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QuickBooks Certification Test Questions
1. After quickbooks sets up a chart of accounts in the easy step interview, which of the
following is True?: It's possible to add more accounts later
2. #Assume that quickbooks is now in single user mode. What does this mean?-
: only one user can access the data file
3. The bank notified you that a customer's check you deposited has bounced. The
customer did not have sufficient funds to cover the check. What should you do?: Record a transaction to show the customer owes you the money and that the checking balance decreased by that same amount
4. #How can you ensure that invoice detail does not appear on a customer statement?:
Uncheck the show invoice item detail on statements box in the create statements window
5. #How do you add or delete columns on a report?: Click the customize report button and on the display tab
check or uncheck add or remove columns
6. #How do you change text in the header/footer of a report?: Click the customize report button and on
the header/footer tab change the name
7. How do you change the report basis, accrual vs. cash for just one report?: Click the customize
report button and on the display tab choose accrual or cash
8. How do you move list entries to a different location on the list?: click on the diamond to the left of
the name and then drag the name up or down the list
9. #How do you use a different forms template when creating a new transac- tion?: Open the
form, click the templates drop down list and select the appropriate form
10. #How would you track customer birth in quickbooks?: add a custom field to the customer list
11. **If you have a customized report that you use each month, which feature lets you
run the: Memorize report
12. #Name the sections of the balance sheet: assets, liabilities, equity
13. #How do you access the product information window?: Press the F2 key
14. Suppose you always want all reports to show a specific size and color. How do you set
standard preference in quickbooks so you don't have to customize each report?: Click the edit menu and select preferences then click the reports and graphs group to set preferences
15. Suppose you want to restrict which users can access customer credit card numbers.
How do you do this?: Give the user access to sales and accounts but don't check the checking and credit card
16. #What is the primary reason for setting a closing date in Quickbooks?: to restrict users
from deleting, editing, or adding transactions to last year
17. #What is the purpose of backing up in quickbooks?: to protect against data loss from file
corruption or a hard file crash
18. #What is the reason for not being able to delete a list entry?: The entry has been used
in a transaction
19. What should you do after you click save & close on a customer credit memo?-
: Choose between retained as an available credit, give a refund or apply to an invoice
20. **What steps most you complete to use the payroll center to pay payroll
liabilities?: Set deposit frequencies
21. #What tool do you use to move your logo to a form?: layout designer
22. #What transaction in quickbooks should you use if your customer pays you when
you provide the goods or services?: Sales receipt
to complete your state unemployment tax form
34. #Which of the following can be memorized in quickbooks?: bill
35. Which of the following is a possible reason for a bank reconciliation discrep- ancy?: The
beginning balance calculated by quickbooks doesn't match last months ending balance
36. Which of the following is a reason to create a new company file?: When a company file
has many errors that are beyond repair
37. #Which of the following is not true regarding merging entries?: quickbooks allows you to
merge an expense account with an income account
38. Which of the following is true regarding general journal entries?: general journal entries
require a good understanding of debits and credits and shouldn't be used by non-accountants
39. Which of the following statements is not true regarding entering and paying bills in
quickbooks?: if you use the enter bills window to record a bill, do not use the write checks window or check register to pay the same bill
40. #Which of the following statements is not true regarding single user and multi-user
mode?: Only the administrator is allowed in the file when it is in single user mode
41. #Which of the following statements is true regarding how you record a debit card
transaction in quickbooks?: Use the write checks window or check register and type debit in the check number field
42. #Which of the following statements is true regarding items?: When you purchase or sell an
item, the value of the purchase or sales flows to the account and therefore the financial statements you selected when you set up the item
43. Which of the following statements is true regarding undeposited funds?: it's
an account used to record payments before you make a deposit
44. Which of the following statements is true regarding vendor credit memos?-
: Vendor credit memos reduce what you owe the vendor
45. #Which of the form templates can't be customized in quickbooks?: checks
46. #What is the required field when creating a new Quickbooks company file?-
: company name
47. Where can you find the option to add specific icons to the home page?: Com- pany
preferences
48. #How many Admin users can you have in one Quickbooks file?: 1
49. #Which User/s have the capability to change their password?: All users
50. Where can you find the preference that will display your icon in color?: Desktop View, My
Preferences
51. What functions does the Layout Designer allow you to do?: add text boxes to your
template
52. Can you have 2 of the exact same template names in the Templates List?: No
53. #What type of items are set up to handle bounced checks?: Other Charges
54. When reconciling an account, what would make a beginning balance differ- ent from
the statement's beginning balance?: a prior reconciled entry was modified or delted
55. #Which Payroll Subscription allows you to prepare State and Federal Payroll Tax
Forms within QuickBooks?: Enhanced
56. #You suspect that someone has changed a transaction. What report should you
run?: Audit trial report
63. #What is the easiest way to organize your memorized reports?: Create a report
group
64. **How do you display or print a batch/group of reports quickly?: Choose Reports
-> Process multiple reports
65. **Suppose you have a subcontractor who receives a 1099 from your compa- ny.
Which list should you add them to?: Vendor List
66. You successfully reconciled the checking account last month. This month, when
you begin to reconcile the same account, you notice that the beginning balance calculated by QuickBooks is different from the beginning balance ac- cording to the bank. How can this happen?: Someone changed or deleted a cleared transaction
67. #What options do you have after you create a credit memo in QuickBooks?: 1) Retain as
an available credit
2) Give a Refund
3) Apply to an invoice
68. #when should you never delete a check?: You printed a check, and the check number has been used
69. #How do you combine or merge two list entries?: Rename the unwanted list entry to match the name of
the list entry you want to merge into
70. **How do you use write checks to pay payroll liabilities so your reports are
accurate?: You can't
71. You've customized an invoice and are ready to use it, but when you open the
invoice, QuickBooks displays the default Intuit Invoice. How do you change it?: on the invoice, click the template drop-down arrow and select you customized invoice
72. If the computer that houses your QuickBooks data crashes, what should you do?:
Restore a back up copy of your company file
73. #What can you do in the Reports & Graphs Preferences?: 1) Change the summary basis
(Accrual or Cash) for all reports
2) Change format options like font, color, and size
3) set which date to use for aging reports
74. How do items affect financial statements?: When you purchase or sell an item, the value of the
purchase or sale flows to the account you selected when you set up the item
75. #Which is not a good reason to enter a general journal entry?: To avoid using the built-
in forms
76. #How can you open a QuickBooks report in Microsoft Excel?: Click the excel button on the
top of any QuickBooks report
77. #Your company sells unique items to every customer. What item(s) should you set up
in QuickBooks?: set up a generic item and edit the description and price each time
78. #What is the purpose of the Audit Trail report?: track any changes and deletions to
transactions, as well as track which user makes the change or deletion
79. #How do you customize a report?: Click the customize report button on the report
80. #You send a quickbooks report to excel and made some changes. How do you import
the changes back to quickbooks?: Open the original report and click export. Click the advanced tab and select import
91. #Which of the following elements on an invoice can you not customize?: the amount of
information (characters) you can trype in each field
92. #What is the undeposited funds accounts in quickbooks?: an account used to record
payments before you make a deposit
93. #For each functional area of quickbooks pro and premier, what levels of the access can
you grant to users?: you can prohibit access, grant access, or grant selective access (apply to all transactions)
94. Which of the following CANNOT be entered during the setup of a new
company (Express Start or Advanced setup): Chart of Accounts
95. What two steps do you follow to track accounts payable in QuickBooks?: Enter Bills, Pay
Bills
96. How do you record a debit card transaction in QuickBooks?: Use the write Checks window
(or the check register) but type "Debit" in the check number field
97. Suppose you always want all reports to show with a specific font size and color.
How do you set this standard or preference in QuickBooks so you don't have to customize each report?: Click the Edit menu and select Preferences. Then click the Reports & Graphs group to set your report preferences
98. Once you've completed the setup of a new company file, how do you change company
information, such as business name, address, or phone number?: Se- lect Company: Company Information from the menu
99. Which of the following statements is true regarding single-user and mul-
ti-user mode?: To use QuickBooks in multi-user mode, each user must have the same version of QuickBooks on their computer to access the same company file
100. What can you do in the Report Center?: Run most reports in QuickBooks
101. You finished entering all the transactions for last year and just sent the file to the
tax preparer. How do you ensure that no one accidentally deletes, edits or adds transaction to last year?: Set a closing date and password in Accounting Preferences or from the Company menu
102. When should you enter a customer credit memo?: A customer returns a product that was
damaged
103. Which payroll service allows you to print state tax forms?: Standard Payroll
104. How can you ensure that invoice detail does NOT appear on a customer
statement?: A uncheck the Show invoice item details on Statements box in the create statement window
105. There are two primary financial statements that summarized the Chart of
Accounts. Which of the following is one of these reports?: Balance sheet
106. How do you change the text in the Header/Footer of a report?: Click the Customize Report
button on the report and then click the Header/Footer tab
107. Which of the following form templates CANNOT be customized in Quick- Books?:
Check
108. Your company provides their employees with sick/vacation hours. You need to track
how many hours watch employee currently has available, how many they earn/accrue, and you need to reduce their accrued hours when you pay them for sick or vacation time. How would you do this in QuickBooks: 1.Click the Sick/Vacation button in the employee setup to define how to accrue time and to tell QuickBooks how many hours the employee has available
2. Setup a Sick/vacation wage item
3. Use the sick/vacation wage item to pay employees for sick/vacation time
109. A list entry may be deleted only when:: It has no balance, it has not been used, and is not linked to
anything that has been used
