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A detailed job description for a learning resources systems engineer in the foothill-de anza community college district. The role involves designing, implementing, and maintaining instructional technology systems, providing technical support, and training staff. The engineer will work under general supervision and will provide technical direction to staff on a project basis. The job requires expertise in multimedia technology, audio/video equipment, broadcast television systems, computer hardware and software, and network systems.
Typology: Summaries
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Under direction, plans, designs, coordinates and administers service and support engineering for the successful implementation of audio visual, digital, computer and other instructional technology for the Foothill-De Anza Community College District; designs and implements systems utilized in classroom instruction; customizes instructional technology systems utilized by academic programs utilized within the District; performs maintenance and repair of instructional audio/video technical equipment; trains and provides work direction to assigned personnel; and perform related work as required.
Receives general supervision from the assigned administrator. Exercises no supervision of staff. Provides technical and functional direction to technical, support, and contracted staff on a project basis.
This is an experienced-level technical professional classification that oversees activities related to the design, implementation, repair and maintenance of designated multimedia instructional technology utilized in District facilities. Responsibilities include performing diverse, specialized, and complex work involving accountability and decision-making responsibility. The incumbent organizes and oversees day- to-day activities in a variety of areas. Successful performance of the work requires skill in coordinating departmental work with that of other departments and outside agencies.
EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)
๏ Provides audio/video design engineering services for District facilities including instructional computer labs, classrooms, lecture halls, labs, conference rooms, meeting spaces, and for other instructionally related technology projects; designs additions and upgrades to the instructional technology systems to accommodate changing campus requirements; generates system diagrams utilizing the Computer Aided Design (CAD) tools. ๏ Designs and engineers the installation of audio/visual and computer equipment along with their integrated systems including: performing hardware, peripheral and software configurations for audio/visual devices, servers and workstations; develops installation requirements for mounting equipment, cabling and equipment configuration. ๏ Confers with administrators, deans, faculty, staff, students and others to identify instructional technology engineering requirements; gathers and analyzes data and information affecting instructional facility needs; makes recommendations considering existing and proposed facility infrastructure. ๏ Performs advanced maintenance, troubleshooting, and repair of various AV analog and digital equipment including but not limited to: control systems, control panels, media players, switchers, cameras, edit systems, mixing boards, lighting systems, CATV distribution systems, conferencing systems, projectors, and flat screen displays; identify vendors and order parts as necessary; sends equipment to outside contractors for repairs as needed. ๏ Performs broadcast engineering support during studio courses including studio power-up and shut- down services and technical equipment operations.
Learning Resources Systems Engineer Page 2 of 4
๏ Keeps abreast, learns, recommends and utilizes emerging technologies to improve instructional methods. ๏ Trains and provides work direction to AV technical personnel; assists staff in identifying and assigning jobs. ๏ Provides advanced computer hardware and software support as needed; identifies operator errors or repairs damaged software programs; updates drivers or software programs as necessary; performs hardware diagnostic and software backup functions as necessary. ๏ Operates a variety of equipment including computers, tablets, scanners, cameras, audio video controllers and switchers and other related equipment. ๏ Works with the District technical staff to maintain equipment; co-manages remote monitoring and control software; configures and supports video conferencing devices and network. ๏ Prepares a variety of written correspondence, including cost estimates, and contracts; prepares or coordinates special research studies and comprehensive reports related to District instructional technology. ๏ Performs related duties as assigned.
Knowledge of:
๏ Multimedia technology required for District operations, including but not limited to: video and data projectors, computer systems, various AV equipment such as LCD, PLP, and laser projection systems, plasma, LCD, LED, and OLED flat screen displays, TCP/IP, IR, and RS232 remote control systems, and related wiring requirements for installation of such systems. ๏ Operation of various audio and video equipment such as AV control systems, switchers, amplifiers, and various types of video cabling including but not limited to: HDMI, VGA, RGBHV, component, and composite. ๏ Broadcast television analog and digital video systems and equipment. ๏ Cable television distribution systems. ๏ Computer hardware, software, and network systems and operations. ๏ Web- and hardware-based audio and video conferencing systems. ๏ Audio and video recording systems, including video surveillance systems. ๏ Fiber-optic transmission systems. ๏ Digital audio/video communications on proprietary or ATM/IP-based networks. ๏ Principles and practices of training and providing work direction to others. ๏ Record-keeping principles and practices. ๏ English usage, spelling, vocabulary, grammar, and punctuation. ๏ Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff.
Ability to:
๏ Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty, and staff. ๏ Design and supervise installation of audio/video systems required for delivery of instructional content.