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Insights into the importance of non-verbal communication through facial expressions, tears, message clues, space clues, distracting gestures, handshakes, table manners, and international gestures. Learn about the significance of eye contact, hand gestures, and body language in various cultures.
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Face – Organ of Emotion Face – Offers Powerful Clues Face – Reveals Important Truths Face – Provides Clues to Feelings Face – Shows Age, Humor, Likes, Dislikes Face – Shows Attention or Lack of Attention With Eye Contact Face – Most Important Human Art Object
Sadness/Grief Happiness/Joy Fear/Anxiety Embarrassment/Surprise Anger/Frustration Nervousness Laughter Loneliness Winning/Losing Pain Shame
Use side plate to your left Bread knife is smaller and on your right Leave bread knife on side plate after use Do not use butter directly from its source Do not cut bread or roll Put the knife with the serrated edge facing you Ignore the crumbs Use outer cutlery first and work toward you
90 Percent of Communications comes from face-to-face interaction Erect Posture – Send energy and attentiveness signals Touching, Holding, Embracing, or Back Patting – Can be favorable or unfavorable Eye Contact – Strong and Powerful. You are always communicating with your eyes.
Southeast Asia – Showing the bottom of the foot is a grievous insult Kenya – Victory signal can lead to getting the fingers chopped off Saudi Arabia – Kissing in public can lead to being placed in jail Winston Churchill – V for victory signal became a symbol during World War II South America – Cheek kissing is a casual greeting gesture
O.K. Symbol in America considered as giving a curse in Saudi Arabia and an extreme insult in Germany Closing the eyes and nodding the head is sign of attentiveness in Japan Yielding right of way in a doorway is a sign of respect in China Clapping and whistling is considered approval (whistling is considered disapproval in much of Europe)
