Download LSUS MBA 704 Exam: Positive Psychology & Organizational Behavior and more Exams Economics in PDF only on Docsity!
And Answers Latest 2025
Positive Psychology - - - correct answer ✅•Concerned with optimal human functioning rather than pathological human functioning Three Levels of Positive Psychology - - - correct answer ✅•Valued subjective experiences --Related to the past, present, and future ---Examples: contentment, happiness, and hope •Positive individual traits ---Examples: courage, forgiveness, and wisdom *Civic virtue ----Move individuals toward better citizenship ----Examples: altruism and work ethic •Positive Organizational Behavior (POB) - - - correct answer ✅Different than positive psychology Based on theory and research
And Answers Latest 2025
Use of valid, reliable measures State-like and open to development Concerned with workplace and how to improve human performance Happiness or Level of Positivity - - - correct answer ✅•About 50% determined by genetics •About 10% determined by life circumstances •About 40% determined by intentional activity •Self-Efficacy/Confidence - - - correct answer ✅•Most theoretically developed and researched POB construct
And Answers Latest 2025
•Impact of Self-Efficacy - - - correct answer ✅•Choice—selection based on level of self-efficacy •Motivational effort—people try harder on tasks with high self- efficacy •Perseverance—high self-efficacy helps people bounce back •Facilitative thought patterns—high self-efficacy related to positive self-talk •Vulnerability to stress—high self-efficacy related to more assurance •Sources of Efficacy - - - correct answer ✅•Performance accomplishments—most powerful source •Observation and modeling behaviors of others
And Answers Latest 2025
•Social persuasion or support from respected, competent peers •Physiological or psychological state •Implications of Efficacy - - - correct answer ✅•Positive impact on work-related performance •Significant contribution to selection of human resources •Positive effect of efficacy training and development on performance •Enhanced self-efficacy related to better stress-coping and productive teamwork •Optimism - - - correct answer ✅•Positive effect on physical and psychological health •Characteristics of perseverance, achievement, and motivation
And Answers Latest 2025
•Optimistic behavior may be linked to unrealistic goals •Hope - - - correct answer ✅•Consists of both willpower goal directed energy and waypower planning to meet goals •Related to positive work behavior in stressful professions •Higher-hope entrepreneurs more satisfied with business ownership •Resilience - - - correct answer ✅•Reactive rather than proactive •Capacity to rebound or bounce back from adversity, conflict, failure or even positive events, progress and increased responsibility •Resiliency important for organizations as well
And Answers Latest 2025
•Psychological Capital (PsyCap) Development - - - correct answer ✅•Goes beyond economic, social, and human capital •An individual's positive psychological state of development characterized by having self-efficacy, optimism, hope, and resiliency •Positively related to desired OCBs and negatively related to cynicism and stress Self-efficacy - - - correct answer ✅•confidence to take on and put in the necessary effort to succeed at challenging tasks Optimism - - - correct answer ✅positive attribution about succeeding now and in the future Hope - - - correct answer ✅persevering toward goals and redirecting paths to goals in order to succeed
And Answers Latest 2025
•People who are satisfied with their lives tend to find more satisfaction in their work •Emotional Intelligence (EI) - - - correct answer ✅•The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships •Major EI Dimensions - - - correct answer ✅•Self-awareness: having knowledge of true feelings •Self-management: handling one's own emotions •Self-motivation: overcoming negative emotions to stay on course •Empathy: understanding and being sensitive to other's feelings •Social skills: having ability to read social situations
And Answers Latest 2025
•Emotions and Intelligence - - - correct answer ✅•Emotion at work has a lot to do with whether goals are met or not •Primary vs. Secondary Emotions - - - correct answer ✅Emotional Labor—false, unnatural expression by employees; negative effects •Multiple intelligences - - - correct answer ✅•Emotional Intelligence identified as "new" intelligence Chapter 8 Starts Below - - - correct answer ✅ Communication - - - correct answer ✅•Use of symbols to transfer the meaning of information •A sender and receiver necessary in order for interpersonal communication to take place
And Answers Latest 2025
•Interpretation of Nonverbal Behavior - - - correct answer ✅•Notice what is happening at the moment •Examine the mismatch between nonverbal and verbal behavior •Watch for subtleties in nonverbal behavior (e.g. difference between real and fake smile) •Cross-Cultural Communication - - - correct answer ✅•Latin America—close proximity •Australia—no thumbs up •France and Germany—promptness •Italy—handshakes for all •Spain—late dinners
And Answers Latest 2025
•Interpersonal Communication - - - correct answer ✅•Middle ground between electronic media/information technology on one end and nonverbal communication on the other end; transferring information from one person to another •Communication Styles - - - correct answer ✅•Director ----Short attention span, process information fast, focused on results •Free Spirit ---Creative, sees big picture, not good at completing projects •Humanist ---Wants everyone to be happy, wants full consensus on decisions before action •Historian ---Wants to know details, focuses on only one decision at a time
And Answers Latest 2025
•Generation X and Y Communication Suggestions - - - correct answer ✅•X= less face to face meetings; Y= integrated use of social networks •Generation X and Y Communication Suggestions - - - correct answer ✅•X= more telecommuting; Y= less focus on desk time and more on productivity •Communication Flows - - - correct answer ✅•Downward—between managers and employees Upward - - - correct answer ✅•between managers and top managers above them in the organization Horizontal - - - correct answer ✅between employees at same level across organization •Interactive Communication - - - correct answer ✅•Communication at macro, organizational level
And Answers Latest 2025
•Includes departmental or interdepartmental meetings *May involve the use of teams and web conferencing •Purposes of Interactive Communication - - - correct answer ✅•Task coordination •Problem solving •Information sharing •Conflict resolution Informal Organization - - - correct answer ✅Allows for informal contact with others on same level informal organization - - - correct answer ✅Primary method of interactive communication
And Answers Latest 2025
•Three Major Phases (Simon) - - - correct answer ✅•Intelligence, Design, and Choice Activities •Identify conditions needing decision making, identify and analyze courses of action, and select course of action •Stages of Decision Making (Mintzberg) - - - correct answer ✅•Identification --Recognition of the problem •Development --Search for previous solution or design of new solution •Selection --Selection of preferred solution •Behavioral Decision Making - - - correct answer ✅•Addresses questions: --Why does a decision maker choose one alterative over another?
And Answers Latest 2025
--How do managers make the right decisions and learn from the wrong ones? •Does not operate under the assumptions of rationality and certainty •Based on idea that Individuals have cognitive limitations and they must act in situations where uncertainty prevails and in which information is often ambiguous and incomplete •Decision Rationality - - - correct answer ✅•If appropriate means are chosen to reach desired ends, the decision is said to be rational; difficult to separate means/ends *Different types of rationality can justify means-ends chain •Escalation of Commitment - - - correct answer ✅•Sticking with a bad decision alternative even when it is unlikely that things can be turned around
