1
Knowledge, skills, and abilities
Recap
General theories of learning,
motivation
History and current directions of OB
Goals
Review basic “knowledge” concepts
Begin reviewing key individual skills
and abilities
docsity.com
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Guidelines and tips
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Knowledge, Skills, and Abilities: An Overview, Slides of Organization Behaviour
An overview of the concepts related to knowledge, skills, and abilities, including different types of knowledge, organization of knowledge, schemas, and skills and abilities. It also discusses the differences between experts and novices, and current research in the field.
Typology: Slides
2011/2012
1 / 9
This page cannot be seen from the preview
Don't miss anything!
Related documents
Partial preview of the text
Download Knowledge, Skills, and Abilities: An Overview and more Slides Organization Behaviour in PDF only on Docsity!
Knowledge, skills, and abilities
Recap
General theories of learning,
motivation
History and current directions of OB
Goals
Review basic “knowledge” concepts
Begin reviewing key individual skills
and abilities
docsity.com
Identifying relevant characteristics
Job analysis
Identify tasks associated with a job Identify K nowledge, S kills, A bilities, & O ther characteristics (KSAOs) needed for successful performance
O*net job database
Knowledge
Paul left his book sitting in the library,
and someone stole it.
Knowledge
Paul left his book sitting in the library,
and someone stole it.
Name (gender)
Book
Theft
Library
Circumstances surrounding “thefts”
docsity.com
Organization of knowledge
Job performance (^) Performance Appraisal
Promotion
Training (^) Hard work
Ability
Cognitive network Spreading activation
Schema
“Bundle” of knowledge, generic concepts about specific situations Heuristic – a cognitive shortcut Simplified internal (cognitive) model of reality Helps identify, classify stimuli Encode, retrieve information Make decisions Good – help us make decisions on incomplete, partial, or bad information Bad – can lead to stereotypical thinking, bias
Schema
What is this?
1. Flight and swim
2. Purple
3. Yellow bill
4. Webbed feet
docsity.com
Schema
Expert and novices
Experts have “richer” schemas – better at recognizing key features and patterns Experts have more content knowledge, but it’s organized differently
Schema
Expert problem grouping (^) Novice problem grouping
Source: Bradford, Brown, & Cocking, 1999; Chi et al., 1981
Schema
Expert and novices
Experts have “richer” schemas – better at recognizing key features and patterns Experts have more content knowledge, but it’s organized differently Expert knowledge is more conditional
docsity.com
Model of human skills and abilities
Fleishman’s (1972) taxonomy
Cognitive ability Psychomotor Physical Perceptual
Psychomotor
Coordination of movement and senses
Fleishman – 11 separate factors Current models (e.g., Ree and colleagues, 2000) – one general “psychomotor” ability factor
Physical skills/abilities
Fleishman’s taxonomy (11 factors)
Hogan (1991) – 3 general factors
Muscular strength Cardiovascular endurance Movement quality
docsity.com
Perceptual abilities
Fleishman – 12 perceptual abilities
Night vision, depth perception, quality of hearing
Social/emotional skills
Social intelligence – E. L. Thorndike
Emotional Intelligence (EI/EQ)
Ability model – EI as an intellectual ability Trait model – EI as personality trait ‘Mixed’ model – elements of both
Emotional intelligence
Ability model – Salovey & Mayer
Ability to perceive/appraise emotions in self and others Ability to facilitate thought processes with emotion Ability to understand and analyze emotions Ability to regulate or manage emotions