Download NOCTI Computer Repair Technology EXAM LATEST and more Exams Computer Programming in PDF only on Docsity!
END OF PAGE
Repair Technology
EXAM
LATEST
Parallel Port can transfer data - ANSWERS- 8 bits at a time How large is a sector - ANSWERS-512B How large is a cluster - ANSWERS-1024B USB 2.0 transfer rate - ANSWERS- 180 Mbps A technician is troubleshooting a start-up problem in Windows XP and is using the Enable Boot Log function to create a written log of the startup process. By default, the name of the written log is - ANSWERS- Bootlog.txt The FDISK utility is used to - ANSWERS-Partition a fixed disk drive Memory errors - ANSWERS-Can cause general protection fault errors
END OF PAGE
Repair Technology
EXAM
LATEST
Memory access speed is commonly measured, in modern memory modules, in ..... - ANSWERS-Nanoseconds Overclocking - ANSWERS-Temporarily increases the speed and functionality of a processor CMOS setup utility - ANSWERS-Can configure the COM port I/O address, front side bus speed, and the supervisor password on many system boards Fingerprint reader - ANSWERS-Is one example of a bio-metric device Pin 3 - ANSWERS-In a PS/2 keyboard connection, the pin that provides the ground connection PS/2 - ANSWERS-A connector with only 6 pins Laser Printer - ANSWERS-A printer that focuses a laser beam to form images that are transferred to the paper
END OF PAGE
Repair Technology
EXAM
LATEST
When speaking to a client it is important to address them as.... - ANSWERS-The appropriate, gender specific, formal title. (Mr, Ms, Mrs) A technician has just finished adding more RAM to a customer's computer. The RAM costs $85.23 and the technician took 1.5 hours to complete the upgrade. Labor costs are $25.50 per hour. The customer has a coupon for 15% off the cost of all parts and labor. The total bill before taxes would be..... - ANSWERS-$104. To project a professional image.... - ANSWERS-Show up on time for work, dress appropriately, be polite (even when dealing with rude customers), always smile when dealing with a customer What is the appropriate attire for a computer repair technician - ANSWERS-Business Casual A source of information on hazardous materials. - ANSWERS-Safety Data Sheet
END OF PAGE
Repair Technology
EXAM
LATEST
Disposal of rechargeable batteries, such as ci-cad and li-on, is commonly done by - ANSWERS-Taking to an authorized recycling center A CRT contains , which is hazardous during disposal - ANSWERS-Lead The advanced Configuration and Power Interface level that controls the internal process is known as - ANSWERS-C State Plug and Play devices - ANSWERS-Have their drivers installed automatically when they are first plugged in to the port A touch screen is a distinguishing feature of which type of computer? - ANSWERS-Tablet Ctrl +P performs what action - ANSWERS-Print the document
Repair Technology
EXAM
LATEST
A SO-DIMM would most likely be used to upgrade the memory in a
- ANSWERS-Laptop After installing an EIDE hard drive, the computer starts up with an error, "no boot device available." What should the technician do FIRST? - ANSWERS-Confirm auto-detection is enabled After a technician has finished or fixed a customer's computer, the final step is to - ANSWERS-Document the outcome Thermal Paste - ANSWERS-Used to assist in cooling the CPU A technician is working inside a computer and has added additional hardware. The computer no longer boots properly. The FIRST thing the technician should do is - ANSWERS-Remove the new component and try booting the computer Preventative maintenance plans should include - ANSWERS-Registry, documents, operating system settings, and backup files END OF PAGE
Repair Technology
EXAM
LATEST
A newly installed printer will not print from the computer. The FIRST thing a technician should do is - ANSWERS-Self-Test the printer Fusing is a step in the printing process. - ANSWERS-Laser CMOS setup Utility - ANSWERS-Used to configure the COM port I/O address on many system boards During boot-up, if a technician wanted to get to the Recovery Options in Windows 7, which key sequence must be used - ANSWERS-F8, then choose Repair Your Computer Eddie was searching in Windows for a list of services that start when a system boots up. Where is the BEST place to find this? - ANSWERS- Documents and settings folder To access the Registry Editor in Windows XP, use the following path - ANSWERS-Start/Settings/Control Panel/Settings, double click Registry applet, and select Edit END OF PAGE
END OF PAGE
Repair Technology
EXAM
LATEST
Social Engineering - ANSWERS-A program that can gather personal information from a social media website without the user's knowledge Firewall - ANSWERS-A system designed to prevent unauthorized access to or from a private network Virus - ANSWERS-Small piece of software that piggybacks on other programs Escalating - ANSWERS-When a technician cannot solve a problem, sending the problem to those higher in the support chain
