Project Management - Operations Management - Lecture Slides, Slides of Production and Operations Management

This is one of lecture from a full series on Operations Management. Main points from the lecture are: Project Management, Product Or Service, Global Competition, Knowledge Explosion, Corporate Downsizing, Increased Customer Focus, Characteristics of Projects, Specific Deliverable, Specific Due Date, Part of Programs

Typology: Slides

2011/2012

Uploaded on 12/20/2012

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Project Management

Definition

• Project

  • a series of jobs usually directed toward some major

output and requiring a significant period of time to

perform

PMI Definition

“A temporary endeavor undertaken to create a unique

product or service”

Project Management Institute, 2000

Why the emphasis on project

management?

  • Many tasks do not fit neatly into business-

as-usual.

  • Need to assign responsibility and authority

for achievement of organizational goals.

  • Need to succeed and prosper!

Growth in PMP Certification

4,400 6,415 10,

18, 27,

52,

128,

207,

235,

260,000+

2,

Other Common Characteristics of

Projects

  • Multidisciplinary
  • Conflict
  • Complex
  • Part of Programs
  1. Lack of Project Manager Authority “I must be a mushroom. They keep me in the dark, feed me manure, and then they can me.”
  2. Lack of team participation “If workers were smart, they’d be managers. Why ask them anything? After all, I’m the boss.”
  3. Bad reporting “Reports are just useless paperwork and an irrelevant management requirement. I fill out the form and then forget the form.”

Why Some Projects Fail………

Five Reasons for Failure

…..and Others Succeed

Three Reasons for Success

  1. Committed teamwork _“If anything goes bad, I did it. If anything goes semi-good, then we did it. If anything goes real good, then you did it. That’s all it takes to get people to win football games.”
  • Paul “Bear” Bryant_
  1. SMART Goals With Real Consensus “Specific, Measurable, Agreed-Upon, Realistic, and Time-Specific.”
  2. Use of project management tools as a means, not an end. “We have 562 pages of charts and graphs and still don’t have a clue!”

Business Failures

The construction industry is the largest single employer of the country’s work force, it makes a major contribution to the gross national product, and yet suffers one of the highest annual business failure rates in the country. Studies have shown that the number of failures in the construction industry is much higher than it should be. The reason for the high failure rate is not because owners of companies do not have the technical skills required for construction but because owners have not developed adequate business management skills or techniques.-- -in particular; communication skills!

PROJECT MANAGEMENT VS.

GENERAL MANAGEMENT

Skill Requirements for Effective

Project Management

  • Conflict Resolution
  • Creativity and Flexibility
  • Ability to Adjust to Change
  • Good Planning
  • Negotiation
    • win-win versus win-lose

Universal Truths

The sum and substance or so-called “Universal Truths of

Negotiations” are as follows:

  • Everything is negotiable,
  • We negotiate continually,
  • The process is predictable,
  • Information is crucial to success, and
  • Time constraints affect the outcome.

Rules For Negotiating Teams

  • When you are negotiating with two people;
  • Sit where you can watch both.
  • When you have two people on your team;
  • Sit apart so you “speak with two voices.”
  • When you have a large group opposing their small group;
  • Keep your group together for the appearance of

power.

  • When they have a large group opposing your small group;
  • Intermingle to diffuse their power.