NHA C BC S
E
X AM
VER S
I
ON
3
C o n
s
i
s
t o f 12
0
m
u
lt i
c
h
o ice Q
u
e
s
tio
n
s w
i
th
A
n
s w
e r s
1. A specialist is submitting a batch of claims to the clearinghouse and re- ceived a
report stating threeclaims were rejected.What should the specialists next steps be?
A. Build a patient for service is not covered
B. Reviews of scrubber report
C. Call the third-party payer to determine the reason for rejection
D. Appeal the rejection
An s w
e r
Review the scrubber report
2. Which of the following actions should be taken by a specialist to ensure a patient's
health information is protected? A. Confirming test results with the patient over the
phone at the reception area.
B. Asking the patients reason for their visit during check-in.
C. Using data encryption software on office workstation.
D. Leaving the workstation unlocked while stepping away to assist another patient.
An s w
e r
Using data encryption software on office workstations
