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Summary of Operation management
Typology: Summaries
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These are things I remember from the test: Role of Aggregate planning (strategic business plan), Engineering plan (question was what it included: Product Design/Process Design similar to question 6/7 on PA), know that Sales/Op Plans updated monthly, know diff between level/chase; Method Analysis (steps and results, specifically it identifies SOP for training and perf eval for existing employees); Pull/Push, know difference and how to apply; also know Kanban Production CRP role and calculating workloads at critical work centers (no parent/children) - I totally guessed on this. The problem looked diff than the text; MRP definition, when to outsource and the effects of outsource, Info Sys contribution to MRP; Design/Effective Capacity (mine was design - I remembered by the D in ideal which helped because ideal was in the questions); ISO9000 wasn't on my test, but ISO14000 was (what its used for); Know formulas for: Efficiency- Productivity- process velocity- Ratio of throughput time to value-added time. (Q25 on PA has all of them); Inventory Management: preventing stockout, counting daily, continuous/periodic Questions similar on OA: 9, 13, 19, 21, 22, 26, 28, 32 For management planning section: Make sure you memorize the planning process steps like