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A comprehensive introduction to the principles and purposes of marketing, covering key concepts such as anticipating, recognizing, stimulating, and satisfying demand. It explores various marketing objectives, including understanding customer wants and needs, developing new products, improving profitability, increasing market share, diversification, and enhancing brand awareness and loyalty. The document also delves into different types of markets, including mass markets and niche markets, and discusses market segmentation methods, such as demographic, geographic, income, and behavioral segmentation. It concludes with an overview of branding, brand personality, and brand image, emphasizing their importance in building customer loyalty and competitive advantage.
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(^) Principles and purposes of marketing: (^) Anticipating demand (^) Recognising demand (^) Stimulating demand (^) Satisfying demand (^) Marketing aims and objectives: (^) Understanding customer wants and needs (^) Developing new products (^) Improving profitability (^) Increasing market share (^) Diversification (^) Increased brand awareness and loyalty (^) Types of markets (^) Mass market (^) Niche market (^) Market segmentation (^) Branding, brand personality, brand image, unique selling point (USP), implications of business size of marketing activity, budgetary constraints, availability of specialist staff
PRINCIPLES AND PURPOSES OF MARKETING (^) The principles and purposes of marketing i.e. why do businesses carry out marketing, include: (^) Anticipating demand (^) Forecasting sales (^) Identifying trends (^) Primary and secondary market research (^) Recognising demand (^) Identifying a gap in the market (^) Forecasting market trends (^) Understanding customers’ wants and needs (^) Primary and secondary market research Demand is the amount of a good or service society is willing and able to buy at a set price at a given point in time. B Using information to develop the rationale for a marketing campaign will look at this in more detail.
PRINCIPLES AND PURPOSES OF MARKETING (^) The principles and purposes of marketing, include: (^) Stimulating demand
(^) Satisfying demand
C Planning and developing a marketing campaign will look at this in more detail.
MARKETING OBJECTIVES (^) Understanding customer wants and needs
(^) Developing new products
(^) Improving profitability
MARKETING OBJECTIVES (^) Increasing market share (^) Market share is the proportion of total market sales that a firm has (^) Market share can be calculated as: (^) Business A sales/market sales x 100 (^) Wider brand recognition (^) Diversification (^) Bringing out new products for new markets (^) Spreading risk (^) Building brand strength
IN PAIRS (^) Prepare a short presentation about the confectionery market (^) Show your understanding of all the terminology covered under marketing objectives
TYPES OF MARKETS (^) Mass markets (^) A product is targeted at a wide range of people (^) The market is not segmented i.e. the characteristics of types of customers are not an important factor (^) Products appeal to a wide range of customers (^) Products are widely available through a range of markets (^) Mass media is used to advertise the products How many of Nestlé's brands are in a mass market?
MASS MARKETS AND NICHE MARKETS (^) Market size – this is the total value or volume of sales in the market. It can be measured in money terms e.g. £20 million or by the amount sold e.g. 1 million cars (^) Calculated as: Number of units sold x price (^) Market share – this is the proportion of total market sales that a firm has (^) Calculated as: Sales of one firm/Total market sales x 100 Use the terms market size and market share to explain the difference between a mass and a niche market.
M A R K E T S E G M E N TAT I O N (^) Market segmentation occurs when the market is split into subgroups of consumers with similar characteristics (^) This helps to identify different types of consumer and different wants and needs (^) Segmentation methods include:
G E O G RA P H I C S E G M E N TAT I O N (^) Geographic segmentation defines market categories based on where people live e.g. regions, cities or neighbourhoods (^) People in different geographical areas display different characteristics and needs e.g.
How has McDonald’s had to reposition its products to meet the needs of the Indian market?
(^) Identifying subgroups of the market based on their levels of income and profession (^) A common method uses socio-economic groupings (^) A – Higher managerial such as chief executives and directors (^) B – Intermediate managerial such as solicitors, accountants and doctors (^) C1 – Supervisory, clerical or junior professional such as teachers and junior managers (^) C2 – Skilled manual such as plumbers, electricians and carpenters (^) D – Semi and unskilled workers such as refuse collectors and window cleaners (^) E - Pensioners, casual workers, students and unemployed Visit the Ford website
IMPACT OF MARKET SEGMENTATION
IN PAIRS (^) Select one industry e.g. watches, jewellery, mobile phones, hotels (^) Identify how the market is segmented (^) Produce a poster to illustrate the use of market segmentation in your chosen industry