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Scilympiad Student Reference Guide
Updated 1/8/
Scilympiad Platform ➢ Partners take the same test from their own computers ➢ Partners see each other's answers as they work on a single test ➢ Built-in text-based chat for partners to discuss their answers ➢ Built-in text-based chat for students to ask event supervisor questions ➢ Built-in timers for specific test time period ➢ Answers automatically saved as participants answer them, except Cryptography type.
Browsers: Chrome, Edge, Firefox, Safari have been tested in the lab, and they all worked fine. However, not all versions have been tested. It’s recommended that you have several types of latest-version browsers installed on the devices you use to take the tests. If one doesn’t work well, simply switch to another.
Important : Please do not skip the Common Issues/Resolutions section near the end.
Checklist: ➢ Time settings in your device, make sure the timezone is correct, time savings set to Auto, and the current time is correct, matching your cell phone, for example ➢ Your screen resolution, recommended at 1920 x 1024, lots of information to view ➢ Good internet connection ➢ A pointing device, such as a mouse ➢ Make sure to access the correct URL for the competition - pay attention to the page title ➢ Always access the testing area by clicking on Student Login, select Take online test using Login ID. Don’t use bookmarks or shortcuts to the testing page. ➢ Login before the competition and make sure you have access to your assigned events. ➢ Make sure your partner(s) are available to start the tests together
Student Scilympiad Login Credentials ➢ Students previously competed in tournaments using the Scilympiad platform may use the same Login IDs and passwords for all tournaments. Login IDs and passwords stay the same throughout the season across tournaments.
Student Login Instructions Using Login ID ➢ Click on "Student Login” tab ➢ Click on "Take online tests using Login ID" under Competition Day heading. Ask your coach for your Login ID if you have yet received it. ➢ If this is your first time logging in to Scilympiad, after entering your Login ID and as you move to the password box, the first name and last name boxes will automatically appear. Fill in your first and last name exactly as submitted by your coach on the student roster, enter your own created password then click Sign in. You only have to submit your name once. Thereafter, log in using your Login ID and your newly created password. If you forget your password, contact your head coach immediately. They will be able to reset your password. (Head Coach Dashboard -> Submit Student -> Team Roster)
Student Scilympiad Login Credentials Students previously competed in tournaments through the Scilympiad platform may use the same Login IDs and passwords for all tournaments. Login IDs and passwords stay the same throughout the season.
Tournament Day
When students report an issue, please provide the following to your coach: ➢ Screenshots of the entire page with the URL in the Address bar: ➢ What browser and device they are using? ➢ Are they behind the school firewall? ➢ Do they have other intensive apps running, like Discord or Zoom or Netflix (some did)?
Issue: I’m unable to see partner’s and Event Supervisors’ messages!
Resolution : If you are still able to connect to Scilympiad and save answers but unable to
communicate through the chat box and synchronize answers among partners, make sure they do not have many browsers open in the same device or other communication apps, such as Discord or Zoom running on the same device. Different browsers have different limits on the number of concurrent connections, and these may use up the channels. Again, refresh the screen.
Issue: You cannot get back to the test
Resolution: Test may have an external link that doesn’t open in a new tab or browser. When you
click on the link, it opens in the same tab/browser, replacing the test, and students cannot get back to the test. Close the browser and reopen it, log in and see if you can continue. If not, notify the event supervisor immediately. This is a mistake from the Event Supervisor.
Issue : You cannot see the embedded images.
Resolution : The test includes embedded image links from external websites which may not be
available at the moment or has security conflicts. Notify the event supervisor immediately.
Issue: You cannot log in to take the tests.
Resolution: Make sure the spelling is correct, Login ID, first name, last name match exactly what
head coaches submitted. If you are still unable to login, contact your head coach.
Issue: After logging in, you don’t see your assigned events or see the message: “You have not
been assigned to a tournament”.
Resolution : This year, teams often sign up for many tournaments across the country. Make sure
you are in the right tournament for the day by looking at the URL and title page.
Issue: Profile mismatch in the student Login page.
Resolution: Make sure to click on Login using Login ID. All information you enter must match
exactly what coaches submitted since all your team and event assignments are based on that Student Roster. If you are still unable to login, contact your head coach. Your names might be submitted differently, nicknames vs. official names, first name and last name in incorrect order, etc.
Issue: You are kicked out of a test immediately after clicking the Start button.
Resolution: Make sure your computer time is correct and that you select the correct test. Make
sure your partner did not already start the test and use up the time. Log off and back in to see if it helps.
Issue: You are kicked out within a minute in the test.
Resolution: Log out and log back in to continue the test. If the test status is now “Test
Submitted,” check your partners to see if they are still in the test, if yes, check your device clock, time zone setting, daylight savings, etc. If all look correct, contact the Event Supervisor to reset or extend the time.
Issue: You started the event and weren’t ready.
Resolution: Ask the Coach to contact the Tournament Director. Tournament Directors will use
their discretion to allow participants to resume the test.
Issue: You are kicked out of the test and wonder if answers were saved.
Resolution: Each time you answer a question and see the message ‘Answer saved’, your answer
is successfully saved in the system. No one can change or clear the answers except you and your partners. You may not see them due to connectivity issues, but they have been saved. Your Event Supervisor and Scoremaster can tell how many answers have been saved. You can check how many answers were saved successfully by checking the count in the Assigned Events page after logging in. Your coach can also check in the head coach dashboard. Issue : I remember seeing my answers saved but when I got the test back, many of my answers were blank. Resolution : Since you and your partners can override each other’s answers, make sure to refresh the screen before submitting the test or time’s up. Refreshing the screen will show the actual final answers saved in the system, the ones event supervisors will see and grade. This will give you the chance to review and make any corrections.
