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SFDC ADMIN 201 EXAM | NEWEST ACTUAL EXAM COMPREHENSIVE QUESTIONS AND VERIFIED ANSWERS GRADED A+ | 100% PASS | 2024 UPDATE! AUS sales rep is reporting that new opportunities she creates do not default to the US Dollar currency, and she has to change them manually. What could Rob do to resolve this? (select 1) a. Change the corporate currency in the company profile b. Enable advanced currency management c. Change the personal currency on the user's record d. Change the record currency for opportunities - VV¥ Correct Answer > c AW computing uses tasks and events on opportunities to ensure that sales reps are performing the necessary steps to close a deal. Where can a user view the completed tasks and past events for an opportunity? (select 2) a. Activities tab b. Open Activities related list on the opportunity record c. Activity History related list on the opportunity record d. Activity reports = VV Correct Answer * c, d Notes: Completed tasks, past events, and sent emails are tracked in the Activity History related list for a record. Tasks and events that have not yet completed are tracked in the Open Activities related list. In addition, activity reports allow users to analyze tasks and events. The organization-wide default is set to private. Phil Smith, the owner of the ABC Labs account is a US Sales Rep reporting to the US Sales Director. The users in the US Sales Rep role can edit ALL opportunities associated with the accounts they own. Tim, an EMEA Sales Rep, owns an opportunity associated with the ABC Labs Account. Identify the correct role access. (select 2) a. Phil can VIEW but cannot EDIT Tim's ABC Labs opportunity b. Tim cannot VIEW or Edit Phil's account c. Phil can VIEW and EDIT Tim's ABC Labs opportunity d. Tim can VIEW and EDIT Phil's account e. Tim can VIEW but cannot EDIT Phil's account - VVV¥ Correct Answer 'c, e What happens when you delete an object that is related to a junction object by a lookup relationship? A. Lookup fields link two objects B. Lookup fields affect security C. Lookup fields change the record ownership D. Lookup fields can be used to delete an object - VVV Correct Answer >a (True or False) You can create a Lookup Relationship to link an object with itself. | rue What is the limit of Master-Detail Relationships per object? What is the limit of Look-up Relationships per object? A. 25 C. 32 D. 10 - Vv Correct Answer > a Which of these has many-to-many relationship? A. Each solution is associated with one case, one case associated with only one solution B. Each solution is associated with one case, but a case can be associated with multiple solutions C. Each solution can be associated with multiple cases, but a case can be associated with only one case D. Each solution can be associated with multiple cases and a case can be associated with multiple solutions - VVV¥ Correct Answer > d Which one of these may be a controlling field and a dependant field? A. Custom Picklist B. Standard Picklist C. Standard checkbox D. Custom checkbox - ¥/v Correct Answer * a What is true about look up relationships? (select 2 answers) B. The Widgits are deleted C. The account is deleted, but the Widgits remain in Salesforce CRM I VV Correct Answer > b Which of the following are standard Salesforce CRM objects? (select 4 answers) A. Accounts B. Positions C. Leads D. Contacts E. Solutions = ¥W¥ Correct Answer > a, c,d, e Which of the following best describes the Opportunity object A. Customer support enquiries B. Sales Deals C. Answers to common problems D. Potential customers for your company - VV¥ Correct Answer > b (True or False) The geolocation custom field allows you to create a field that identifies a location by its latitude and longitude. - VVV¥ Correct Answer > True are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data ina personalized way? A. Views B. Tags C. Dashboards D. Home Pagelayout E. Apps - VV Correct Answer > b (True or False) Custom formula fields can reference other custom formula fields including themselves. - /V¥ Correct Answer > False Custom Picklist fields can be either controlling or dependent fields A. True B. False > WWW Correct Answer */a (True or False) Deleted field still in the recycling bin counts against the maximum number of custom fields allowed in your organization. - VV¥ Correct Answer > True (True or False) Default values are available for standard text fields - VV¥ Correct Answer > False (True or False) Workflow Tasks are tracked in the Activity History - VVV¥ Correct Answer > True (True or False) Can tasks and events be customized? - VV Correct Answer > True What of the following statements is True? A. Tasks allow you to track the specific actions you plan to perform or have performed; Email Alerts cannot track specific actions B. Email Alerts allow you to track the specific actions you plan to perform or have performed, Tasks cannot track specific actions C. Email Alerts and Tasks allow you to track the specific actions you plan to perform or have performed D. Email Alerts and Tasks cannot track the specific actions you plan to perform or have performed - VVV Correct Answer > c Salesforce.com archives older activities according to which of the following conditions: (Choose 3 answers) A. Closed Events 180 days old B. Events with a due date greater than 365 days old C. Open tasks with a due date greater than 365 days old D. Closed tasks with a due date greater than 365 days old E. Closed tasks without a due date that were created more than 365 days ago - Vv Correct Answer > b, d, e The Cloud Scheduler has which capability? (Choose 2 Answers) A. The Cloud Scheduler can be enabled at the User Profile Level B. The Cloud Scheduler allows users to view available meeting times on Lead and Contact Calendars C. Salesforce can automatically propose multiple meeting times based on Salesforce User Calendars D. A custom logo can be added to the Meeting Request Email sent to a Contact or Lead = Vv Correct Answer > b, c Time based workflow can be triggered every time a record is created or edited + WVV Correct Answer > True All of the following actions may take place on a Workflow Rule EXCEPT: A. Outbound API message B. Update Field C. Create a Task D. Create an Event » ¥VW Correct Answer > d Which email address option is available to override the From Email Address in a Workflow Email Alert? A. An active Administrator's email address B. A manual entered email address C. An active user's email address D. A default workflow user's email address - VV¥ Correct Answer > d (True or False) Workflow cannot be triggered upon data import - VV¥ Correct Answer > False What statements is False for a workflow task A. To assign tasks to multiple users, create multiple tasks as outcomes of the rule B. A single task can be assigned to multiple users C. The due dates for a workflow task is based on number of calendar days, the rule fails to recognize only working business days by default D. Historical tracking is allowed for workflow task - VV¥ Correct Answer > b When is a workflow rule triggered? A. When a record that was closed now becomes open again B. When you delete a record C. When you are assigned a record D. When it is edited to meet the rule trigger criteria - VVV¥ Correct Answer > d (True or False) Each workflow rule applies to a single object, such as leads, accounts, (True or False) A. Before a record is deleted B. When a record is created or updated C. After a record is created D. When a record is cloned - VVV¥ Correct Answer > b Which Workflow evaluation Criteria cannot be used for Time Dependent Workflows? A. When a record is created, or when a record is edited and did not previously meet the rule criteria B. Only when a record is created C. Every time a record is created or edited D. All 3 criteria's can be used. - VV¥ Correct Answer >c How many workflow rules can you create per entity? A. 25 B. 100 Cc. 50 D. 75 - VV Correct Answer > c (True or False) Time-based workflow actions are immediately removed if the record is modified an no longer meets the criteria. - VVV Correct Answer > True Identify the true statements about the workflow approval process? A. When a record is submitted for approval the Admin can edit the record B. You can forward an email approval request to another email address C. The approvers delegate can also approve a request D. Approvers can view an approval request from their home page E. Approvers can only access an approval page from the application | a,c,d A Workflow Approval process may be used for all of the following objects EXCEPT: A. Opportunity B. Users C. Assets D. Contracts = VW¥ Correct Answer * b B. The user must opt in to receive email alters when an approval is requested C. The user must be set up as a delegated approver D. The user must have read permission for the object in the approval process | VW Correct Answer * d What can be viewed using the Process Visualizer? A. Sales Process B. Workflow Rules C. Support Processes D. Approval Processes = WV Correct Answer > d (True or False) You can add approval steps to an active approval process? -VVV Correct Answer > False Which of the following are options for parallel approval? (2 answers) A. Approve or reject on the FIRST response B. Require UNANIMOUS approval from all selected approvers C. Approve or reject based on a custom number of responses D. Allow admin approval only - VV Correct Answer > a, b How would you allow collaborative access to the accounts, contacts, contracts, opportunities, and cases of a US Sales Rep, an APAC Sales Rep, and an EMEA Sales Rep? (select 1) a. By creating three account sharing rules to share the records between the three Sales Reps b. By creating a public group for the three Sales Reps, and one account sharing rule to share the public group's records with itself. c. By changing the organization-wide defaults for Accounts to Public Read/Write. “ VW Correct Answer » b Which settings cannot be modified for individual users? (select 2) a. Locale b. User interface c. Language d. Search setting e. Currency = VW Correct Answer > b, d Who has the permission to edit a Chatter profile? (select 1)