Skill-and-Abilities.pdf, Summaries of Public Relations

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Job Related Skills

The resume, application, and interview process will all need to reflect the skills you have gained through work experience, be it paid work, volunteer work, or even work skills developed and sharpened at home. The following lists identify job related skills categorized by general occupations. The list provides a starting point for deciding the skills you will display on your resume, application, and verbalize during the interview process. Take some time to read through the list and underline or highlight those skills which you possess. Write these skills on a separate sheet of paper to be used when completing the resume, the application, and as a reference when preparing for an interview.

MAINTENANCE/JANITORIAL SKILLS

Dusting, sweeping floors, washing floors, waxing, washing windows, cleaning rugs or carpets, cleaning bathrooms, buffing, polishing furniture, plumbing repairs, electrical repairs, window repairs, carpentry work, public relations, money handling, supervisory experience, using computers.

FACTORY/WAREHOUSE SKILLS

Soldering, assembly line work, operating machinery (such as grinder, lathe, drill press, milling machine), electrical wiring, stockroom work, unloading or loading, inventory, quality control, packing, filling orders, welding, box making, supervising others, parts clerk, keeping records, stocking shelves, directing procedures, forklift operations, using computers.

TRUCK DRIVER

Driving small trucks, driving diesel trucks, hooking and unhooking trailer from tractor, backing large truck into small openings, city driving, long haul driving, mechanical repairs, diesel repairs, loading and unloading, changing truck tires, keeping records, money handling, keeping on schedule, customer relations, supervisory experience, using computers.

MAINTENANCE REPAIR SKILLS

General repair skills, (list all areas of experience), service office machines, telephone, lawn mowers, appliances, mechanically inclined, customer service, customer relations, inventory, money handling, sales, public relations, keeping records, supervisory experience, using computers.

BOOKKEEPING SKILLS

Accounting, using calculators, using adding machines, accounts payable, accounts receivable, payroll, income tax, typing, billing, money handling, keeping records, supervisory experience, spreadsheets, using computers.

GARAGE SKILLS

Pumping gas, car tune-up, customer relations, changing tires, auto body repair, minor auto repairs, other kinds or auto repairs, repairing and maintaining diesel engine vehicles, money handling, selling, truck driving, inventory, stocking shelves, directing customers, public relations, sales, keeping records, car driving, supervisory experience.

CONSTRUCTION SKILLS

Concrete work, electrical wiring, maintenance repairs, plumbing, heavy equipment operation, truck driving, brick laying, trenching, roofing, sheet-metal work, heating installation, refrigeration work, carpentry work, heavy labor, tools and machines you can use, money handling, public relations, directing customers, inventory, scheduling, supervisory experience, flagging.

RESTAURANT SKILLS

Cashier, waitress, waiter, bartender, busboy, directing customers, handling money, public relations, hostess/maitre d’, dishwashing, budgeting, short order cook, main cook, cook’s assistant, ordering supplies, inventory, hiring, supervisory experience, correctly filling orders, employee relations, customer relations, cash register experience.

SALES

Public relations, money handling, keeping records, greeting customers, customer service, ordering, processing, bookkeeping, directing customers, inventory, displaying samples, demonstrating products, writing reports, experience in the art of persuading, servicing goods, delivering goods, supervisory experience, cash register experience.

SALES CLERK

Greeting customers, keeping records, customer service, customer relations, employee relations, clerk, order processing, inventory, directing customers, sales, bookkeeping, money handling, ordering supplies, correctly filling orders, using office machines (list all that you can use), billing, typing, directing, procedures, supervisory experience, decorating store, inventory, stocking shelves.

THE TOP SKILLS EMPLOYERS WANT

1. Ability to learn

2. Basic academic skills in reading, writing, and

computation

3. Good communication skills including

listening and speaking

4. Creative thinking and problem solving

5. Self-esteem, motivation, and goal setting

6. Personal and career development skills

7. Interpersonal/negotiation skills and

teamwork

8. Organizational effectiveness and leadership

Using Word, Ideas

o Research o Articulate o Inventive o Logical o Ingenious

o Write clearly o Design o Develop/Create o Edit o Correspond with others

o Remember information o Communicate verbally o Create new ideas o Speak in public

Leadership

o Arrange social functions o Motivate people o Competitive o Negotiate agreements o Decisive o Plan o Delegate o Run meetings

o Direct others o Self-controlled o Explain things to others o Self-motivated o Get results o Solve problems o Mediate problems o Take risks

Creative, Artistic

o Artistic o Music appreciation o Play instruments

o Perform, act o Drawing, art o Expressive

o Dance, body movement o Present artistic ideas

Other Transferable Skills

o Using my hands, dealing with things o Assemble or make things o Build, observe, and inspect things o Construct or repair buildings o Operate tools and machinery o Drive or operate vehicles

o Good with my hands o Use complex equipment o Endure long hours o Follow directions o File records o Learn quickly

The following lists are preferred synonyms for words we all commonly use in describing our jobs. The use of stronger, more precise words tend to raise scores when Personnel Officers and Personnel Analysts review your job application and reclassification request.

SERVING Assist Usher Attend Wait upon Supply Provide

EXCHANGING INFORMATION Discuss Interview Question Inform Dictate Answer Describe Indicate Relay Request Meet Greet Communicate

ANALYZING Investigate Research Experiment Study Scrutinize Examine Audit Scan Evaluate Verify Appraise Test Report Identify Recommend Summarize Suggest Document

PERSUADING

Influence Motivate Convince Promote Solicit Sell

COMPARING Rank Inspect Distinguish Contrast Select Choose Classify Grade Index Segregate Sort Match Arrange

INSTRUCTING

Teach Lecture Tutor Explain Instruct Demonstrate Train

MENTORING

Prognosticate Diagnose Prescribe Advise Counsel Console Reconcile Arbitrate Judge

SUPERVISING

Lead Order Appoint Assign Enforce Rate

SYNTHESIZING Devise Compose Invent Discover Hypothesize Plan Design Solve Calculate Forecast Interpret Translate Innovate

COORDINATING

Direct Manage Implement Control Regulate Authorize Execute Decide Deliberate Determine Develop Formulate Organize Marshal Schedule Initiate

DIVERTING

Entertain Humor Interest Amuse Imitate

COMPILING

Measure Time Weigh Calibrate Collect Accumulate Inventory Count Observe Listen Smell

NEGOTIATING Mediate Settle Debate Bargain Reason Confer

COPYING Record Post Tabulate List Transpose Quote

COMPUTING Estimate Plot Figuring

CLERICAL SKILLS

Examining

Evaluating

Filing

Developing methods

Improving

Recording

Recommending

Work as team member

Work in office

Follow directions

Do routing office work

Basic Clerical skills

Bookkeeping

Data-entry operations

Telephone protocol

AGRICULTURAL

SKILLS

Diagnosing

malfunctions

Repairing engines

Maintaining machinery

Packing

Replacing defective

parts

Wood working

Constructing buildings

Hitching

Work outdoors

Work in varied climate

Manual work

Do heavy work

Operating basic

machinery

Safety rules

Welding

Horticultural

procedures

TECHNICAL SKILLS

Financing

Evaluating data

Calculating

Adjusting controls

Aligning fixture

Following specifications

Observing indicators

Verifying

Drafting

Designing

Work in an office/outdoors

Work in small studios

Odd hours

Economics

Investigation principles

Balancing principles

SELLING SKILLS

Contacting

Persuading

Reviewing products

Inspecting products

Determining value

Promoting sales

Work outdoors/indoors

Work with people

Informing buyers

Work under stress

Work long hours

Knowledge of products

Human relations

Financing

Budgeting

PUBLIC RELATIONS

Planning

Conducting

Maintaining favorable image

Informing the public

Consulting

Researching

Representing

Work with people

Work under stress

Work very long hours

Work odd hours

Negotiating principles

Human relations

Writing news releases

Media process

MAINTENANCE SKILLS

Repairing equipment

Maintaining equipment

Operating tools

Dismantling

Removing parts

Adjusting functional parts

Lubricating/cleaning parts

Purchasing/ordering parts

Climbing

Work indoors/outdoors

Lift heavy equipment

Work as team member

Basic mechanics

Electrical principles

Plumbing principles

These are just a few of the skills normally associated with each of these categories.

When you go over your own list of skills, group them into these categories as well

as you can, but do not hesitate to put one skill into several categories. The test you

should use is whether the skill you are grouping is mainly a FINANCIAL , MANUAL ,

SERVICE , MANAGEMENT , COMMUNICATIONS , or RESEARCH skill.

12 TRAITS EMPLOYERS LOOK FOR

1. ABILITY TO COMMUNICATE : You need to get your thoughts

across simply and precisely using good English. The employer and co-workers need to understand what you are saying.

2. INTELLIGENCE : Will you be able to understand the work at hand

and will you be able to function as a productive employee? You do not have to be brilliant. Companies just want to know you are intelligent enough to do the job.

3. SELF-CONFIDENCE : You will have to demonstrate a sense of

maturity proving you can handle all kinds of situations well.

4. WILLINGNESS TO ACCEPT RESPONSIBILITY : Companies want

people with leadership capabilities. Leaders are hard to find.

5. INITIATIVE : Do you wait to be told things or do you initiate things

by yourself? If you fall into the latter category, you will be viewed as a corporate asset.

6. LEADERSHIP : Can you guide and direct others?
7. ENERGY LEVEL : If your energy level dies at 5 o’clock, companies

may not be pleased, but if you are the type of person who will put in whatever time it takes to get a job done, you are an ideal candidate.

8. IMAGINATION : Can you see new and inventive solutions to

problems?

9. FLEXIBILITY : Can you adapt and adjust to changing situations?
10. INTERPERSONAL SKILLS : Can you bring out the best in others?
11. SELF-KNOWLEDGE : Can you assess your skills, strong points, weak

points, and see yourself as others see you?

12. ABILITY TO HANDLE CONFLICT : Can you handle stressful, tense

situations and make them come out right?

SKILLS ASSESSMENT

JOB RELATED SKILLS TRANSFERABLE SKILLS SELF-MANANGEMENT SKILLS