Kelli J. Schutte
William Jewell College
Robbins & Judge
Organizational Behavior
14th Edition
What Is Organizational Behavior?
What Is Organizational Behavior?
1-1
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Organizational Behavior: Introduction and Key Concepts, Lecture notes of Organization Behaviour
A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
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Kelli J. Schutte William Jewell College
Robbins & Judge
Organizational Behavior
14th Edition
What Is Organizational Behavior?
What Is Organizational Behavior?
What Managers Do What Managers Do
They get things done through other people.
Management Activities:
- (^) Make decisions
- (^) Allocate resources
- (^) Direct activities of others to attain goals
Work in an organization
- (^) A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals.
Discovered ten managerial roles
Separated into three groups:
- (^) Interpersonal
- (^) Informational
- (^) Decisional Mintzberg’s Managerial Roles Mintzberg’s Managerial Roles E X H I B I T 1– E X H I B I T 1–
Mintzberg’s Managerial Roles: Interpersonal Mintzberg’s Managerial Roles: Interpersonal Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.
Mintzberg’s Managerial Roles: Decisional Mintzberg’s Managerial Roles: Decisional Source: Adapted from The Nature of Managerial Work by H. Mintzberg. Copyright © 1973 by H. Mintzberg. Reprinted by permission of Pearson Education.
Essential Management Skills Essential Management Skills
Technical Skills
- (^) The ability to apply specialized knowledge or expertise
Human Skills
- (^) The ability to work with, understand, and motivate other people, both individually and in groups
Conceptual Skills
- (^) The mental ability to analyze and diagnose complex situations
Successful vs. Effective Allocation by Time Successful vs. Effective Allocation by Time E X H I B I T 1– E X H I B I T 1– Managers who promoted faster (were successful) did different things than did effective managers (those who did their jobs well)
Organizational Behavior Organizational Behavior
A field of study that investigates the
impact that individuals, groups,
and structure have on behavior
within organizations, for the
purpose of applying such
knowledge toward improving an
organization’s effectiveness.
An Outgrowth of Systematic Study… An Outgrowth of Systematic Study…
Evidence-Based Management (EBM)
Basing managerial decisions on the best available scientific evidence Must think like scientists:
Contributing Disciplines Contributing Disciplines See E X H I B I T 1–3 for details See E X H I B I T 1–3 for details Many behavioral sciences have contributed to the development of Organizational Behavior
Social Psychology Social Psychology
An area within psychology that blends concepts from
psychology and sociology and that focuses on the
influence of people on one another.
Unit of Analysis:
- (^) Group
Contributions to OB:
- (^) Behavioral change
- (^) Attitude change
- (^) Communication
- (^) Group processes
- (^) Group decision making
Sociology Sociology Unit of Analysis: -- Organizational System
Contributions to OB:
- (^) Group dynamics
- (^) Work teams
- (^) Communication
- (^) Power
- (^) Conflict
- (^) Intergroup behavior -- Group - (^) Formal organization theory - (^) Organizational technology - (^) Organizational change - (^) Organizational culture
The study of people in relation to their fellow human beings at
a given period in time.
Responding to Globalization Responding to Globalization
Increased foreign
assignments
Working with people from
different cultures
Overseeing movement of
jobs to countries with low-
cost labor
Managing Workforce Diversity Managing Workforce Diversity
The people in organizations are becoming more
heterogeneous demographically
- (^) Embracing diversity
- (^) Changing U.S. demographics
- (^) Changing management philosophy
- (^) Recognizing and responding to differences See E X H I B I T 1– See E X H I B I T 1–