Six Sigma: project management basics
2024-2025. Questions and Correct
Answers. Graded A+
A Six Sigma team has been tasked with improving customer satisfaction scores. What
would be the best goal statement for its project? - ANSThe goal is to receive ratings
of "very good" or higher from 90% of customers by December 31 Given the details,
what are correct statements? - ANSSome activities between path A and B run
concurrently The critical path takes 16 minutes Path D is the critical path because it
takes the longest time How are activity network diagrams used? - ANSTo
communicate the plan and risks to stakeholders To document the project To
discover ways to get projects done sooner To show the flow of activities within a
process How are Six Sigma tools used for planning, monitoring, and reporting? -
ANSTo identify required activities To monitor progress To detect where actual values
vary from planned values In what instances would a matrix diagram be used? -
ANSTo assign project tasks To explore the potential of improvement efforts To
determine the causes and effects of problems To combine tree diagrams into a single
matrix In which situations are relations charts used? - ANSTo evaluate relationships
between ideas To deal with multiple cause-and-effect relationships To explore the
root causes of problems To discover influencing factors In which ways are Six Sigma
tools used for planning, monitoring, and reporting? - ANSTo share information with
team members and stakeholders To detect where actual values vary from planned
values To check project status at a glance Match each element of a project charter to
its purpose - ANSRoles and responsibilities Define the project's human resources,
