilation This chemical helps to safely remove color stains by adding oxygen:
correct answer ✅Oxidizers such as 3% hydrogen peroxide
