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Marketing. Markets. Market: A market consists of all of the people & organisations involved in the buying & selling of goods. & services e.g..
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Markets Market: A market consists of all of the people & organisations involved in the buying & selling of goods & services e.g.
Techniques — Market Research: Desk Research (secondary research): Involves the use of existing information (which has been collected/published by others) e.g. Central Statistics Office, internet research, existing business records. Field Research (primary research): Involves obtaining new information about a market directly from customers.
- Observation^ — watching how customers react to new products while shopping. - Questionnaire^ — a document containing a serious of structured questions designed to generate information. - Test Marketing^ — producing & selling a small quantity of a product/service to test consumers’ reactions e.g. food is often available for sample in supermarkets. - Postal, phone or on-the-spot interviews. Product Development It is important for a business to improve existing products & to develop new products. A new product must be of a better quality , at a better value & presented better to be successful. Factors a business should consider before deciding to produce a new product: Is there demand? — Will it be profitable? — What kind should it be? — What price? — How will it be promoted? — Where should it be sold? — Target market? Advertising