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An overview of Microsoft Dynamics 365 Business Edition licensing requirements for internal users, including the concept of multiplexing and the need for proper licensing for all devices and users accessing the service. It also explains the difference between full and light users and the use rights for Dynamics 365 for Team Members.
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The Microsoft Dynamics 365, Business edition Licensing Guide | October 2016
use Microsoft Dynamics 365 to manage any portions of their business. In this sense, the definition of external users does not extend to onsite contractors or vendors. External user licenses cannot be used to provide business processes on the customer’s behalf. Please note you may not use Microsoft Dynamics 365 to provide business process outsourcing services to your clients or customers. Note : Offsite vendors are considered external users only when their time is shared in between multiple customer organizations (for example, IT support service vendors serving multiple customer organizations) and they are not in an employee-like relationship. Figure 1: Internal vs. external users
You may license access to Microsoft Dynamics 365 by purchasing a Subscription License (SL) for every internal user who directly or indirectly accesses the service. Dynamics 365, Business edition one type of SL: User SLs are assigned on a “named user” basis, meaning each user requires a separate User SL; User SLs cannot be shared but an individual with a User SL may access the service through multiple devices. The User SL grants users non-perpetual rights (with no buy-out rights) to the use of the Dynamics 365 service. As long as you are current on your subscription payments and adhere to the Product Terms and the Online Service Terms, you will have access to the most up-to-date version of your Microsoft Dynamics 365.
Multiplexing refers to the use of hardware or software that a customer uses to pool connections, reroute information, reduce the number of devices or users that directly access or use Microsoft Dynamics 365. Multiplexing does not reduce the number of SLs of any type required to access the Microsoft Dynamics
Internal users and devices accessing Microsoft Dynamics 365 data indirectly through a Portal or via an API to a separate service such Microsoft Outlook must also be properly licensed, regardless of if they are set up as a Dynamics 365 user in the service. Internal users and devices that access Microsoft Dynamics 365 data indirectly through a PowerApps must still be properly licensed for Dynamics 365. Any user or device that accesses the service, files, data, or content provided by the service that is made available through an automated process requires a Microsoft Dynamics 365 SL. The number of tiers of hardware or software between the Microsoft Dynamics 365 and the user or devices that ultimately use its data, services, or functionality does not affect the number of SLs required. For additional information about multiplexing refer to the Microsoft Volume Licensing Brief Multiplexing—Client Access License (CAL) Requirements. Figure 2 : Multiplexing
Microsoft Dynamics 365, Business edition services do not include dual use rights, the option to deploy either in Microsoft’s cloud or in a private on-premises or partner-hosted cloud. The Business edition is available only as an online service.
Dynamics 365’s primary licensing model is by named user subscription. Dynamics 365 user subscriptions classify users into two types. One user type is a “full user” and the other is a “light user”. Full users are the users whose work requires use of the feature rich business apps functionality. In the Dynamics 365 license model, full users are licensed with either a Dynamics 365 Plan (Not available launch) or Dynamics 365 application (App) subscription. Examples of full users are sales people, customer service representatives, finance employees, controllers, supply chain managers, etc. These users have also been referred to in the past as Pro users or Power Users. Light users are typically the large number of users in an organization that consume data or reports from line of business systems and who complete light tasks. (e.g. time/expense entry and HR record updates). In the Dynamics 365 model “light users” are licensed with the Dynamics 365 for Team Members subscription.
Application subscriptions are named user subscriptions where a user is licensed only for one individual application. Dynamics 365 will have the following Applications as part of the Business edition: Dynamics 36 5 for Financials and PowerApps,
Dynamics 365’s standalone PowerApps offering is P2. Microsoft PowerApps is a service for building and using custom business apps that connect to your data and works across the web and mobile - without the time and expense of custom software development. Learn more at the PowerApps service page. PowerApps licenses always include Microsoft Flow capabilities. Microsoft Flow is a service for automating workflow across the growing number of apps and SaaS services that business users rely on. Learn more at the Microsoft Flow service page. PowerApps users who access Microsoft Dynamics 365 indirectly through a PowerApps must properly licensed for Dynamics 365. See the PowerApps licensing guide for additional information on Power Apps and Flow licensing.
Dynamics 365 for Financials, Business edition is a comprehensive business management solution for SMBs. The Dynamics 365 Financials, Business edition Application can be licensed one way: Dynamics 365 for Financials, Business edition (Per User License) – This license provides users with unrestricted access to the functionality included in Team Members, Business edition and the Financials App Dynamics 365 Applications include the “PowerApps for Dynamics 365 Applications” license. Financials users can use PowerApps to access Dynamics 365 within the bounds of their Financials license. Customers who have external accountants who wish to connect to the Financials Application can purchase one per tenant at no additional cost. External Accountant Licenses contain all the same use rights as Dynamics 365 for Financials license with the exception of the following: Access to user set up or admin tasks and CRM See Appendix A for a summary of Dynamics 365, Business edition use rights and the Power Apps licensing guide for additional information on PowerApps and Flow licensing.
Production Instance 1 Included Non-Production Instance None File Storage Unlimited Database Storage Unlimited External Accountant Licenses 1 Included Cortana Intelligence 1800 seconds per month/tenant
Licenses for Microsoft Dynamics 365 do not include licenses for other products and services that may be necessary to light up integrated scenarios or extend functionality; product licensing rights for these
must be established separately. The following resources can help you to determine the required additional licenses:
Dynamics 365, Business edition Apps do not include subscription rights to Power BI. Customers interested in lighting up integrated Power BI scenarios should purchase subscription licenses for these services separately.
Customers who wish to expand beyond the default subscription capacity included in Dynamics will need to have a separate Azure subscription.
Customers who wish to go beyond the PowerApps functionality included in Dynamics 365 Applications can also purchase PowerApps P1 or P2 on a standalone basis.
Microsoft Dynamics, Business edition subscriptions are only available through the Cloud Solution Provider program. Visit the https://partner.microsoft.com//en-US/cloud-solution-provider to learn more about CSP.
The Microsoft Cloud Solution Provider program enables partners to manage their customer’s success. Support for Dynamics 365 Business edition is solely through the Microsoft Cloud Solution Provider partners.