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PMP Certification Exam
A project team is working in a remote location, and its operability is threatened due to severe supply chain disruption. This risk was listed in the risk register, but the severity of the disruption was not accounted for, so guidance on the response is minimal. correct answer Seek expert judgment on the matter and revise the risk response A tech startup has four projects authorized and running:1. Customer experience (CX) app development with executive stakeholders2. Third-party app development with new vendors3. Project with global team members who speak six languages4. Game development using experimental technology Which statement about risk and quality is correct? correct answer These projects all contain inherent risk and require unique quality metrics. A company is losing market share to disruptive competitors with new business models. A cross- functional agile team has been formed to recommend ways to recover market share. How can the team increase its chance of producing successful recommendations? correct answer Focus on understanding the value consumers seek and the value competitors offer. A PMO in a large manufacturing company has been working diligently to retrain project managers and standardize software and templates across all projects so that every project in the company will produce compliant artifacts. Which type of PMO is being described? correct answer Controlling A project manager in an organization that uses traditional project management is assigned to an ongoing project. Recently, the organization has started to use agile methodologies for projects. The project manager hears that some team members think key subject matter expertise is missing and that the team does NOT collaborate enough. How should the project manager respond to these team members' concerns? correct answer Add cross-functional internal resources and explain their value to the team. A government is ready to announce a new tax on sugary products to fund a healthcare program. The team is working on the first set of goals to secure buy-in from the industry stakeholders and launch a strong public campaign to support the mandate.In which three ways can the project build a shared understanding of the project goals with public stakeholders? (Choose three) correct answer A. Create partnerships between the government and industry stakeholders so that the industry is prepared to support the change. C. Announce the tax along with an advertising campaign to educate the country and individuals about the benefit.
E. Use an incremental approach by taxing products with the highest sugar content only and explain how this will improve health results over a period of time. A project manager joins an organization with departments to manage donations, construction, marketing, volunteers, and finance. The company also has a manager of project management to oversee all of the ongoing projects. The project manager reports directly to the project management department but shares staff with other departments.What type of organizational structure does this describe? correct answer Matrix A project to upgrade a local bridge while removing some of the protected environment has been approved by the county municipality. The project sponsor met the project manager and wanted specifically to identify, monitor, and correct based on PESTLE factors.What impacts should the project manager consider as a result of this decision? Choose two: correct answer A. Political C. Economic A product owner has created a lot of epics and has started breaking them down into user stories. These high-priority user stories fulfill the definition of ready. At the iteration planning meeting, the product owner leaves after 2 hours.What should happen next? correct answer The team should decompose the user stories into tasks. A project manager is interviewing to join a company that is complex with all organization structure included. What organizational structure should the project manager expect? correct answer Composite A project manager leading a diesel engine development project has been asked to join the PMO. The PMO is supportive in nature. Several junior and new project managers are struggling with how to implement stakeholder engagement and how to structure the project management plan document. How should the project manager approach this situation? correct answer Supply templates, best practices, and train the new project managers. Company P's IT transformation project has three (3) deliverables, and they have the following characteristics, according to the project team:- Deliverable 2 has strictly scheduled milestones, with no expected variation in the timeline.- Requirements for deliverables 1 and 3 will change quickly during development. Which project life cycle should the project manager use for this project? correct answer Select a hybrid project model; position deliverable 2 as a single waterfall phase embedded in an overall agile project.
A company is using a predictive approach for the development of a particular component as defined in the scope management plan. Due to regularly changing regulatory requirements, the development team has requested to utilize agile approaches.What should the project manager do about the development team's request? correct answer Analyze the requirements that will need to be addressed under the requested method A project manager implemented an approved change to manage a risk. Three (3) months after the implemented change, the project manager learns that the change did NOT produce the desired result, instead producing negative consequences.How can the project manager avoid this problem in future projects? correct answer Update the list on the risk register with the risk. A project manager is an aggressive project manager known for producing results. The project manager aims to pick an organizational structure where the authority of the project manager is the highest.What organizational structure should the project manager request from the sponsor? correct answer Projectized A Canadian start-up company announces to the press its imminent launch in the European Union (EU) and Latin America. Soon afterward, the compliance team recommends delaying the launch by 6 months to avoid substantial penalties related to a new set of EU regulations.Which approach could the project manager take to advance the launch project while preparing the compliance measures? correct answer Split work affected by the regulations into an agile track and replan unaffected work in the predictive schedule. A project's daily standup meetings are long, often lasting more than two hours. The project team uses the standup meetings for extended discussions about solutions to project obstacles.What should the project manager do to improve the daily standup meetings? correct answer Coach team members towards shortening standup meetings to 10-15 minutes and improve their method for identifying solutions. Before the next iteration begins, project team B meets about an unexpected challenge that threatens to delay the current phase. The task in the next iteration CANNOT be completed because of this challenge. Another team within the project depends on the timely completion of Task 1 in order to fulfill their work. How should the project manager resolve this issue? correct answer Meet with the product owner to prioritize the iteration backlog, so that it does NOT impact other teams or obligations.
There has been a major change in the company's direction due to management change and the realignment of long-term goals. 30% of the staff from the project have been asked to leave. The remaining team members are confused about what the vision of the project now is, and it's goals.Who should communicate the vision and mission of the project to the team members? correct answer Project manager A new product development project is to be initiated in a difficult business context. Competition is driving prices down, and supply costs are rising.Why would an agile incremental project approach be the safest choice in this context? correct answer It accelerates the delivery of business value and minimizes the risk of irrelevancy. A project manager realizes that stakeholder interests will conflict on a project and decides to utilize a stakeholder engagement assessment matrix. The matrix pinpoints an influential stakeholder who is resistant to the project. The project manager needs to align this stakeholder's expectations with the goals of the project.How can the project manager accomplish this goal? correct answer Produce a stakeholder engagement plan. A project team with members from many different countries is struggling to cooperate. The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase. The project is beginning to fall behind schedule.What can the project manager do to move the team to the norming phase? correct answer Plan social activities to help foster stronger interpersonal relationships and identify shared goals. A project manager developing an updated mobile app for a bank has been informed that some of the requirements have changed due to new compliance law that just passed. What should the project manager do first? correct answer Assess the impact. A project involves six different companies, and the project sponsor is a global organization. At the midpoint of the project, the project manager learns that one stakeholder is experiencing difficulties and CANNOT provide their former level of involvement.The project manager needs to __________ and then __________. (Fill in the blanks with the correct pair of answers.) correct answer mitigate the risk; update the stakeholder engagement plan During requirement gathering interviews with customer support team members, there is a common thread that managers do not listen to them, value them, or empathize with challenges they face. How would emotional intelligence training help in this situation based on these findings? correct answer Allows managers and team members to be aware of each others' emotions.
C. Identify stakeholders. Which of the following is not a component of the Communications Management Plan? correct answer The Stakeholder Register. A list of stakeholders who will receive communications about the project will appear in which of the following documents? correct answer Communications Management Plan An agile innovation team is highly productive. However, the Head of Operations informs the product owner that the company is NOT getting a sustainable return on investment from the team's work. How should the product owner address the problem? correct answer Identify minimum marketable features (MMF) and prioritize relevant backlog items. A racing team has just finished a season and is preparing for next season. The owners think they should change the way the business works to make the company more efficient and have better control over outcomes and budget. The team engineers want to continue researching and running highly experimental design and technology developments. The racing team has hired a project manager for consultation.What should the project manager recommend? correct answer Suggest the adoption of a company-wide cultural transformation based on the agile mindset that will foster holistic improvements. A key stakeholder submits a change request that exceeds the tolerance of a compliance requirement. What should the project manager do next? correct answer Review the project management plan and adjudicate how the team should proceed. A financial tool that calculates the present value of all cash outflows minus the present value of all cash inflows is referred to as which of the following? correct answer Net present value For this project, the team may develop its own set of operating procedures and operate outside the standard formalized reporting structure during the project. What organizational structure does this represent? correct answer Composite Which of the following statements most reflects the approach of servant leadership? correct answer Lead by supporting the team needs.
A new team member has joined the project. Another project team member who is mentoring the new team member shares a team charter. Which of the following are part of an effective team charter? (Choose two.) correct answer A. Shared values D. Conflict resolution The product owner is responsible for evaluating and providing the greatest business value and Return on Investment (ROI) to the organization.What tools should the product owner use to achieve this objective? correct answer Product backlog. A project to increase aircraft capacity is complete and the product has been accepted. The project sponsor would like to know how and when the project has met the benefits outlined in the project.To what document should the project management refer? correct answer Benefits management plan You are working on a software upgrade project. After some deliverables were accepted, the customer had additional items to add to the scope. The project team does not understand how to proceed.What document should the project manager look into to help the team? correct answer Scope management plan A project manager needs to ensure that the team delivers business value within the required timelines. The project manager recently learned that key stakeholders are worried that the current release plan will NOT meet urgent business needs. How can the project manager effectively respond to stakeholder concerns? correct answer Consult with the stakeholders and team members to identify the minimum viable product (MVP) needed for launch. What are the rules about the length of a Sprint? correct answer 1-4 weeks Project A is developing a customer service prototype for a company's marketing department. The customer stakeholder group includes franchise owners and direct customers of the company. The prototype scores 95% on fulfilment of the functional requirements defined in the scope, which is a passing score in the project's agreed quality metrics.The franchise group is unwilling to approve the prototype since it does NOT fulfill a particular functional requirement, but the direct customer group gives approval.How can the project manager handle communication with this diverse stakeholder group? correct answer Thank the customers for their approval; review the WBS and verify the requirements documentation with the franchise group.
What is self-organization? (Choose two.) correct answer A. Asking teams to assess and agree to work goals as a group. C. Using a pull-based approach to ensure effective use of team resources. Months into the project, work on a planning package needs to be further broken down and scheduled. Which of the following should be done by the project team? correct answer Update the WBS dictionary as the planning package is converted to work packages. A project manager begins to prepare the project management plan after receiving the project charter.There is currently NO historical information in the project management office (PMO).What next step should the project manager take in this scenario? correct answer Seek advice from experts in the field. In a large organization, who is responsible for managing the governance of projects? correct answer The PMO. Review the following characteristics of a project meeting led by a project manager:- Project manager reviews charter for high-level milestone schedule.- Reviews EEFs and OPAS.Utilizes expert judgment, historical information, and meetings with stakeholders.- Determines how to define and sequence activities and build a gantt chart.What document will be the result of this meeting? correct answer Schedule management plan. Which of the following are methods to prioritize project objectives and deliverables? (Choose two.) correct answer A. Paired Comparisons D. MSCW (Moscow) Analysis You inform the project sponsor that the project management plan will continuously increase in level of detail as the project moves forward. In project management, what is this process known as? correct answer Progressive elaboration Company G has a goal of increasing customer satisfaction within four (4) months and initiates a project to meet this goal. The project manager needs to identify best practices.Which method should the project manager use to accomplish this? correct answer Benchmarking
A project manager in a virtual team realizes, during the third iteration of product development, that the team dashboard that shows progress on work is faulty and is NOT showing updates.Which action should the project manager take? correct answer Get the dashboard fixed. What is the purpose of decomposing the project work into a hierarchical WBS structure? correct answer To create smaller more manageable chunks, which can be better estimated for cost, time, and resources, and help control the project. Which of the following should be included in a Communications Plan? (Choose two.) correct answer A. How and when team meetings are run. D. Preferred communications approaches with external stakeholders. During a meeting, a key customer expresses that one of the deliverables is not related in any way to the goals and objectives of the project. The sponsor asks the project manager to supply the document that links requirements to their origin, tracks them throughout the project life cycle, and tracks them in relation to goals and objectives.What document should the project manager refer the key stakeholder to? correct answer Requirements traceability matrix Which of the following is not a benefit of planning for a Minimum Viable Product? correct answer Project team disbands early A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach.Why did the project manager choose a hybrid approach? correct answer A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction. A project manager is compiling the following: Accuracy of the activity duration estimates. Units of measure to use for the activity schedule. Rules of performance measurement to be used. Schedule performance control thresholds. What document is the project manager compiling? correct answer Schedule management plan. Every time boxed iteration in the project has a demo scheduled at the end during the iteration review session. What is the goal of this demo? correct answer To solicit feedback from the product owner and other stakeholders.
A customer has informed the project manager that one of the team members who is required to complete the work on a deliverable has mentioned about a vacation plan during an informal conversation. The project manager identified another team member and their role as R in a RACI chart.What should the team member understand from this situation? correct answer The team member is responsible for the activity's execution. Which of the following are components of a project agreement? (Choose two.) correct answer A. Pricing and payment terms B. Incentives and penalties Which of the following is the best approach to estimating effort? correct answer The work is estimated by the people who will be asked to do it. A project manager is uncertain about the duration of a project for a new product and consults several groups of subject matter experts (SMEs). The first group advises that development can be finished in 40 days. The second group identifies some risks that could make the duration up to 60 days. The third group proposes a new development method that can shorten the time to 20 days. What is the estimated development duration for the new product? correct answer 40 days A project is running behind on schedule. The project manager decides to crash the project. What document would the project manager update? correct answer Project staff assignments. The project manager is using a Kanban board to monitor the project's activities and development in a project using the Scrum approach. What technique would the project manager employ? correct answer Pull an item from the previous stage of development into the next. Changes and new requirements are coming in from the product owner and the project team is tasked with making decisions about activities, risks, estimates and other challenges concerning these new requests. What tools might the team use as disagreements and conflicts begin to occur? (choose two) correct answer A. Fist of five. B. Planning poker. Review the following project characteristics: A project is approved by the sponsor. The project manager completes defining the scope. The PM invites the team to determine deliverables, relevant tasks, and
assignees to the tasks so they can be tracked. What is the final output of this effort? correct answer Work breakdown structure (WBS) dictionary. A key stakeholder would like to review the deliverables, tasks in the project, and who is assigned to the tasks. The project manager indicated she will send the document soon. Who would the project manager invite to the meetings to complete this document? correct answer Project team members. A hybrid virtual reality project is running an agile software track and a predictive electronics track. Halfway into the project, delays are accumulating due to misaligned deliverable releases between the two tracks. Which two elements should the project manager combine to produce a common network diagram? (Choose TWO). correct answer A. Definition of Ready with dependency milestones D. Definition of Done with exit criteria During sprint planning, some new backlog items are prioritized but NOT estimated. The product owner requires a new set of tests to verify the unique properties of the items.What should happen before adding it to the sprint backlog? correct answer Add the relevant acceptance criteria in the Definition of Ready before estimating. A merger of two companies results in combining an agile software project and a predictive electronics project into a single hybrid project. Two months later, requirements have changed in both tracks but NEITHER has a full picture on status or importance of the requirements.How can the project manager best resolve the problem? correct answer Create a requirements traceability matrix by combining the product backlog with the requirements specification and define both documents as input. As part of a product development, the key stakeholders held a meeting and decided that a contentious but important part of the project must be outsourced because there are several cheaper and higher quality options available externally. What should the project manager do next? correct answer Update the procurement management plan. You will rent three large monitors so meeting attendees can see the speakers. Which of the following documents should you prepare first in order to procure the monitors? correct answer Procurement Statement of Work A project has the following characteristics:- A quality management plan is in place. - The quality management plan states that project deliverables must be reviewed, at a minimum, 1.5 weeks before
six months. They have submitted all the invoices for the money they have spent on the work, as well as an invoice for the fee of $5,000. What type of contract was this? correct answer Cost-reimbursable A team member who is new to the organization and working on projects has several questions. He asks the project manager to meet with him to discuss these items so he can understand the project planning process. The project manager is delighted that this new team member is taking so much interest. The team member asks, If we must complete the software code before we can create the user manual, what type of dependency exists between these two work packages? How should the project manager reply? correct answer Finish to Start What is the process to create a project budget? correct answer Combine all individual activity cost estimates and aggregate them for the entire project. Submit this to the sponsor, and modify it if necessary. The agreed-upon final cost estimate is the budget. A new regulation to ensure higher safety and security that would impact the project significantly came to light while a project required to automate a biometric building entry system was in execution. What should the project manager do first? correct answer Review the regulations and update the required quality standards and project objectives. A project is soliciting proposals to outsource a component to a vendor. The component is based on research papers published by the company. The sponsor asked the project manager to ensure that the source selection criteria requires the vendor respects this situation. What should the project manager do next? correct answer Make sure the vendor understands and agrees to protect the intellectual rights. A project manager who has been recognized as a quality guru was asked to provide the cost/benefit justification for the budget recommended for quality. The sponsor asked the project manager to review all costs of the project and identify the most area to invest. What category of costs should the project manager recommend? correct answer Fault-tolerant design A project that is in progress requires a resource with a specialized skill. Because of time limitations, the agile team has two options: either borrow a team member from another department who can work part-time or use an independent contractor. The eight-team members discuss the options, but they are unable to reach an agreement. The vote is 50/50, and both options have positive benefits as well as risks. What should the team do? correct answer Empower the team lead to make a decision based on multicriteria analysis.
While working on a project that was received from a regular customer, a vendor notices that some of the deliverables will be delayed and there might be cost overruns. What should the vendor project manager do in this situation? correct answer Send advance notification to the buyer. A project manager who is an expert at delivering high quality outcomes from a project has been put in charge of an ambitious medical imaging tool. The sponsor has requested the project manager to establish the standards for the project to achieve the desired performance.What should the project manager do next? correct answer Identify and adapt applicable company policies, procedures and guidelines. While integrating the project management plan, what is a primary component? correct answer Outputs of the planning process. The sponsor has asked the project manager to provide the sources of risks organized into categories that are relevant to the stakeholders - technical, external, financial, organizational, and management related. What should the project manager do next? correct answer Develop a risk breakdown structure After integrating the communications management plan into the overall project plan, what would be the next logical step? correct answer Distributing the plan to all the stakeholders. A key stakeholder disagrees with the project manager and the team that the processes used by the team satisfy the expectations of product and deliverable performance of the project. The project manager is concerned about procedures to identify nonconformance and corrective actions for continuous improvement. What document would the project manager refer to find this information? correct answer Quality management plan A project manager was informed by the legal department that there is going to be a likely delay in obtaining approvals for certain parts that are required components of a project. The team members estimate this might put the project behind schedule. What should the project manager do next? correct answer Document the event as a threat in the risk register and risk report Which of the following individuals is not a stakeholder in a project? correct answer Someone who is not interested in the project
Which of the following will the project manager need to ensure before effective training can take place? (Choose two.) correct answer A. Training is successfully resourced and scheduled. C. Reminders should be planned and executed to ensure trainees are aware of the training and confirm their participation. What does configuration management address? correct answer Activities such as how version control of project documents and changes to the product will be initiated, analyzed, and traced. A key stakeholder would like to review the deliverables, tasks in the project, and who is assigned to the tasks. The project manager indicated she will send the document soon. Who would the project manager invite to the meetings to complete this document? correct answer Project team members. Which of the following are not an information radiator? correct answer Stakeholder engagement plan The project has a project team that is dispersed around the United States and in several countries in Europe. The project manager must assess the engagement of all project team members and be able to develop ways to help the diverse team work together effectively.What should the project manager do next? [choose all that apply] correct answer A. Develop positive team dynamics using persistence and focus on the needs of all project team members. B. Create effective internal communications within the project team that encourages respect for all cultures. D. Get buy-in from the project team members on the goals and objectives, methods, and standards. For a project to develop an aerospace post, the business case and benefits management plan shows there is a lot of complexity in the project. The sponsor advises the project manager to develop a way to manage and control the work.What should the project manager do next? correct answer Break the project down into phases. A project manager works for Tortilla Yum Corp and has been assigned leading the development of a new line of sports team based snack foods. The project manager is excited about this new opportunity and eager to build a project team.Which interpersonal skills could the project manager use to build the team? (Choose two) correct answer A. Cultural awareness C. Decision making
Which of the following are types of project metrics that may be appropriate for a given project to capture and report? (Choose two.) correct answer A. Percentage of work completed B. Defects Which of the following is a good practice for the use of collaboration tools? correct answer Define team goals and practices before consideration of what tools the team will need. A stakeholder is conversing with you regarding a potential change to a specification. Which best exemplifies active listening by you? correct answer Asking relevant follow up questions. Which of the following is a good example of mitigating the probability of the risk of becoming overcome with smoke on a project? correct answer Install smoke detectors. You mentor a team member on leading an estimation session. Which skill are you mentoring? correct answer Facilitation A project manager is negotiating resources with a functional manager. The functional manager indicates the resource requirements were fulfilled already. The project manager disagrees and shows a resource calendar.Which of the following are components of a resource calendar? (Choose two.) correct answer A. Working days C. Availability of physical resource A project manager working on a diversity and inclusion project was informed of a situation involving theft and abusive comments. The information is confidential and must be shared with only a limited number of individuals in the proper format. What document would the project manager refer to know how to approach this situation? correct answer Communications management plan. Due to a pandemic situation, the team is all working from home and is using shared task boards, shared messaging and chat boards, videoconferencing and knowledge repository tools.What action should the project manager take for the team to be successful? correct answer Ensure the team has a shared goal and clarity on roles.
