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ORGANIZATIONAL DEVELOPMENT IN HUMAN RESOURCE, Slides of Management Theory
Six sigma is a way to manage with data (in contrast to intuition or tradition) in a process of continuous improvement. Six Sigma is a disciplined, statistical-based, data-driven approach and continuous improvement methodology for eliminating defects in a product, process or service
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MMFA13 – HUMAN RESOURCE
ORGANIZATIONAL
DEVELOPMENT
RATRI WAHYUNINGTYAS
S2 MANAJEMEN – FAKULTAS EKONOMI DAN BISNIS
LEARNING OBJECTIVES
- Mampu menjelaskan konsep pengembangan organisasi
- Mampu menjelaskan model pengembangan organisasi yang mencakup transformasi dan perubahan
- Mampu menjelaskan tentang perencanaan, implementasi dan evaluasi pengembangan organisasi.
Organization Development Process Model
START-UP
a.Menetapkan Sarana dan Prasarana
b.Membentuk Manajemen Proyek
c.Menentukan Team
d.Menentukan Proses Asesmen
e.Mengidentifikasi proses asesmen yang
akan dilibatkan
f.Time-line asesmen dan proses umpan balik
g.Mengkonfirmasi proses umpan balik
MEMBENTUK MANAJEMEN PROYEK
MENENTUKAN TEAM^15 Terdiri dari sejumlah orang degan keterampilan yang saling melengkapi Setiap anggota tim memiliki satu tujuan yang sama dan jelas Membangun rasa tanggung jawab bersama PERSYARATAN TIM KERJA YANG EFEKTIF 1 2 3
- TAHAPAN PEMBENTUKAN TEAM
MENENTUKAN PROSES DAN TIME-LINE^17 ASSESSMENT & PROSES UMPAN BALIK FASE PENILAIAN (EVALUASI PERTAMA)
FASE
PEMECAHAN
MASALAH
FASE
PELAKSANAAN
OD
FASE PENILAIAN
(EVALUASI
KEDUA)
UMPAN BALIK
Assessment and Feedback This phase is sometimes called analysis or diagnosis ; in this phase, the consultant and client : a. Determine / survey the organizational culture (including its strengths and weaknesses) b. Giving information to the organizational members based on employee survey c. Focus on a specific area of interest to the organization for special improvement
Benefit of Assessment and Feedback Clarify the problem Higher efficiency and effectivity Opportunity for improvement (strategic, operational and administrative) Incresing management and employee motivation Understanding organizational system Increasing employee morality 1 6 4 2 5 3
Assessment
Approach
APPROACH
Observation Secondary Data Interview Questionaire
relevan
Up to date
Tepat waktu
Akurat
OBSERVATION
QUANTITATIVE OBSERV’T QUANTITATIVE OBSERV’T
INTERVIEW^22
Type 1
- Structured Type 2
- Unstructured Type 3
- Combination
TYPE
QUESTIONAIRE
Perencanaan Kuesioner
Menggali Pendapat dan
memberikan pertanyaan yang
relevan dengan perusahaan
Menanyakan persepsi dan
sikap karyawan
1 2 Manajemen Puncak Terlibat dalam
- Karyawan
- Kelompok
- Unit kerja Responden
ASSESSMENT ANALYSIS AND REPORTING Tim Assessment
- Pengolahan Data Assessment Umpan Balik oleh manajemen puncak
- Penyebarluasan hasil olah data Tim atau satuan kerja di organisasi
- Menerima umpan balik Pertemuan dengan bawahan langsung Mendiskusikan Substansi dari umpan balik
PROVIDING FEEDBACK
- Feedback related to Job performance
- Focus on real activities
- Describe, don’t judge
- Based on specific behavior
- Result vs positive behavior
- Ask the question
- Select the key issues
- Constructive feedback
- Guarantee that feedback will leverage real action