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Information on printing services and it facilities available to students at nui galway. It covers topics such as printing options, print queues, wifi printing, email printing, purchasing print credit, and it services for students. It also includes details on how to activate and use a campus account, as well as security measures.
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You can print, copy and scan documents at any Multi-Function Printer (MFP) located throughout the campus. You have the option to print in black & white or colour (choose this option before sending your document to print). Printers are clearly identified as ‘Black & White’ or ‘Colour’. You will need to have print credit on your account to print as there is a charge for printing. See the ISS website for more information. (nuigalway.ie/iss4students).
The following print queues are installed on PC suite desktops: BW_Release - Black & White only Colour_Release - Colour The print jobs are submitted to a release queue and you can visit any MFP to release and print your job. Your print job will be available up to 24 hours after the job was submitted.
You need to install a wireless print package to use this service. This package is available for download from the ISS webpages under
Send an email including the document you want to print either to [email protected] (for black & white printing) or [email protected] (for colour printing). Visit any MFP to release and print your document. You may also scan a document at any of the print release stations. Scanned documents will be sent to your NUI Galway email address as an attachment.
Online: You can purchase print credit online at printcredit.nuigalway.ie/. Purchased print credit will be immediately added into your account. Cash Kiosk: Print credit can also be purchased from print kiosks located in: the Print Release Room 125A, opposite the Arts and Science PC Suite in the Arts & Science Building, the front foyer in the Cairnes' Building, the Engineering Building and also in the James Hardiman Library. Check the ISS website for the most up to date information: Forgot your Campus Account password?
Advice and support on how to use IT services are available from the Library & IT Service Desk. The Service Desk is located in the foyer of the James Hardiman Library. We recommend visiting the ISS website (nuigalway.ie/iss4students) for advice and information on services provided in advance of raising a support request. In addition, please visit the Library & IT Service Desk Facebook page (James Hardiman Library, NUI Galway) for the latest service status information. How do I raise a support request?
nuigalway.ie/iss4students/ nuigalway.ie/iss4students/
General access PC Suites are open from 08.30 to 22.00 (Monday- Friday). Some suites are open at weekends and over holiday periods. Full details are available on the ISS website.
SPSS, Nvivo and Minitab are available for students. In addition to soft- ware available to students in the PC Suites, it is possible for students to avail of deals on certain software for use on their own personal devices. Visit the ISS website for more information about software. nuigalway.ie/iss4students. ISS does not endorse any particular supplier and provides this infor- mation to make students aware of software deals available.
You are responsible for your own files, wherever they are stored. All students are allocated disk space on the network servers, your U:Drive for storing your files from one session to another. You are responsible for maintaining this disk space. Remember: Always keep a backup of your work. OneDrive provides 1TB of space for storing your files in the cloud. Campus Accounts and all associated IT services are automatically disabled when no longer a registered student at NUI Galway.
We welcome all feedback on your experience of our service and any comments on how we can improve. You can respond to the survey provided on the closure of your ticket or you can also send your com- ments to [email protected] with the subject line ‘Feedback’. Updated 09/
What is Your Campus Account? Your Campus Account provides access, using a single user ID and password, to Blackboard, Email & Microsoft Office 365 Apps, Library Systems, MyCampus, Online Registration, PC Suites, Placement, Exam timetables and Exam results. You must activate your Campus Account before you can use it.
Your Campus Account User ID is your current Registration/Student ID number. This ID is used to access all services except your student email (Office 365) which uses your student email address. (See Student Email and Office 365 Apps section of this leaflet.)
On first login, you will use a temporary Campus Account password which is provided in your registration guide at nuigalway.ie/registration/. If you have any queries regarding your password contact the Library & IT Service Desk (contact details available in this flyer).
Your Blackboard account will be available for login 24 working hours after you have registered. If you haven’t already registered go to Online Registration (nuigalway.ie/registration/). To access Blackboard go to nuigalway.ie/blackboard/ and login with your Campus Account details. Courses and Modules To choose your modules go to nuigalway.ie/registration/, once chosen your module options will appear in 24 working hours on your Blackboard account. Module content is made available by your course instructors/tutors. Campus WiFi You can connect to the campus WiFi network using NUIGWiFi or through the eduroam service. NUIGWiFi can be accessed by choosing ’NUIGWiFi’ from the available networks and entering your Campus Account credentials when prompted. (Your credentials are not stored and will require re-entry). Eduroam is a globally available service for educational institutions. Connecting to eduroam can differ depending on device and software versions. Note: You will only have to enter this information once per device. To connect to the eduroam network use the eduroam Installer available at https://cat.eduroam.org.
Where do You Register? For Registration information and to register for your course and choose your modules go to nuigalway.ie/registration/. Once you are registered you should activate your Campus Account. Information & Identity Security Student Email & Office 365 Apps The University has a number of Information and Communication Technology (ICT) security policies which you should familiarise yourself with, which are available at nuigalway.ie/itsecurity/. Spam and Phishing Be suspicious of any email with requests for personal information such as passwords or bank account details. Information Solutions and Services will NEVER send an email asking you to provide us with your Campus Account password or ask you to verify your account.