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A comprehensive set of questions and answers related to the ncit (presumably national certification in technology) exam. It covers various topics including jurisdiction, violations, ethics, legal complaints, evidence, and investigative procedures. The material is presented in a question-and-answer format, making it useful for exam preparation and review. It also includes key concepts and definitions relevant to the field, such as the standard of proof in administrative law, the role of investigators, and the importance of ethical conduct. This resource is designed to help individuals understand and retain critical information needed for success on the ncit exam, offering a structured approach to learning and reinforcing key principles.
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Jurisdiction * - correct answer ✅the right and power to interpret and apply the law Violation - correct answer ✅To break a law, rule, or regulation intentionally or unintentionally Respect * - correct answer ✅Must be earned and retained by actions each day Investigators * - correct answer ✅Impartial and objective fact finders Actions must comply with - correct answer ✅rules, workplace/ community expectations, principles of morality, and basic fairness Attitude * - correct answer ✅is what others perceive to be Ethics * - correct answer ✅Principle of right conduct
Complaint (legal) - correct answer ✅Presentation by the plaintiff in a civil action, setting forth the claim on which relief is sought ie admin complaint Allegation - correct answer ✅Assert, Affirm, Declare with/without proof of claim or concern Inquiry - correct answer ✅Close examination of some matter looking for truth Legally sufficient complaint * - correct answer ✅complaint is legally sufficient IF the fact(s) alleged are true and constitute violation of a law or rule Standard of Acceptance * - correct answer ✅jurisdiction and legal sufficiency
standard of proof in administrative law * - correct answer ✅preponderance of evidence best method to ID evidence - correct answer ✅mark the item personal attributes of investigator as truth seeker * - correct answer ✅honesty, integrity, objectivity professionalism - correct answer ✅always unbiased and professional conduct interview * - correct answer ✅non-accusatory questioning of an individual believed to possess info or knowledge interrogation * - correct answer ✅accusatory questioning of an individual believed to possess info or knowledge who is reluctant to disclose information
Monologue * - correct answer ✅matter of fact delivery that makes subject assume you already know everything verbal de-escalation - correct answer ✅use only when no weapons are involved; must be practiced beforehand purpose of inspection - correct answer ✅protect health, safety, and welfare of citizens by ensuring businesses are compliant exit interview * - correct answer ✅contact owner/ manager, explain results, prep for future, reestablish rapport, most overlooked portion of inspection societal expectation - correct answer ✅Integrity, mature judgement, friendly/ persuasive, firm, self-assured, confident professionalism (value) - correct answer ✅focus on instance not individual
semi-autonomous agency/ board sunset law - correct answer ✅a law that automatically terminates an agency, a law, or a government program Administrative Procedure Act (APA) - correct answer ✅must announce to public to allow comment/ opposition FOIA - correct answer ✅all documents subject to public request Ombudsman - correct answer ✅customer service rep for government Consent order/ negotiation settlement - correct answer ✅notice- admission of violation, waiver of right to hearing, agreed imposition of sanction/penalty
Summary suspension - correct answer ✅temporary suspension of license for safety of the public (typically set timeframe) formal hearing - correct answer ✅considered civil, not criminal, rules of evidence do NOT apply, hearsay has limited weight unlicensed activity is - correct answer ✅criminal Final Agency Decision - correct answer ✅If appealed was the agency acting constitutionally acting within scope of authority using correct procedure decision supported by facts justified penalty Complaint * - correct answer ✅an expression of pain, dissatisfaction, resentment, discontent or grief
sphere of investigation - correct answer ✅criminal, civil, or combination of agencies interagency behavior of individuals - correct answer ✅result of stimulus- priority of issue officials play roles predictable Directly related to complaint - correct answer ✅Elements, Sources of Information, Witnesses, Legal Instruments, Collect and Maintain Evidence, Experts, Problems Indirectly related to complaint - correct answer ✅Priority Assignments, Costs, Geographic Considerations, Staff Training/Talent/Skill Levels, Board Rules and Policy Investigation method - correct answer ✅Field/ central office, inspection, expert consultant, covert/ overt
required reports/ records - correct answer ✅4th amendment does not protect reports 5th amendment does not protect records inspection/ warrants - correct answer ✅must not violate 4th amendment subpoena - correct answer ✅official command with coercive effect search warrant - correct answer ✅require probable cause and not frequent in admin cases Investigative Hearings - correct answer ✅informal fact finding to explore potential violations Demand letter - correct answer ✅issued to suspect or witness to request info and outlines steps to be taken
major issue for investigators * - correct answer ✅conflict of interest specialization - correct answer ✅use of experts components of investigation * - correct answer ✅intake, analysis, planning, execution to develop a case - correct answer ✅investigators need to know laws and elements of case law of evidence - correct answer ✅consistent, reliable, fair evidence - correct answer ✅The means by which any contested factual matter may be established or disproved in a legal proceeding
Probative - correct answer ✅That which furnishes, establishes, or contributes toward proof of an issue to be decided. Admissibility - correct answer ✅Evidence that is proper to be considered in reaching a decision. classification of evidence * - correct answer ✅direct- eye witness, photo, records circumstantial- requires inferences to be drawn from the evidence in order to prove the case Evidence Types * - correct answer ✅real-email, gun, lab result testimonial- under oath statement demonstrative- aid testimonial evidence judicial- commonly known facts or agreed upon by both parties
impeachment evidence - correct answer ✅Demonstrating Bias, Self- Contradiction, Poor Character, Poor Perception, Prior Conviction/Bad Acts, Contradictory Evidence burden of proof - correct answer ✅on the prosecution, unless license application case take picture in order of * - correct answer ✅general to specific poor procedure consequences* - correct answer ✅loss/destroy/ never had, can't authenticate, damaged 2 goals of the interview * - correct answer ✅collect unbiased info, produce factual/ accurate info Investigators must show professionalism by * - correct answer ✅posture, bearing, facial expressions, gesture, style of speech
rapport building and gather info * - correct answer ✅demonstrate unbiased and professional conduct nonverbal communication * - correct answer ✅best way to ID truth and honest communication Location Considerations * - correct answer ✅Maintain constant awareness of environment People Objects Physical location Static vs Dynamic environments Know egress paths and locations Remember where you are keep questions - correct answer ✅short, simple, ample time to respond rapport building (self ID) * - correct answer ✅keep credentials and identifying info
concrete words in investigative reports provide * - correct answer ✅clarity report should follow * - correct answer ✅chronological sequence reports should be written in what person * - correct answer ✅1st: flows, clearer to reader purpose of the factual report * - correct answer ✅to be descriptive essential to being a good writer * - correct answer ✅proofreading when should report be written? * - correct answer ✅throughout process before disposing case * - correct answer ✅ensure appeal process (if any) has been completed
first rule to testifying * - correct answer ✅preparation main witness * - correct answer ✅investigator