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A series of exercises focused on managing changes in projects. It covers various aspects of change management, including change request processes, change control boards, and the impact of changes on project baselines. The exercises provide practical scenarios and questions to test understanding of change management principles and best practices.
Typology: Exams
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Preventing unnecessary changes - Approaches to change will vary with the project lifecycle you are using. In a predictive project the project manager's attention is BEST spent doing which of the following? Change management plan - A client's employee asks the project manager for an additional, new product feature during a status meeting. To what document should the project manager first refer to find out who has the authority to approve this request? Confirm that all team members and stakeholders understand and follow the change management plan. - A project is in the execution stage. Three necessary changes are brought to the attention of the team. The team members all have differing opinions regarding how to implement the changes. What should the project manager do? Fill out a change request form and request a signature from the project sponsor. - The chief financial officer, who happens to be your project sponsor, has just called you into their office to discuss a requested change in your project. After asking you several questions, the project sponsor tells you to implement the change. What is the next thing you should do? Direct and Manage Project Work - In which of the following processes would you implement an approved change request? Prioritize the change yourself without involving the project team. - James is the project manager for the construction of a new terminal at an airport. He and his team are executing the work as planned. Two equally important stakeholders are requesting a change to the project. Both feel their request is the priority at this stage of the project. What is the best thing to do in this situation? You identified a situation where a corrective action was needed and subsequently approved by the change control board - The construction project for a new building is running behind schedule and over budget. When looking at project performance to date, you realize one of the main reasons for schedule delays is the inexperienced foreman. You recommended a change to the change control board to involve a more experienced foreman to mentor the inexperienced one. How would you describe this situation? Monitor and Control Project Work which may result in a change request. - You are a project manager for a start-up technology company. You are working with an overseas client to install a new cloud technology-based enterprise system. Your project team was trying its best but was unable to meet the specifications of the product. You decide to analyze the variance and decide a proper course of action. Which process was performed and what is the likely outcome of your analysis?
Update change log and other documents, inform the stakeholders, and follow the new plan - You are the Project Manager for ACME software company. Your current project is doing well, but you have many defects. You submitted a change request that recently came back approved. You have had several issues in the past with change requests not fulfilling their requirements. As the Project Manager, how should you proceed? Implement the approved change via Direct and Manage Project Work - You are using an iterative life cycle for your project according to your project management plan. The deliverable has been approved by the customer, but there has been a change request submitted by the customer. The request has been approved and all documents updated. As a project manager, how should you proceed? Develop Project Charter --> Develop Project Management Plan --> Direct & Manage Project Work --> Manage Project Knowledge --> Monitor & Control Project Work --> Perform Integrated Change Control --> Close Project/Phase - Project Integration Management Process Prevent the root cause of the change - You are the PM on a multi-million dollar project. Your scope and cost baseline were just accepted by the sponsor and the resources have been applied by the PMO. As you near the completion of planning, a team member informs you of a change to the schedule and there is minimal impact to the other baselines. What should you do next? Kanban Boards - When changing to an agile environment the change process can be treated as a separate agile project using what tool to track the status of change. Update appropriate documentation to show that the change request was rejected. - You are managing a hybrid project and the Change Control Board just rejected a change request. What should you do next? Review the Change Management Plan to determine the next steps. - Your organization has moved to a hybrid approach and you have been asked to replace a Project Manager who recently left the project for personal reasons. A new regulatory requirement has emerged, and you are working with your team to perform an impact analysis. However, no one on your team knows who will actually approve this change. What should you do next? Enact the Perform Integrated Change Control process. - A project is started based on the approved scope. As the project design is being implemented, a team member says that the product will not meet the requirements in certain situations. Correcting the issue will not only cause an increase in scope and costs, but the project will also miss the deadline. The project sponsors do not have additional funding to support the project. Considering this information, what should the project manager do? Add the lessons learned to the organization knowledge base. - A project manager has completed the following steps: Finished a major IT deployment project, confirmed with
Change - You are the project manager for a large logistics and transportation company. You are currently managing a project that specializes in project cargo and over-sized shipments for energy, industrial, mining, oil and gas, solar, steel, and wind industries. Which of the following is easy to accept early in the project and difficult to accept late in the project? Project management plan, work performance reports, enterprises environmental factors, organizational process assets, change requests - You are the project manager for a large defense contractor. You are currently attending a change control meeting to get several scope changes approved. What items should you be relying upon as you perform this process? Create a change request to get approval for the revised work required to fix the problem
Update all project documents that are affected by the change - You have just received word that a particular change request was approved by your project sponsor, even though you did not believe the change to be a good idea. What should you do next? Understand the impact of the change - You are managing a complex network infrastructure upgrade and one of the customer's representatives informs you that he wants to change a certain aspect of the project. What should you do first? Change Control System - You are dealing with multiple requests for changes on a project, some of which are very minor and some more impactful. You want to be sure that the appropriate person/body is approving each of the various change requests, so you should consult which of the following? Work performance reports - Minimizing/avoiding scope creep through effective change control can have a positive impact on the timeline of a project. Which of the following is an input to Perform Integrated Change Control? Reflect the approved change in the time, cost, and scope baselines, along with other documents that are impacted - A change has been approved for your project scope. This change will require an additional $135,000 in costs and will take six additional weeks of project time. What should you do next?