TERM 1
define human resources and the core
functions
DEFINITION 1
process and practice of managing and advising management
on staff:
recruitment: attract suitable employees
selection: employee selection
retention:
development: enhance skills, knowledge and capabilities
TERM 2
competing HRM perspectives: hard vs soft
models
DEFINITION 2
MICHIGAN MODEL= Hard HRM
taylorist roots
workers = distrusted, lazy, irresponsibl e and self interested
right control and monitoring
theory x (extrinsic rewards)
competitive advantage, matching people to tasks
HARVARD MODEL = Soft HRM
human relations, fulfilment, concern for wellbeing
empowerment, theory y (intrinsic re wards)
matching jobs to people and tr aining
TERM 3
strategic HRM
DEFINITION 3
ensuring that functions are consistent with business
strategy!
TERM 4
generational changes in employee needs
DEFINITION 4
BABY BOOMERS
hard work, career orientation
now entering retirement
GEN X
work-life balance, require flexible wor king arrangements
GEN Y
low interest in job security, rely on fam ily, collaborative
difficult to motivate with usual reward s
want trust, respect, emotional fulfilm ent and higher purpose
TERM 5
changing knowledge needs
DEFINITION 5
skilled workforce (raw materials)
unskilled manpower (factory)
IT enabled
knowledge intensive
emotional intelligence
