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MAMAS TEST EXAM FINAL SCRIPT 2026
COMPLETE SOLUTION SET
◉ The abbreviation "ac" stands for which of the following? Answer: Before eating ◉ According to the CDC, which of the following information must be included on a vaccine inventory log? Answer: Date vaccine was ordered ◉ At work, a medical assistant cared for a neighbor who sustained multiple injuries.in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make? Answer: "I can't share any information about what happens at my job." ◉ A provider asks a medical assistant to assist with an orthopedic examination. Which of the following instruments should the assistant prepare for the examination? Answer: Goniometer ◉ A medical assistant is preparing the autoclave for the sterilization process. Which of the following temperatures is recommended to
effectively perform sterilization? Answer: 121° to 123° C (250° to 255° F) ◉ When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which a medical assistant should inflate the cuff? Answer: 30 mm Hg above the radial pulse cessation ◉ Which of the following individual diversity factors may result in a patient's bias toward receiving medical treatment? Answer: Religion ◉ A medical assistant is checking a patient in for a sex reassignment preoperative appointment. How should the assistant identify the patient's gender? Answer: Address the patient using their assignment birth sex ◉ When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant anticipate? Answer: Receive and prepare tissue specimens for processing. ◉ A medical assistant is communicating with a patient's best friend, who is making decisions regarding the medical care of the patient, who is comatose. In which of the following capacities is the patient's friend acting? Answer: Durable power of attorney for health care
◉ For which of the following reasons should a medical assistant place a specimen in a biohazard specimen bag when transporting to an outside laboratory? Answer: The biohazard bag prevents a potential exposure incident. ◉ Which of the following techniques should a medical assistant use to gather additional information from a patient who is having chest pain? Answer: Ask open-ended questions. ◉ A medical assistant is providing a patient with community resource information. Which of the following resources provides medical care for patients and their families dealing with end-of-life issues? Answer: Hospice care ◉ Which of the following is a common root word? Answer: itis ◉ A provider prescribed oxygen therapy for a patient who is experiencing labored breathing. Which of the following actions should a medical assistant take? Answer: Place a nasal cannula on the patient with a nasal prong in each nostril. ◉ Which of the following is the term for the allergy test that involves small injections just under the skin? Answer: intradermal test
◉ The American Cancer Society (ACS) recommends female patients who are considered at average risk of breast cancer to start having yearly mammograms of which of the following ages? Answer: 45 years old ◉ In which of the following sections of a SOAP note should a medical assistant document a patient's social history? Answer: Subjective ◉ A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should the assistant include in the sterile field for this procedure? Answer: Needle holder ◉ When completing documentation in a patient's paper medical record, a medical assistant realizes they made an error. Which of the following actions should the assistant take? Answer: Draw a line through the error and initial it. ◉ Which of the following routes for taking a patient's temperature is the most accurate? Answer: Rectal ◉ A medical assistant is preparing to clean and remove debris from instruments that were used in a minor surgery. Which of the following processes should the assistant use? Answer: Disinfection
◉ A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the assistant give the patient? Answer: Place the tablet between your gums and cheek ◉ A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage? Answer: Medicare ◉ A provider places a sharps container in the linen hamper by mistake. Which of the following actions should the medical assistant take? Answer: Dispose of the linen hamper's contents as a biohazard. ◉ A medical assistant is reviewing treatment options with a patient who has Graves' disease. Which of the following treatments should the assistant expect the patient to receive? Answer: Radiation to the thyroid gland ◉ Which of the following conditions places the patient at the highest risk for stroke or transient-ischemic attack? Answer: Carotid artery disease
◉ A medical assistant is screening last night's phone messages. Which of the following conditions requires an urgent appointment? Answer: Gastroesophageal reflux ◉ Which of the following is the purpose of monthly financial reconciliation? Answer: To ensure the financial records of the medical practice match the information provided on a bank statement ◉ A medical assistant should identify which of the following hematocrit values is out of the expected reference range? Answer: A 46 - year-old female patient who has a hematocrit reading of 32% ◉ Which of the following methods is the best way to measure the amount of body fat on a patient? Answer: Body mass index (BMI) ◉ A medical assistant is preparing to perform venipuncture for a patient. According to the order of draw, which of the following tubes should the assistant draw after obtaining blood cultures? Answer: Light blue ◉ When processing incoming mail, which of the following steps should a medical assistant take if they are unsure how to process one of the items received? Answer: Give the mail to the office manager and ask the manager to determine how to handle the item.
◉ A medical assistant is completing a clinical intake and the patient reports experiencing fainting episodes. Which of the following would be the correct terminology for the assistant to document as the patient's chief complaint? Answer: Syncope ◉ A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method? Answer: Apply the patch directly to the skin to maintain effectiveness. ◉ Which of the following techniques should a medical assistant use to put a 7-year-old child at ease prior to administering an injection? Answer: Explain the procedure to the child in simple steps. ◉ Computerized physician order entry (COE) is one of the requirements to help increase reimbursements from Medicare and Medicaid. Which of the following is an advantage of COE? Answer: The program helps to reduce errors. ◉ Which of the following procedures takes into consideration the 3 Ds - depth, diameter, and direction? Answer: Venipuncture procedure ◉ While completing the clinical intake process, a patient informs a medical assistant they are having suicidal thoughts. Which of the following actions should the assistant take? Answer: The medical
assistant should document what the patient states and relay the information to the provider. ◉ A medical assistant is preparing to use a glucometer to measure a patient's blood glucose level. Which of the following actions should the assistant take? Answer: Obtain the blood sample after inserting the test strip into the glucometer. ◉ A patient has acute illness cells to schedule an appointment. According to best practice, in which of the following time frames should the patient's appointment be scheduled for? (needs to be checked) Answer: The same day ◉ Which of the following members of the health care team specializes in serving as a guide to help patients with chronic illnesses in the health care system? Answer: Patient navigator ◉ A medical assistant is reporting a patient fall that occurred in the front lobby of the clinic. When considering patient safety guidelines, which of the following is the purpose of completing an incident report? Answer: To avoid future reoccurrences ◉ Which of the following procedures should a medical assistant perform on a soiled hemostat prior to autoclaving? Answer: Sanitization
◉ A medical assistant is preparing a patient who has anemia for an examination by the provider. Which of the following manifestations should the assistant expect? Answer: Irregular heartbeat. ◉ Upon entering a patient's room for a routine blood draw, a medical assistant sees a clergy member is with the patient. Which of the following actions should the assistant take? Answer: Wait in the patient's room until the clergy member leaves. ◉ When preparing for a patient's scheduled office visit, which of the following components of the medical history should a medical assistant review to identify any surgeries the patient has had? Answer: Past medical history. ◉ When unloading an autoclave machine, a medical assistant notices spots on the instruments. The assistant should recognize this is a result of which of the following? Answer: Mineral deposits from tap water ◉ Which of the following instructions should a medical assistant provide to a patient regarding patch use and care? Answer: Make sure to rotate the patch's placement to avoid skin irritation. ◉ A medical assistant is assisting with the examination of an older adult patient who has a forward, rounded curvature of the thoracic spine. Which of the following terms should the assistant use when
documenting this finding in the patient's medical record. Answer: Kyphosis ◉ When managing safe handling and storage of vaccines. Which of the following actions should a medical assistant take? Answer: Place a thermometer in both the refrigerator and the freezer. ◉ Which of the following components of a business letter contains the conveyed message to the receiver? Answer: Body of letter. ◉ Which of the following is a medical assistant's priority action when handling a call from a patient who is upset about a prescription refill? Answer: Stay calm and talk to client in an empathetic tone ◉ In Eriikson's Stages of Psychosocial Development, which of the following stages is associated with an adolescent needing privacy and providing some independence. Answer: Identity vs. role confusion ◉ When assisting a provider with a medical emergency, the medical assistant should recognize which of the following types of shock involves an excessive loss of blood or other bodily fluids. Answer: Hypovolemic shock
◉. Which of the following is an advantage of using an electronic practice management software for scheduling appointments? Answer: Ability to generate reports ◉ Which of the following patient-centered medical home (PCMH) functions requires communication among patients, families, and all members of the care team? Answer: Coordinated care ◉ The duodenum is located in which of the following abdominopelvic quadrants? Answer: Right upper quadrant ◉ A medical assistant is reviewing a patient's recent medical history and notes they have a healing fracture of the distal femur. In which of the following locations on the patient's body should the assistant expect to find the injury? Answer: Just above the knee ◉ If an EKG tracing has an upward and downward movement of the waveform, which of the following types of artifacts is indicated? Answer: Wandering baseline ◉ Which of the following is the appropriate response for a medical assistant to take for a patient who is experiencing anaphylaxis due to an iodine allergy reaction? Answer: Administer an epinephrine auto- injector immediately, if available, or call 911.
◉ Which of the following conditions refers to when the internal environment functions properly and all the organs are performing appropriately? Answer: Homeostasis ◉ When collecting demographic information from a new patient, which of the following ways can a patient provide this information? Answer: Patient portal ◉ Which of the following health care plans will provide medical care for indigent patients who meet specific eligibility requirements? Answer: Medicaid ◉ Which of the following methods is used to notify a provider of the denial of a claim by an Insurance carrier? Answer: Remittance advice ◉ A medical assistant is checking a patient's hearing using the Rinne test. Which of the following actions should the assistant take? Answer: Ask the patient to raise their hand when they no longer hear any sound. ◉ provider has ordered hematology testing for a patient. Which of the following tube colors should a medical assistant use? Answer: Lavender
◉ Which of the following is important when a medical assistant is verbally communicating with a patient? Answer: The assistant should be clear and concise ◉ Which of the following actions should a medical assistant take after completing a venipuncture procedure to ensure bleeding has stopped? Answer: Apply pressure to the venipuncture site using gauze. ◉ A patient is upset and states, "The hospital and insurance company are just trying to get money. I eat good and exercise, so I know I don't have cancer." The medical assistant should recognize the patient is using which of the following defense mechanisms to cope with their cancer diagnosis? Answer: Suppression ◉ Which of the following examinations assesses a patient's color perception and aids in detecting color blindness? Answer: Ishihara test ◉ Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables? Answer: Disinfection ◉ Which of the following organs in the urinary system triggers micturition? Answer: Bladder
◉ A medical assistant should educate a patient on which of the following prior to scheduling a pulmonary function test? Answer: The patient should be instructed not to smoke 1 hr before the test. ◉ Which of the following agencies develops the guidelines for sending prescriptions electronically? Answer: DEA ◉ When coaching a patient, which of the following is an example of disease prevention? Answer: Providing instructions about effective hand washing ◉ Which of the following types of masks is considered a respirator and required when caring for a patient who has COVID-19? Answer: N-95 mask ◉ Which of the following is the preferred site when performing venipuncture on children younger than age 2? Answer: Dorsal hand vein ◉ A medical assistant is collecting a 24-hour urine specimen.Which of the following should the assistant document during a 24-hour specimen collection? Answer: PH level
