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NYCHA Assistant Housing Manager Test Preparation Study Guide, Exams of Property Law

Western Governors University (WGU)Property Law

NYCHA Assistant Housing Manager Test Preparation Study Guide

Typology: Exams

2025/2026

Available from 06/12/2026

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NYCHA ASSISTANT HOUSING MANAGER TEST
PREPARATION
1.
Rent
Security
Agreement
*Answer*
Alternative to cash deposit, expires requires payment or risk non-payment
proceeding.
2.
TSAP
*Answer*
Abbreviation for Tenant Selection & Application Program.
3.
Family
Growth
*Answer*
Process
of
adding
a
person
to
the
household
through
legal
means.
4.
TTLS
*Answer*
Abbreviation
for
Turnover
Tracking
Log
System.
5.
Keys
Issuance
*Answer*
Given to the tenant after lease signing and apartment readiness.
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NYCHA ASSISTANT HOUSING MANAGER TEST

PREPARATION

  1. Rent Security Agreement Answer Alternative to cash deposit, expires requires payment or risk non-payment proceeding.
  2. TSAP Answer Abbreviation for Tenant Selection & Application Program.
  3. Family Growth Answer Process of adding a person to the household through legal means.
  4. TTLS Answer Abbreviation for Turnover Tracking Log System.
  5. Keys Issuance Answer Given to the tenant after lease signing and apartment readiness.

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  1. EIV Deceased Tenant Report Answer Deficiencies must be corrected within a specific timeframe.
  2. Rental Assistance Eligibility Answer Requirement for at least one family member to be a U.S. citizen or non-citizen with eligible status.
  3. Office of Payroll Administration (OPA) Answer Non-HUD database for verifying employment for specific NYC agencies.
  4. Affidavit of Income (AOI) Answer Submission with original income proof; verification steps if not available in HUD-EIV or non- HUD Database.
  5. Certified IRS Tax Transcript Form Answer Document required to obtain IRS tax transcript.

4 / Answer Tenant complaint about rent, requiring a final decision.

  1. Initial Intake Answer First contact point for a grievance not via NYCHA's Self Portal.
  2. Informal Conference Answer Meeting with Tenant within a specified time after grievance claim.
  3. Grounds for Termination Answer Valid reasons for ending a lease agreement.
  4. Remaining Family Members Answer Defined individuals still part of the family composition.
  5. Lease Termination Notice Answer Either party can end the lease with one month's written notice.
  6. Housing Managers

5 / Answer May delay submission to A.T.A.D Termination Unit under special circumstances.

  1. Supervision Answer Exists across all management levels.
  2. Control Process Steps Answer Include setting standards, measuring performance, comparing results, and taking action.

7 /

  1. Motivational Methods Answer Techniques to inspire and encourage employees
  2. Civil Service Test Answer Exam for government job eligibility
  3. Reinstatement Answer Requesting to return to a job position
  4. Excused Paid Leave Answer Authorized time ott with pay
  5. FMLA Answer Family and Medical Leave Act
  6. Disciplinary Process Answer Supervisory steps to address misconduct or poor performance

8 /

  1. Gas Explosion Answer Accidental release of gas causing an explosion
  2. DEO Answer Designated Ethics Oflcer
  3. Accidental Gas Explosion Answer Unintentional explosion prompting emergency response
  4. Authority's DEO Responsibilities Answer Tasks including discrimination case resolution and contract monitoring
  5. Progressive Discipline Pitfall Answer Mistake like focusing on symptoms, not causes, of negative behavior
  6. Counseling Memo

10 /

  1. Trial Officer's Penalty Recommendation Answer Suggested penalty based on disciplinary history and charge severity
  2. Workplace Violence Risk Factors Answer Situations like duties involving money exchange or community settings
  3. Employee Violence Indicators Answer Signs such as neglecting appearance or hygiene

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  1. Negativity in the workplace Answer Contributes to stress and is worsened by downsizing
  2. Observable behaviors of victimization Answer Include isolation from co-workers and lateness/unex- plained absences
  3. Sexual Harassment Answer Involves unwanted advances, flirtations, and verbal abuse
  4. Retaliation Answer Unlawful and can lead to disciplinary action under the law
  5. Employment Discrimination Reporting Answer Can be done anonymously to the Oflce of Employ- ment and Fair Housing Investigations

13 / Answer Can be filed with DEO within one year of the incident

  1. NYCHA Workplace Atmosphere Answer Should promote respect and understanding among coworkers
  2. Examples of Sexual Harassment Answer Include inappropriate touching and lewd comments
  3. Gender-Based Discrimination Answer Sexual Harassment is a form of this discrimination
  4. Penalties for Sexual Harassment Violators Answer Can face penalties up to $250,000 under NYC Human Rights Law