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This study guide provides key information for staff preparing for safe and successful interactions with youth within the djj (department of juvenile justice) context. It covers topics such as communication skills, understanding youth behavior, trauma awareness, verbal de-escalation techniques, and the crisis development model. The guide also addresses the importance of dignity and respect, post-incident conversations, and behavior management strategies, offering a comprehensive overview for effective youth engagement and conflict resolution. It includes questions and answers.
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5 / Environment: Location, environmental & safety conditions. Self and staff: size & physical condition, emotion, ability, relationship w/ youth.
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